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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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COAileen
Unverified Reviewer
“Easy process for choosing which product would work best for our needs. Ordering went smoothly and the added discount was very helpful.”
Helpful Report
Posted 5 years ago
MK
Verified Reviewer
“I’m so impressed-they make it so easy. Delivery was prompt, they kept me updated, and the rug arrived in perfect condition. Their customer service is fantastic, and the rug is excellent quality. I don’t have anything negative to say and plan to place another order soon.”
Helpful Report
Posted 5 years ago
Maryann B
Verified Buyer
“Robert has been very helpful. This is the second time purchasing from Incredible Rugs and Decor. The service is great, and the products are delivered promptly.”
Helpful Report
Posted 5 years ago
Kari S
Verified Buyer
“IRD has very high quality, beautifully designed merchandise, I love that they give their customers the ability to "view this rug in my room," and they were super helpful when I needed help return my rug sampes. I can tell by the quality of their website and their customer service that this is a first rate company with high standards.”
Helpful Report
Posted 5 years ago
Kathy M
Verified Reviewer
“I found what I was looking for. The prices were great. I received immediate follow-up once I ordered so I know what to expect for delivery. Love this website. Great customer service”
Helpful Report
Posted 5 years ago
Sejal N
Verified Buyer
“Got a good deal with some promotions going on at the time. Order and shipping status was promptly sent to me and the rug arrived within a week.”
Helpful Report
Posted 5 years ago
Dennis D
Verified Buyer
“Reliable communication, polite staff, and delivery on time. Easy to work with”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Ordered 4/14. Won’t be shipped til sometime in JULY???? Come on. That’s a long time.”
Helpful Report
Posted 5 years ago
Thanks for your feedback. Most of our products ship in 1-3 days. We post ship times on every product page as well as in the shopping cart so there should be no surprises after checkout. If an item sells out, expectantly, we always give the option to change or cancel the unshipped item any time before it ships to you.
Posted 5 years ago
Thomas M
Verified Buyer
“Very enjoyable experience. Great site and great prices.”
Helpful Report
Posted 5 years ago
Rosanne H
Verified Buyer
“Great service and price. Thank you”
Helpful Report
Posted 5 years ago
Darla B
Verified Buyer
“Order arrived much earlier than anticipated. Will order again,”
Helpful Report
Posted 5 years ago
Irishragu
Verified Reviewer
“I am so happy with my rug. It's exactly as pictured online. Now I have to start looking again for a living room rug that will compliment it. Suggestions anyone?”
Incredible Rugs and Decor 5 star review on 10th April 2020
Helpful Report
Posted 5 years ago
DENISE E
Verified Buyer
“Easy to place an order, confirmation and delivery of the order. Excellent customer service.”
Helpful Report
Posted 5 years ago
Marianne K
Verified Buyer
“Good site-ordering was very easy-good personal touch with email response-if all goes well with my order, I will definitely use again.”
Helpful Report
Posted 5 years ago
John H
Verified Buyer
“i haven't received my rug as of yet, but the person i dealt with was very helpful and friendly.”
Helpful Report
Posted 5 years ago
Linda Z
Verified Buyer
“I purchased a rug from Incredible Rugs last week and i received responses to my emails from the company on the progress of the order through the shipping process within 1-24 hours after each request. Incredible customer service! Thank you”
Helpful Report
Posted 5 years ago
Eleanor S
Verified Buyer
“Ordering was easy. I am updated frequently about the status of my order. So far, very very good n”
Helpful Report
Posted 5 years ago
Jan P
Verified Buyer
“Good price, no tax, free shipping and 20% off. Delivery within one week.”
Helpful Report
Posted 5 years ago
John W
Verified Buyer
“quick delivery good communication with delivery man”
Helpful Report
Posted 5 years ago
Warren B
Verified Buyer
“Beautiful products and selection ! Easy ordering and very prompt response.”
Helpful Report
Posted 5 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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