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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

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Kim P
Verified Buyer
“Love this rug. I order 1 more. So soft. Great company. Got my rugs sooo fast”
Helpful Report
Posted 6 years ago
Rachel C
Verified Buyer
“Very professional and helpful. So pleased with my rugs. Thanks.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Easy to manage site and find what you were looking for. Found exactly the item I wanted!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Due to my mistake it was necessary for me to cancel my rug order. IR was very accommodating and cordial. They refunded my money promptly which I put toward another rug of the right size. I will definitely order from them again.”
Helpful Report
Posted 6 years ago
Marcia H
Verified Buyer
“I just ordered a 2X3 rug sample and it came quickly. It was very helpful in deciding on colors. The company website is very helpful and easy to navigate.”
Helpful Report
Posted 6 years ago
Susan
Unverified Reviewer
“I am very excited about receiving this rug. I have looked all over to try and find this matching rug and am pleased to have discovered it on this site. Easy check out. I just hope this turns out to be exactly what I'm looking for. I had the manufacturers name and the model etc. Now let's get the RUG!!!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The service was beyond my expectations. Friendly, helpful, kind and they actually answer the phone. No script answers here. Definitely will be back real soon to order the larger companion rug to my new Loloi Enchant Mist area rug. Love the purchase and thanks to the staff my order was exactly what I needed.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“was able to find the rugs I was searching for. I was very pleased.”
Helpful Report
Posted 6 years ago
Terry L
Verified Buyer
“Just a great site for shopping rugs, with good prices. Steve, who responded with follow up info was very nice and helpful. This is my first time buying from this company. I will be back!”
Helpful Report
Posted 6 years ago
Betty H
Verified Buyer
“It was easy to use the web site, select a size and get updates about delivery! Thank you incredible rugs!”
Helpful Report
Posted 6 years ago
Cynthia B
Verified Buyer
“All a smooth process”
Helpful Report
Posted 6 years ago
Edward G
Verified Buyer
“Always easy to find whatever I’m looking for. Site very navigable”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Solid rug choice”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“My shopping and purchase experience was wonderful. The product information was very complete and the photos assisted in my selection process. The order process was easy and I immediately received information about the process that will take place related to my order.”
Helpful Report
Posted 6 years ago
Paula R
Verified Buyer
“I am pleased with the Surya rug I ordered. I received it in less than a week and I was pleasantly surprised with the quality of the rug. I will not hesitate to order more items in the future.”
Helpful Report
Posted 6 years ago
Martha
Verified Reviewer
“Love the technology that allows us to view rugs in our room”
Helpful Report
Posted 6 years ago
Judie
Unverified Reviewer
“I have purchased many rugs through you guys and your products are always beautiful and shipped quickly. Thank you.”
Helpful Report
Posted 6 years ago
Michael L
Verified Buyer
“Website was very easy to use; auto-generated information about order status was clear to understand and helpful. A great ordering system! I would definitely use again!”
Helpful Report
Posted 6 years ago
Marley H
Verified Buyer
“I can't remember the last time I received an email confirmation from an actual human that said I made a great choice and gave me a status update on my order. That kind of detail and customer service will make someone keep coming back for more products. Keep up the great work. Special shoutout to Steve who was very helpful.”
Helpful Report
Posted 6 years ago
Jeff B
Verified Buyer
“Easy, great prices.”
Helpful Report
Posted 6 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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