Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.56

4.6 Rating 2,765 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,765 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All went according to plan!”

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Posted 8 years ago

Thank you so much for your review, we really appreciate it.

Posted 8 years ago

“Very bad experience as the driver who was supposed to pick up my order attempted the pick-up outside of the pick-up location's opening hours 3 days in a row (despite knowing the hours). I never received my goods but had to pay anyways.”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are very sorry for the issues you experienced with this. As advised via email correspondence, our collection times are between 9am-7pm, and unfortunately we are unable to guarantee that the driver will collect at any specific time. As well, as stated within our Terms and Conditions, failed collections with GLS are charged at 50% of the order total and any refunds offered will be limited to 50% of the order total. I can see that this refund has been issued, and should be with you within 3-5 days of being processed. Again, we sincerely apologise for the inconvenience caused. If you have any further questions, please do let me know and I will be more than happy to help.

Posted 8 years ago

“Great service but shame you can't book on your phone and have to use laptop.”

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Posted 8 years ago

Thank you for your review, Sarah. We're very sorry about this, however, our mobile site is currently under development and should be up and running very soon. We hope this helps for next time.

Posted 8 years ago

“This was a competitive quotation for a somewhat awkward package to be sent from Ireland to Scotland. The timeframe was good and excepting a rather strange pickup time (10:50 p.m.) the overall service was excellent.”

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Posted 8 years ago

Thank you very much for your review, John. We really appreciate it.

Posted 8 years ago

“HI. This couriers make me BIG supraise. Speed like F1 car with Hamilton. Courier drop parcel to my doors. :))))) Im living at 4th floor. Veery candly and used His phone. Recomendet to evryone. Greatest Job ever!!!!!! Thank you very very much.”

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Posted 8 years ago

Thank you so much for your review, we're delighted that Irish Parcels could help!

Posted 8 years ago

“Very fast friendly and easy to work with”

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Posted 8 years ago

Thank you very much for your review, Heidi. We really appreciate it.

Posted 8 years ago

“Very efficient service to book and items both collected and delivered exactly as requested. No complaints, irishparcels.ie will be my first port of call for any future delivery requirements.”

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Posted 8 years ago

Thank you so much for your review. We're delighted that Irish Parcels could help.

Posted 8 years ago

“Extremely efficient and excellent value.”

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Posted 8 years ago

Thank you very much for your review, Lisa. We really appreciate it.

Posted 8 years ago

“On-line chat help very responsive, driver came as agreed”

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Posted 8 years ago

Thank you so much for your review, Jan.

Posted 8 years ago

“Excellent service. Kept me up to date all the way from Dublin to Vancouver”

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Posted 8 years ago

Thank you very much for your review, Paul. We are delighted that Irish Parcels could help.

Posted 8 years ago

“Fast and easy payment option with many services to choose from. The parcel has been collected on time. All provided exactly as it should be with a very affordable prices!”

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Posted 8 years ago

Thank you so much for your review.

Posted 8 years ago

“Its good in the sense after collecting it went to India in one day, but still my family didnt get the parcel because officers are holding that parcel so they can ask some money(bribe) from my family. It supposed to be delivered in two days but too much corruption in India and they will never change their greedy behaviour. Secondly item collecting man didnt wait for a minute and in email u should also give full details of required documents. Anyway it was nice to choose your service hope it will be deliver soon and goodluck for future.”

Helpful Report

Posted 8 years ago

Thank you very much for your review. We are very sorry for the issues you experienced with your shipment. Unfortunately, Irish Parcels does not have any control over customs clearance or charges set upon by the customs authority in the destination country. Again, we sincerely apologise for any inconvenience caused. If you have any further questions, please do let us know and we will be more than happy to help.

Posted 8 years ago

“Recently started using the service and totally satisfied with the service so far. Looking forward to a good working relationship.”

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Posted 8 years ago

Thank you so much for your review, Claire.

Posted 8 years ago

“Used Irish Parcels for the first time, found them very good. Slight delay as I had put zero down as value for items as they were used personal items that were being delivered rather than purchased items, so this held is up. Maybe put a comment box beside this on the form & say to put in a small value regardless. Anyway, once this was sorted, the parcel arrived in Hong Kong very efficiently. Price was very competitive. Staff were really fast with my queries. Definitely will use them again and definitely recommend them.”

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Posted 8 years ago

Thank you very much for your review.

Posted 8 years ago

“Very quick delivery. Delivery arrived in perfect condition. Great price and service. Small minus somebody had to stay home for collection and delivery due to not provided/not available time window.”

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Posted 8 years ago

Thank you very much for your review, Maria. Unfortunately, we are unable to provide specific time-slots for collections/deliveries ahead of booking as these are set upon by the courier. However, if you give us a call on the morning of your collection or delivery, we should be able to help you get a more precise time from the courier directly. We hope this helps for next time.

Posted 8 years ago

“Great service. Quick collection and delivery”

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Posted 8 years ago

Thank you so much for your review, Martin.

Posted 8 years ago

“Excellent service, sent parcel to Melbourne Australia on 7/02/17 and was told it would be there on17/02/17. It actually arrived at its destination on Monday morning 13/02/17 in perfect condition. I would highly recommend Irish Parcels based on my first experience using their service.”

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Posted 8 years ago

Thank you very much for your review, John. We're delighted that Irish Parcels could help.

Posted 8 years ago

“I booked and paid for the service from GLS of having a package picked up and delivered in ireland. The whole process was very unsatisfactory altogether. Firstly the driver failed to show when scheduled date arrived on package label, on top of that he claimed he could not find address which was totally untrue. next day I had to call courier company . Was told courier would be collecting that day which he did. Next day my customer phoned to say no package arrived. checked on line tracking to discovery that courier again had a untrue statement that box was not ready to go (he had already collected previous day). turned out he had left it on van overnight and it missed the next day delivery. had to phone them again and also emailed them to find out. worst service I ever used as in GLS. They will never be used by us here again. The collection and delivery took 5 days. It would have been in the UK quicker.”

Helpful Report

Posted 8 years ago

Hi there, please accept our apologies in regards to this issue. I can see you were in touch with our colleague Jodie who liaised with the courier to get this collected and to find out why a delay took place. In this case it was genuine human error that led to this delay. Please accept our apologies again in regards to this and rest assured that instances of this nature are rare.

Posted 8 years ago

“Very efficient service, good value for money and helpful & pleasant staff”

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Posted 8 years ago

Thank you very much for your review, Eddie. We really appreciate it.

Posted 8 years ago

“Excellent service. System easy to use, service prompt & efficient. Would highly recommend. Will use in future .”

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Posted 8 years ago

Thank you so much for your review, Mary.

Posted 8 years ago

Irish Parcels is rated 4.6 based on 2,765 reviews