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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Terri N
Verified Buyer
“Incredible rugs is an understatement. The rug is absolutely fabulous I would give 10 Stars. Shipped quickly, quality outstanding.”
Helpful Report
Posted 4 years ago
Cheryl M
Verified Buyer
“👍‼️❣️‼️‼️‼️‼️‼️‼️‼️‼️‼️”
Incredible Rugs and Decor 5 star review on 23rd January 2021
Helpful Report
Posted 4 years ago
Kim D
Verified Buyer
“I’ve ordered from this company before and once again it’s been a great experience. This order arrived much faster than expected and I couldn’t be happier. Another great experience.”
Helpful Report
Posted 4 years ago
Marsha S
Verified Buyer
“Very easy to order on the website. Great customer service too!”
Helpful Report
Posted 4 years ago
Susan W
Verified Buyer
“Easy to order and even received an additional discount. Great!”
Helpful Report
Posted 4 years ago
Mark W
Verified Buyer
“Great experience ordering from Incredible Rugs and Decor. Using the photo feature was very helpful.”
Helpful Report
Posted 4 years ago
Morgan T
Verified Buyer
“Your search engine is awesome. Thank you!”
Helpful Report
Posted 4 years ago
Sallie B
Unverified Reviewer
“We love this rug for our mountain house! In fact, eebought two of them. We love working with Incredible Rugs— the customer service, the professionalism, and the quality of product. We will always use incredibleRugs and especially when we want Karastans!”
Helpful Report
Posted 4 years ago
Catherine G
Unverified Reviewer
“LOVE my new rug!!!”
Helpful Report
Posted 4 years ago
Marianne P
Verified Buyer
“I just love the way I can take a picture of my room and then have the rug I selected shown. This prevented a lot of mistakes and help me to select the right rug. A potential problem was that there were so many rugs, I could not make up my mind on exactly which one was perfect. I read the reviews and return policies and was reassured that if I made a mistake it could be easily corrected. I was recommended this site by a good friend who had a good experience. I have now recommended this web site to others”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Matt was very helpful.”
Helpful Report
Posted 4 years ago
ELAINE G
Verified Buyer
“Great rugs great service even though I had to wait for my last rug I realize it was because of the pandemic. The rugs are superior quality and your response is great”
Helpful Report
Posted 4 years ago
Martha C
Verified Buyer
“Very efficient! Thanks!”
Helpful Report
Posted 4 years ago
Carol
Verified Buyer
“Easy transaction every step on the way. Excellent communication.”
Helpful Report
Posted 4 years ago
Arnold H
Verified Buyer
“An easy website to navigate and great idea to sell samples of various rugs. Terrific and quick response to my request for a sample which was shipped right away. I will purchase the full rug if the sample shows what we wish. If not I will look for another on their website. Very good experience.”
Helpful Report
Posted 4 years ago
Joanna S
Verified Buyer
“Experience was slightly annoying. I should have read about it before, but I apparently paid extra to Route so I could then have to go download an app and set up an account, which I wouldn't have done. Fedex tracking is enough. I also thought it was incredibly weird that there were multiple prompts to "thank Incredible Rugs and Decor" for providing some kind of random Norton feature on the website. And it was odd I had to enter my address info even though I used Paypal. Overall it was kind of a strange experience with more friction than my average online shopping experience.”
Helpful Report
Posted 4 years ago
Carolyn T
Verified Buyer
“Outstanding customer service and amazing quick delivery!”
Helpful Report
Posted 4 years ago
Michael A
Verified Buyer
“Have purchased from them before. Great website and quick service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Exactly as shown, good customer service, and fast delivery.”
Helpful Report
Posted 4 years ago
Scott H
Verified Buyer
“I found the Rugs and Decor website easy to navigate and the ordering process smooth and accurate”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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