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Incredible Rugs and Decor Reviews

4.7 Rating 4,058 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Helpful Report
Posted 9 years ago
What can I say except just a classy operation. I was looking for a small high traffic entry rug. So many to choose from. Steve helped me upload a picture of the main dining room rug which led me so many to pick from. Finally picked one which is coming tomorrow. I am sure it will be great but if not I do know I can return it with no hassle. Now I only wish I had known about them and that they sell some great looking home decor. Thank you Steve, and I will surely be shopping at Incredible rugs and decor. You cant beat the price, selection and above all customer service!
Helpful Report
Posted 9 years ago
I liked my rug, you were the only company that had it. It matched the room perfectly (size and wall color) so am happy about the whole thing. I would say more but it was a gift for a friend and I don't get to look at it as often as I'd like. She liked it a lot too.
Helpful Report
Posted 9 years ago
Extremely customer friendly. Very good selection of products. I would highly recommend them.
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Posted 9 years ago
Great website
Helpful Report
Posted 9 years ago
I looked at the rug I purchased on other websites but incredible-rugs offer a % discount free rug pad and no sales tax which saved me money. The delivery was very fast and easy to track.
Helpful Report
Posted 9 years ago
Very knowledgeable staff - had a couple of online chats with tons of info and help. Price that easily beat competitors. On top of that, I love my rug!
Helpful Report
Posted 9 years ago
Fantastic online ordering and customer service. I will order form them again. Product line is wonderful.
Helpful Report
Posted 9 years ago
My rug arrived very quickly and in good condition! Thanks.
Helpful Report
Posted 9 years ago
Very carpet. We are happy with the product.
Helpful Report
Posted 9 years ago
Day 11 and a teaching. Umber for shipment was just issued yesterday after I had to call to inquire about the order. There were 5 rugs in stock when orders was placed, 10 days later when I called there were 3. Insupposed had I not called it would have never shipped. Never again
Helpful Report
Posted 9 years ago
Was pleased with my first purchase and the fast shipment.
Helpful Report
Posted 9 years ago
I was very impressed by the ease of ordering. Mostly pleased with the ease of an online chat with a person. I was guided through the order process and given a 10% discount right away. Thank you. The only "quirk" I have discovered is that when I try to create an account, your website says that my email is not correct. Strange, since I have received many emails from this company. I will contact someone about this when my order arrives if I decide to order more items. Thank you.
Helpful Report
Posted 9 years ago
Saved $100.00 compared to the price for the same rug locally. Excellent communication regarding shipment and arrival. The rug was well packaged and arrived as scheduled by UPS.
Helpful Report
Posted 9 years ago
Great selection, loved the price and free shipping!! Customer service, response, etc. impeccable! Thank you!
Helpful Report
Posted 9 years ago
I had been looking for a round rug with specific colors in the ikat design. I was close to giving up, and then found it on one of the first pages I searched on Incredible Rugs and Decor! I could hardly believe it! I spent a little more than I had intended to, but it really fit my needs. I can't wait to get it!
Helpful Report
Posted 9 years ago
Love the rug! Color is great. Just like it appears on the website. The size is perfect and as stated on the website.
Helpful Report
Posted 9 years ago
I ordered both the runner and the 5x7 area rug. Because I was unsure of the color I contact customer service. They said they would just send the runner and if it wasn't the color I wanted they would discount the return shipping and cancel the 5x7 rug order. I was very pleased with the colors and received my 5x7 rug shortly thereafter. Great customer service. Great product.
Helpful Report
Posted 9 years ago
Quick delivery. Haven't unpacked rug so not sure about quality yet.
Helpful Report
Posted 9 years ago
Service and communication has been excellent.
Helpful Report
Posted 9 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,058 reviews