Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,051 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 14th February 2025

"Kathy"

Incredible Rugs and Decor 5 star review on 15th January 2025

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

Jess

Incredible Rugs and Decor 5 star review on 22nd August 2024

"Anthony I

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Emily Cote took time to look for several matching rugs and later that same day sent us a link to her recommendations. Rob provided information on the rug we were interested in with out the pressure I often get from sales people. That’s why I decided to order on line even though I saw the same rug at a local store at the same price.”

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Posted 6 years ago

“Excellent customer service. Great communication on order status and super fast shipping!”

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Posted 6 years ago

“Easy to navigate and order. Product out of stock but company communicated well and expedited delivery once back in syock”

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Posted 6 years ago

“Love this website! Have ordered and kept one rug a few months ago and it was just as it appeared on-line. Unfortunately, I am now trying to order for another room and have had to return 2 or 3 rugs as they didn't work. On the positive side, shipping was free, quick and shopping easy with Incredible Rugs. On the negative side, the last 2 rugs I purchased were not as pictured on-line -colors were WAY off and I had to return them. It's not easy to return 8'x10' size but I managed to get it done. I was credited in a timely manner but hated to spend the $$ to return ship. Overall, this website would be perfect if the colors/pictures of the products were accurate. Some are great-others horrible. Spoke to CS about it already. That being said, I have recommended this website to more than a few friends and would purchase again. If you are able, see the rug in person first. This was not possible for me so I had to rely on the picture.”

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Posted 6 years ago

“I was concerned as to how long it would take before I received any information on shipping status for my rug order. I sent customer service an inquiry email and received a response from Robert almost immediately giving me detailed information on my order. The email was exactly what I needed to reasure me that I was in good hands. The friendly personalized response was a pleasant suprise. Well done and thank you.”

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Posted 6 years ago

“Fast shipping, excellent rug!!”

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Posted 6 years ago

“This company was easy to work with and my order came very quickly. The rug was of high quality and we are very pleased with this transaction. Look forward to doing business with them in the future.”

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Posted 6 years ago

“Great service, fast shipping, and I love my new rug!”

Incredible Rugs and Decor 5 star review on 22nd September 2019

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Posted 6 years ago

“Great selection; excellent quality; personal service; very detailed product description.”

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Posted 6 years ago

“I found this rug at a local furniture store and decided to go online to see if I could find it a little cheaper. I saved $500 purchasing it here and it arrived on time well wrapped and protected. It's the exact same rug made by the same designer and manufacturer. I highly recommend Incredible Rugs and Decor.”

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Posted 6 years ago

“Great price and good follow up with shipping information.”

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Posted 6 years ago

“The colors in this rug match what was shown on my computer. I did not order a sample of the carpet (though I have with other rugs) and it was perfect. Hard to find a round 9' rug - this one was exactly what I was looking for. Yes it is a light color and background, but I bought it knowing that.”

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Posted 6 years ago

“IR&D beat everyone's price and very quickly delivered our rug. They are indeed, incredible.”

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Posted 6 years ago

“Love this rug. I order 1 more. So soft. Great company. Got my rugs sooo fast”

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Posted 6 years ago

“Very professional and helpful. So pleased with my rugs. Thanks.”

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Posted 6 years ago

“Easy to manage site and find what you were looking for. Found exactly the item I wanted!”

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Posted 6 years ago

“Due to my mistake it was necessary for me to cancel my rug order. IR was very accommodating and cordial. They refunded my money promptly which I put toward another rug of the right size. I will definitely order from them again.”

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Posted 6 years ago

“I just ordered a 2X3 rug sample and it came quickly. It was very helpful in deciding on colors. The company website is very helpful and easy to navigate.”

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Posted 6 years ago

“I am very excited about receiving this rug. I have looked all over to try and find this matching rug and am pleased to have discovered it on this site. Easy check out. I just hope this turns out to be exactly what I'm looking for. I had the manufacturers name and the model etc. Now let's get the RUG!!!”

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Posted 6 years ago

“The service was beyond my expectations. Friendly, helpful, kind and they actually answer the phone. No script answers here. Definitely will be back real soon to order the larger companion rug to my new Loloi Enchant Mist area rug. Love the purchase and thanks to the staff my order was exactly what I needed.”

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Posted 6 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,051 reviews