Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.57

4.6 Rating 2,858 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The courier never turned up after I waited in for 12 hours. The tracking system posted a message"failed collection as customer not in" at 8 30 pm even though the time was 7:30pm approx. I did receive an apology form Anthony. The parcel is still in transit and its now 8days since I placed order”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are very sorry for the issues you experienced with your collection. Although the vast majority of our collections take place on the expected date, we recognise that factors beyond our control may cause delays. We believe that the time difference on the tracking information was simply due to the courier's internal systems still being an hour forward. I can see that our customer support team rescheduled this collection for the date you requested (19th April). I can see via the tracking information that the shipment is currently in transit to the final destination. As this is an estimated 2-3 working day service, your delivery should be expected on Friday 21st April or Monday 24th April - however, we recommend keeping an eye on the tracking information, as this will update to reflect when the item is out for delivery. Again, we sincerely apologise for any inconvenience caused. If you have any further questions about your shipment, please do let us know and we will be more than happy to help.

Posted 8 years ago

“I found Irish Parcels by mistake when looking at dhl tnt etc... site was very user friendly and what was great was that TNT was more expensive than using TNT through Irish Parcels and i sent 1 box to south Korea on the Thursday before the Easter Weekend and it was delivered on the Monday / tuesday which was very good as i expected a slight delay with the long weekend thanks guys look forward to using your service again. Tara Diaries and promotional products - Dublin”

Helpful Report

Posted 8 years ago

Thank you very much for your review. We're delighted that Irish Parcels could help!

Posted 8 years ago

“My parcel has been lost in Spain and no one can find it”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are very sorry that your item has not yet been delivered. Although the vast majority of our deliveries take place on the expected date, we recognise that factors beyond our control may cause delays. We believe that this delay has been caused due to the tracking label coming off the item. Without a tracking label the item cannot move through the automated systems. The item needs to be identified and re-labelled before being sent on for delivery. I can see that our customer support team is currently liaising with our courier in order to get this issue resolved. As soon as we receive an update from our courier, our customer support team will be in touch. We thank you for your patience and co-operation with this. If you have any further questions in the meantime, please do let us know and we will be more than happy to help.

Posted 8 years ago

“Great to have a selection of prices to choose from for my parcel. Great valu to stop the need to phone around.”

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Posted 8 years ago

Thank you so much for your review.

Posted 8 years ago

“Good service affordable prices”

Helpful Report

Posted 8 years ago

Thank you very much for your review.

Posted 8 years ago

“Fast and efficient got answers I needed very fast I will definitely use this Service again”

Helpful Report

Posted 8 years ago

Thank you so much for your review, it is greatly appreciated.

Posted 8 years ago

“great service irish parcels you picked my parcel up next day and it arrived in only two day my great grandson got his birthday gifts in time thank you ill be sending my parcels with irish parcels again .”

Helpful Report

Posted 8 years ago

Thank you very much for your review, we're delighted that Irish Parcels could help.

Posted 8 years ago

“Brilliant service and customer service. Collected my parcel a day later but customer service was brilliant and my parcels still arrived when they said they would. 5*”

Helpful Report

Posted 8 years ago

Thank you very much for your review.

Posted 8 years ago

“Very good service. Will use it again on a heartbeat. Thanks”

Helpful Report

Posted 8 years ago

Thank you so much for your review, we really appreciate it.

Posted 8 years ago

“My purchased was damaged using your service”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are very sorry that your item was damaged. Instances of damage are extremely rare, and so we regret that this has happened in your case. We believe that this damage may have been caused due to insufficient packaging. I can see that our customer support team are currently liaising with our courier in order to investigate this further. As soon as there is an update on this, our customer support team will be in touch with you. Again, we sincerely apologise for the inconvenience caused. If you have any further questions about your shipment, please contact us and we will be happy to help.

Posted 8 years ago

“I was close to giving the service a Good rating but unfortunately at the time of competing this review only one of my 2 boxes has arrived at the destination in Australia. However, Irish Parcels are working hard to sort out the issue and were very quick to respond to my query about the parcel and ensured me that they are doing everything possible to find my missing parcel and redeliver it. When it arrives safely, i will have no problem upgrading the rating.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, Sinead. We are very sorry for the issues you are experiencing with your shipment. Issues such as these are extremely rare, and we regret the inconvenience this has caused you. I can see that our customer support team are currently liaising with our courier in order to resolve this as quickly as possible. As advised via email correspondence, as soon as we receive an update in regards to this we will let you know. We thank you for your continued patience and co-operation. Again, we sincerely apologise for the inconvenience caused. If you have any further questions in the meantime, please do let us know and we will be happy to help.

Posted 8 years ago

“All very easy and straightforward. Item collected and despatched, received on the other side of the world 3 days later, €25 cheaper than any other carrier I could find. Will be using again. Thanks.”

Helpful Report

Posted 8 years ago

Thank you very much for your review, we're delighted that Irish Parcels could help.

Posted 8 years ago

“Fast and reliable service”

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Posted 8 years ago

Thank you so much for your review, it is greatly appreciated.

Posted 8 years ago

“Easy to navigate website to place your order. No hassle pick up and collection and for a realistic price. I would recommend to introduce a lower weight option less than 1kg . Overall a very happy customer who will continue to use this service and would recommend it as I too was .”

Helpful Report

Posted 8 years ago

Thank you very much for your review, we really appreciate it.

Posted 8 years ago

“Excellent service”

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Posted 8 years ago

Thank you very much for your review, Anthony. We really appreciate it.

Posted 8 years ago

“Picked up and delivered parcel very promptly cost was not exorbitant”

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Posted 8 years ago

Thank you so much for your review, John. It is greatly appreciated.

Posted 8 years ago

“Very easy to use system and everything that I needed was organised within a few clicks. I felt the prices I was offered were reasonable and fair. The online tracking was very accurate and up to date. I will definitely use the services of irishparcels again.”

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Posted 8 years ago

Thank you very much for your review, Brian. We really appreciate it.

Posted 8 years ago

“Picked up...delivered...full tracking”

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Posted 8 years ago

Thank you very much for your review, Mike.

Posted 8 years ago

“I sent 3 boxes and a suitcase at the same time from Cork (Ireland) to Spain. I just received the 3 boxes and the messenger didn't know anything about the suitcase. Today I received an email from another company saying that my suitcase is in Coventry?!?!? I'm very dissapointed with this service.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, Daniel. We are very sorry for the delay with your suitcase. Although the vast majority of our shipments arrive on the expected date, we recognise that factors beyond our control may cause delays. Although it is rare, it is possible for larger consignments to be separated during transit. I can see that the delay to your suitcase was caused due to the shipping labels coming off the item. This meant that the courier needed to identify the item in the main sorting centre in Coventry before sending it on its way to its final destination. Our customer support team has followed up on this, and I can see that your item is now on its way from Coventry. As stated in our Terms and Conditions, we recommend against sending suitcases due to these reasons. Again, we sincerely apologise for any inconvenience caused. If you have any further questions about your shipment, please do let us know and we will be more than happy to help.

Posted 8 years ago

“Excellent value. 50% cheaper than An Post. Will definitely be using again.”

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Posted 8 years ago

Thank you very much for your review, Chris. We really appreciate it.

Posted 8 years ago

Irish Parcels is rated 4.6 based on 2,858 reviews