Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.56

4.6 Rating 2,766 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,766 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy customer”

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Posted 8 years ago

Thank you very much for your review.

Posted 8 years ago

“Excellent service, good rates, and on time collection and deliveries. A service to be recommended!”

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Posted 8 years ago

Thank you very much for your review. We're delighted that Irish Parcels could help!

Posted 8 years ago

“Good service, user friendly when getting a quote and booking. Price is very reasonable.”

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Posted 8 years ago

Thank you very much for your review, we really appreciate it.

Posted 8 years ago

“Very informative and helpful. Knew exactly what I had to do. Found the website easy to navigate.”

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Posted 8 years ago

Thank you very much for your review. We're delighted that Irish Parcels could help.

Posted 8 years ago

“Everything fine, cheap delivery and good”

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Posted 8 years ago

Thank you very much for your review, we really appreciate it.

Posted 8 years ago

“Its service was a total mess,started from that they missed my collection, their online tracking wasn't working, nor their agent knew anything about my collection for the first 24 hours. Then I was told by their management in the email saying that their service was not time guranteedI and its not the diver's responsibility to contact- phone ccustomers for collection. What's kind of courier service is that? Why we pay loads extra for not granted time line service?? I totally lost words, Lesson learned, I would rather pay a bit extra for other better courier servive such as DHL or even Irish post for a cheap price with no collection. Now I have to spend another an hour to write 4th email to their management on top of 5 hours communication all in all.”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are very sorry for the issues that you experienced with your shipment. As advised by our customer support team via email correspondence, the courier attempted collection on the expected date, however was unable to collect as no one was available to hand the item over to the driver. As we handle an extremely high volume of shipments on a daily basis, we cannot individually monitor each one, and so we rely on the customer getting in touch with us in order to seek a resolution to the issue. It is for this reason that we advise in our Terms and Conditions, which are agreed to at booking, that our service is not time-guaranteed, only estimated. We also cannot guarantee that the driver will call upon their arrival, as not all drivers have access to mobile phones for work purposes due to security and safety reasons. Again, we sincerely apologise for the inconvenience caused and we regret that you do not intend to use our services again. I can see that a full refund has been issued for this failed collection. If you have any further questions about your shipment, please contact us and we will be more than happy to help.

Posted 8 years ago

“Very easy and efficient. Half the price of posting the parcels.”

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Posted 8 years ago

Thank you very much for your review, we really appreciate it.

Posted 8 years ago

“My parcel arrived on time and in good condition many thanks will use again”

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Posted 8 years ago

Thank you very much for your review. We're delighted that Irish Parcels could help!

Posted 8 years ago

“Parcel was to be delivered on 19th October 2016. To date, it still has not been delivered and items in the paracel were needed for today, 20th.”

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Posted 8 years ago

Thank you for your feedback, Olive. We are very sorry that your items have not yet been delivered. Although the vast majority of our shipments arrive on the expected date, Irish Parcels is not a time-guaranteed service, only estimated. This is advised in our Terms and Conditions. From the tracking information, we can see that this shipment should be out for delivery tomorrow. Again, we sincerely apologise for any inconvenience caused. If you have any further questions about this shipment, please contact us and we will be more than happy to help.

Posted 8 years ago

“Ordering on line was very straight forward. Orders were collected and delivered on time. Will definitely use again”

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Posted 8 years ago

Thank you very much for your review, Sandra. We really appreciate it.

Posted 8 years ago

“The parcel was a day late being collected due to the fact the carrier GLS said they had insufficient information on pickup address. I had to phone your offices to find out what the problem was and your Customer Services Dept (Brett and Aaron) got the problem sorted and the parcel was collected the following day.”

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Posted 8 years ago

Thank you very much for your review, Jim. We're very sorry about the issues you experienced with your collection. Although the vast majority of our collections and deliveries take place on the expected date, occasionally rare unforeseen issues may cause delays. Again, we sincerely apologise for any inconvenience caused. If you have any further questions, please don't hesitate to let us know and we will be more than happy to help.

Posted 8 years ago

“I was fully satisfied with Irish Parcels- the more that I had comparision a fornight before I tried to order a shipment with another company-which never suceeded, despite being paid, and it took over two weeks to have it refunded. With Irish Parcels the Price was affordable, the collection was on the second working day after the order was placed, the man who came to collect it was kind and helpful.In three days the parcel was delivered to Germany, in perfect condition. I am definitely going to stay with Irish Parcels and I can honnestly recommend them. Kinga”

Helpful Report

Posted 8 years ago

Thank you very much for your review, Kinga. We really appreciate it, and we're delighted that Irish Parcels could help.

Posted 8 years ago

“Excellent service. Parcel arrived as expected on the delivery date. I would certainly use Irish parcels again”

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Posted 8 years ago

Thank you very much for your review, Steve. We really appreciate it.

Posted 8 years ago

“Parcel not delivered. Passed the date given. Communication not great”

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Posted 8 years ago

Thank you for your feedback. We are very sorry that your shipment has not yet been delivered. From the tracking information, I can see that your shipment experienced a delay when travelling through customs clearance. As advised by our team member Anthony, unfortunately we are unable to factor customs clearance into our estimated transit times as this is something that is out of our control. However again, we sincerely apologise for any inconvenience caused. I can see that as per request, the shipment is currently awaiting collection at the destination - if you have any further questions about this, please contact us and we will be more than happy to help.

Posted 8 years ago

“Terrible experience. I do not wish to be contacted by this company again”

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Posted 8 years ago

Thank you for your feedback, Catherine. We are very sorry for the issues that you experienced with your shipment, and we regret that you do not intend to use our services again. I cannot see that you were in touch with our customer support team with regards to the unsuccessful collection - as we handle an extremely high volume of shipments every week, unfortunately we are unable to individually monitor each and every one. As stated in our Terms and Conditions, I'm afraid we are are not notified when a collection fails, and so we rely on the customer getting in touch so that we may work to seek a resolution to the issue as quickly and efficiently as possible. Although the vast majority of our collections and deliveries take place on the expected date, occasionally unforeseen issues may cause delays, and these are not always within our control. Again, we sincerely apologise for any inconvenience caused, and I can see that a full refund has been requested for this shipment. If you have any further questions about your shipment, please contact us and we will be more than happy to help.

Posted 8 years ago

“A very professional and economical service by Irish Parcels. I would recommend to others.”

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Posted 8 years ago

Thank you very much for your review, we really appreciate it.

Posted 8 years ago

“Excellent efficient service I really didn't believe it I got 5 euro of my first order driver was on time parcel got there on time my customer very happy I will be using Irish Parcels from now on and will be telling my friends and family. Thank you”

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Posted 8 years ago

Thank you very much for your review, we're delighted that Irish Parcels could help. We sincerely appreciate any recommendations that you give to others.

Posted 8 years ago

“fast and efficent”

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Posted 8 years ago

Thank you so much for your review, Yuri.

Posted 8 years ago

“Can't believe how easy it was, actually much easier than having to go to the post office and que with my package!”

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Posted 8 years ago

Thank you very much for your review, Samantha. We really appreciate it.

Posted 8 years ago

“I turned to this service as I was having a terrible experience with Fastway courier parcel service. 2 weeks after booking my parcel I was still fighting with them to pick up my parcel, let alone deliver it. This on the other hand was a blissful experience. I booked the parcel service and driver came to collect the goods the next morning for delivery the following day. Fantastic !!”

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Posted 8 years ago

Thank you very much for your review, Gobnait. We're delighted that Irish Parcels could help.

Posted 8 years ago

Irish Parcels is rated 4.6 based on 2,766 reviews