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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Dara M
Verified Buyer
“Ordered a couple samples to refine color choices. Great response and customer service.”
Helpful Report
Posted 4 years ago
Chad W
Verified Buyer
“great rug, great price”
Helpful Report
Posted 4 years ago
Terry P
Verified Buyer
“I found the website easy to use. My rug came in a timely manner. The colors are brighter than the website, and the blue is more gray, but I am totally satisfied. I am now waiting on the free rug pad.”
Helpful Report
Posted 4 years ago
Jeannie S
Verified Buyer
“Really attentive customer service.”
Helpful Report
Posted 4 years ago
Geri S
Verified Buyer
“Wonderful service great shipping timeline and the product was amazing. I am very happy I found Incredible Rugs.”
Helpful Report
Posted 4 years ago
Gaston I
Unverified Reviewer
“Excellent Customer Service and extremely responsive via email or phone. Very competitive pricing, free shipping and no taxes, Also received free pad for 6x8 feet area rug. Very happy and will buy again.”
Helpful Report
Posted 4 years ago
Harvey P
Verified Buyer
“poor”
Helpful Report
Posted 4 years ago
Patricia F
Verified Buyer
“The person that helped was terrific. The purchase went seemlessly and he was very pleasant to work with. The product price was much less than the same item I viewed in the store. It has shipped sooner than I expected. Tracking it now.”
Helpful Report
Posted 4 years ago
MaryLee B
Verified Reviewer
“The rugs arrived exactly as pictured. In fact we ordered 1 more.”
Helpful Report
Posted 4 years ago
Lisa R
Verified Buyer
“Speedy delivery Wrapped good Thank you!”
Helpful Report
Posted 4 years ago
Priscilla G
Verified Buyer
“was easy to find what I was looking for and navigation through the site was easy and intuitive. Great selection. Site functioned quickly. Good price.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“This rug is incredible very thick, high quality, well made cotton backing! Absolutely love the rug but not the color! The beige is very pinkish, which unfortunately did not go with the yellow sofa therefore had to return it for another color”
Helpful Report
Posted 4 years ago
Mary S
Verified Reviewer
“I cannot rave enough about Incredible Rugs. The rug is gorgeous, and the process was flawless. Thank you so much!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Ordering from this company was straight forward. I have not yet received my rug but look forward to having it in my room.”
Helpful Report
Posted 4 years ago
Ruth R
Verified Buyer
“Easy ordering. Good sale price.”
Helpful Report
Posted 4 years ago
AUDREY V
Verified Buyer
“The company has been extremely responsive to me when I had a question. The website is easy to navigate and delivery is expected today three days after order despite heavy snow storms in their location. Thank you for your professionalism.”
Helpful Report
Posted 4 years ago
Bev K
Verified Buyer
“I am so impressed with this company. They have good products, great prices and great service. I have received e-mails along the way with the status of the order. Awesome experience.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Steve sent me additional photos other than those shown on the site which helped me to decide whether the rug was right for my house. The photos show the rug in a completely different light, so I didn’t pay a fortune to send back a big rug that wouldn’t have been right for my house . No sample available. Superb, honest assistance.”
Helpful Report
Posted 4 years ago
Karin M
Verified Buyer
“Great selection, great prices, and very responsive. I was hesitant to order a rug online, but the prices won me over. The customer service is excellent!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very good company. Received our rug just like stated. Great pricing. Will order another rug”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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