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Incredible Rugs and Decor Reviews

4.7 Rating 4,052 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
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Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Cynthia G
Verified Buyer
“Website was easy to use. I already had a rug from this site but had purchased it in a store. I liked the rug so much, I wanted to get another one tonmatch it. So easy to find, order, and delivered very fast. Will order from here again”
Helpful Report
Posted 9 years ago
Cicely A
Verified Buyer
“Best on line shopping experience i got my rug within 3 days no problem”
Helpful Report
Posted 9 years ago
Anonymous
Unverified Reviewer
“Found pillow I had been looking for”
Helpful Report
Posted 9 years ago
CONSTANCE K
Verified Buyer
“Easy to deal with, great price and extremely fast service.”
Helpful Report
Posted 9 years ago
Sandra M
Verified Buyer
“This is the first time I've purchased an item from your company. I did not use customer service. The ordering process was very efficient. Looking forward to receiving my order”
Helpful Report
Posted 9 years ago
Ruth B
Verified Buyer
“I love looking at area rugs and often scroll through what stores are offering. I must say I don't generally buy rugs on line but I get a sense of what's out there and what the prices are. The other day scrolling through the Macy's Rug Sale, I found a number of things that I had never seen elsewhere that really appealed to me. I worked to control my post-Holiday spending and bought a couple of the smaller rugs that were such a buy (and so adorable) that I couldn't pass them buy. The whole process was easy. The website is impressive for the speed with which one can see many, many items, look closely at some, return to where one was before and go forward. No hitches. It continued very accurately which is uncommon for most website. The one significant issue that came up for me is that I could not find what material the rugs were made of. That, along with their thickness, are necessary things to know when shopping and assessing price. I recommend they be added for all rugs. Can't wait for the ones I bought to arrive! Big help that shipping was included! Ruth from Massachusetts”
Helpful Report
Posted 9 years ago
Michael M
Verified Buyer
“Great service and product.”
Helpful Report
Posted 9 years ago
Roger G
Verified Buyer
“We located the rug we wanted on their website, called and talked to two representatives who were both very helpful and helped get our order placed. The rug was just as we expected and the delivery process couldn't have been better. Overall, our experience was exceptional.”
Helpful Report
Posted 9 years ago
Elsa K
Verified Buyer
“Really top notch customer service. Great selection and fast shipping. I especially like the benefit of a free return of a small size if ordering the small rug as a color sample and then ordering a larger size.”
Helpful Report
Posted 9 years ago
Teresa S
Verified Buyer
“Hi, have not got my sample yet so when I get my sample I will leave a comment. Customer service was very good they answered all my questions. Thank you”
Helpful Report
Posted 9 years ago
Marla
Unverified Reviewer
“We love our new rug! The deliver time was great, the quality is great and the colors are beautiful. Thanks for the great value and great turn around time.”
Helpful Report
Posted 9 years ago
Judith P
Verified Buyer
“This site is very user friendly! Immediate confirmation and status once item selected. Keeps customer informed during total process. No second guessing! Thanks!!”
Helpful Report
Posted 9 years ago
PAMELA H
Verified Buyer
“Beautiful runner in 100% wool at such a incredible deal from Incredible Rugs, maybe thus their name! This rug is mid thickness, well made, in charcoal and a darker yellowish beige. I have had little to no shedding of the wool, which pleases me. This was my first purchase from Incredible Rugs, the communication was awesome, very quick shipping, well packaged and greatest price on the internet for this item...and FREE shipping!!!”
Helpful Report
Posted 9 years ago
PETER R
Verified Buyer
“I am always impressed with the selection of rugs and the high-caliber customer service! I love my new Auskin sheepskin and KAS rug! Thank you, Incredible Rugs and Decor!”
Helpful Report
Posted 9 years ago
Susan
Unverified Reviewer
“My order was a runner and a 3' x 5' matching area rug. Unfortunately, I did not receive the 3' x 5' at the time the runner arrived. Customer Service (Steve) went to work right away to find out why. This company not only provides quality rugs but also has great Customer Service followup on their merchandise.”
Helpful Report
Posted 9 years ago
Rosalie B
Verified Buyer
“Incredible Rugs provided excellent customer service. They were very helpful in helping me get the best price for the rug I ordered. They went above and beyond what other websites offered. I used their chat line for questions and they were awesome!”
Helpful Report
Posted 9 years ago
Mary H
Verified Buyer
“Great selection of rugs in many sizes.”
Helpful Report
Posted 9 years ago
Deborah
Verified Reviewer
“Love my new rug. Great customer service and fast shipping. Very easy!”
Helpful Report
Posted 9 years ago
DS
Verified Reviewer
“Fast shipping and great customer service thanks to Steve! I plan to order another rug and only from Incredible Rugs and Decor!”
Helpful Report
Posted 9 years ago
Nancy S
Verified Buyer
“Rug arrived really quickly and was even nicer than expected! Picture did not do it justice. I would definitely shop here again and recommend to my friends.”
Helpful Report
Posted 9 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,052 reviews
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