Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.57

4.6 Rating 2,933 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,933 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful staff”

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Posted 8 years ago

Thank you very much for your review.

Posted 8 years ago

“Great and efficient service”

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Posted 8 years ago

Thank you so much for your review, we really appreciate it.

Posted 8 years ago

Thank you very much for your review.

Posted 8 years ago

“efficient system, works very well”

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Posted 8 years ago

Thank you very much for your review, we really appreciate it.

Posted 8 years ago

“Excellent service, very fast and serious.”

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Posted 8 years ago

Thank you very much for your review, we really appreciate it.

Posted 8 years ago

“The tracking service is very good, easy to find out where your package is.”

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Posted 8 years ago

Thank you very much for your review, it is greatly appreciated.

Posted 8 years ago

“We arranged to have a parcel sent from Finland to Ireland. It was our first time to send something and we were a bit doubtful. However we could not be more pleased. The parcel was picked up in Helsinki as arranged and arrived in Ireland a week later in perfect condition. Super service and would definitely recommend this company. Top marks !”

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Posted 8 years ago

Thank you so much for your review, Thomas. It is greatly appreciated. We're delighted that Irish Parcels could help!

Posted 8 years ago

“Very pleased with collection and delivery in a week to Perth”

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Posted 8 years ago

Thank you very much for your review, Mary. We really appreciate it.

Posted 8 years ago

“I booked, the man came and the box was delivered when they said without damage. What more can you ask?”

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Posted 8 years ago

Thank you very much for your review, we really appreciate it.

Posted 8 years ago

“Collecting day was 25.7 time frame from 9:00 to 18:00. Nobody collected my parcel that day. I contacted Irish parcel via live chat told them that problem all I got after 15 minutes was number for GLS what I can find on google in 15 seconds. Useless”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are very sorry for any issues you experienced with your collection. Although the vast majority of all of our collections and deliveries take place on the expected date, Irish Parcels is not a time-guaranteed service, only estimated. I can see that you contacted us via live chat before 6pm on the day of your collection; as the collections can take place right up until 7pm, you were provided with the contact number for the courier to enquire when the driver would be with you. This number is provided as Irish Parcels does not have direct contact with our courier partner's drivers, and this is the best way to get a more specific time for the collection. Unfortunately, the collection did fail after this time. However, I can see that it was collected successfully the following day. Again, we sincerely apologise for any inconvenience caused. If you have any further questions about your shipment, please contact us and we will be more than happy to help.

Posted 8 years ago

“i have loved your service. it have been qick,efficient,helpfull.I am going to call you again”

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Posted 8 years ago

Thank you so much for your review.

Posted 8 years ago

“Fast and excellent service, I recommend 100%”

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Posted 8 years ago

Thank you so much for your review, Ivan.

Posted 8 years ago

“Picked up quickly and delivered promptly”

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Posted 8 years ago

Thank you very much for your review, John. We really appreciate it.

Posted 8 years ago

“Had to return a cooker hood to UK, next day pick up and delivery to the UK in a few days as promised. Will use Irish Parcels again”

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Posted 8 years ago

Thank you so much for your review, we really appreciate it.

Posted 8 years ago

“Efficient & collected on time”

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Posted 8 years ago

Thank you so much for your review, it is greatly appreciated.

Posted 8 years ago

“Arrange collection of one parcel and then another, but the 2nd was going to be collected the next day so I called to see if they could both be collected the same day, it was suggested I phone carrier - what am I paying IrishParcels for? Collection of first parcel was at 10 to 6, so whole day wasted with no indication of collection time and driver would not take 2nd parcel although he said it would be him collecting the next day, also he could not narrow down between 9am and 6pm when he would collect. Very unlikely to use service again.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, Daragh. We are very sorry you feel let down by the service. With regards to the collection time-frame, we do advise within our Terms and Conditions that all of our collections and deliveries take place between 9am-6pm. We may be able to narrow down this time-frame on the day however, we are unable to guarantee this as these times are set upon by our courier partners. Your first collection took place within the advised time-frame. With regards to your second collection, our customer support would have advised to contact the courier directly to enquire whether this could be collect a day in advance as this would be at the courier's discretion. Typically, collecting items ahead of when they are actually booked can cause complications with the shipment, potentially causing delays; which is why the driver ultimately refused to do this. With regards to Irish Parcels' role; we are the booking agent for your shipment. We offer courier services at a significantly discounted rate in comparison to booking these directly. Again, we apologise for any inconvenience caused in this case.

Posted 8 years ago

“Very quick and efficient. Competitive price”

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Posted 8 years ago

Thank you so much for your review, Alex. We really appreciate it.

Posted 8 years ago

“Good service, will never use anpost again. I gave 4 stars instead of 5 because they couldn't give a more accurate time of collection other than from 9 to 6”

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Posted 8 years ago

Thank you for your review, Sadie. We really appreciate it. Unfortunately, we are unable to provide specific time-slots for collections/deliveries ahead of booking as these times are set upon by our courier. However, if you give us a call on the morning of your collection/delivery, we should be able to help you get a more precise time from the courier directly. We hope that this helps for next time.

Posted 8 years ago

“Great service, I paid 65 EUR for 60Kg with GLS, exactly what I was looking for. delivery has been done in 4 days, door to door. I totally recommend!”

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Posted 8 years ago

Thank you so much for your review, we really appreciate it.

Posted 8 years ago

“Our parcel was promptly picked up, the guy picking up was very efficient with the paperwork of customs papers etc. The parcel was quickly dispatched to its destination with no delay and easily tracked online. Very reliable courier and will certainly use again. Thank you Irish Parcels.”

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Posted 8 years ago

Thank you very much for your review, Breda. We really appreciate it.

Posted 8 years ago

“I have been waiting for a week for my package to be collected! I called GLS and spoke to an extremely rude and disinterested member of staff also. I am requesting a full refund for the lack of service I have received.”

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Posted 8 years ago

Thank you for your feedback, Sara. We are very sorry for the issues you have experienced with your collection. As our courier partner are a third party company, we cannot comment on their behalf, we can only apologise on behalf of how you feel you were treated. We do ask that, if a collection fails, to contact us directly so that we may rearrange this for you. I can see that the collection has been attempted during the hours of 8am-7pm as advised in our Terms and Conditions however no contact was available for this; as our courier partner sets the time-frame for collections, we may only request more specific time-frames however, these are not always guaranteed. Again, we sincerely apologise for any inconvenience caused. If you have any further questions about your shipment, please contact us directly and we will be more than happy to help.

Posted 8 years ago

Irish Parcels is rated 4.6 based on 2,933 reviews