Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.57

4.6 Rating 2,858 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

Visit Website

Phone:

0196 97886

Write Your review

Tell us how Irish Parcels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online purchase was straight forward, price was fair. However despite delivery being guaranteed for the 16th Dec, the package wasn't delivered until COB on the 19th Dec.”

Helpful Report

Posted 9 years ago

Thank you for your feedback. We are very sorry that your shipment experienced this delay. Although the vast majority of our shipments arrive on the expected date, Irish Parcels is not a time-guaranteed service, only estimated. We recognise that unforeseen issues may cause delays. Again, we apologise for any inconvenience caused. If you have any further questions about your shipment, please contact us and we will be happy to help.

Posted 9 years ago

“Parcel was collected and delivered on the dates promised and I received a thank you from customer commenting on prompt delivery and condition of item”

Helpful Report

Posted 9 years ago

Thank you very much for your review.

Posted 9 years ago

“I was impressed with the service provided....the driver rang prior to collection as promised and the parcel was delivered on time and without anything broken. It was reasonably priced also so I would have no hesitation using this service again.”

Helpful Report

Posted 9 years ago

Thank you so much for your review.

Posted 9 years ago

“I've recently used this company to send parcels to the UK and Netherlands. The cost of shipping was very competitive and they arrived on time and undamaged. I have to say the driver who collected the parcels each time was lovely and helpful checking to ensure the parcel was wrapped correctly and the labels etc were attached properly. I've given 5 stars for a service that I couldn't fault.”

Helpful Report

Posted 9 years ago

Thank you very much for your review, Michael. We're delighted that Irish Parcels could help.

Posted 9 years ago

“Very easy site to use, great choice of delivery services.”

Helpful Report

Posted 9 years ago

Thank you so much for your review, Fiona.

Posted 9 years ago

“Very efficient, fast and hassle free service.”

Helpful Report

Posted 9 years ago

Thank you very much for your review, Annabel. We really appreciate it.

Posted 9 years ago

“First time to use Irish Parcels and I was very happy. The parcel was collected on day as promised and was received in UK in good condition 2 or 3 days later. Also I received a discount for my first order so this was great value. I was encouraged to use Irish Parcels because they have a phone number - just in case! I have used Parcel2Go in the past and you have to contact them via Chat which is like pulling teeth. Their service is dreadful so well done to Irish Parcels - keep up the good work. I'll definitely use them again.”

Helpful Report

Posted 9 years ago

Thank you very much for your review, Niamh. We really appreciate it.

Posted 9 years ago

“Absolutely delighted with Irish Parcels.ie. Only 2 days to get to west coast USA, right from my front door in the middle of nowhere. Now I can totally relax knowing my parcel got there in plenty of time for Christmas. All for the best price available. And, the courier driver was a perfect gentleman. Thank you.”

Helpful Report

Posted 9 years ago

Thank you very much for your review, Teresa. We're delighted that Irish Parcels could help.

Posted 9 years ago

“Very good but also expensive.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave us a review. Although we strive to keep our courier costs as low as possible, our shipments are priced individually based on the size and weight of the item, as well as the service chosen. Thank you very much for choosing Irish Parcels.

Posted 9 years ago

“My package didn't get collected next day. I called and Aaron answered the phone and sorted everything out. Parcel collected the day after and all sorted. Exceptional service and really professional, exceeded my expectations Will use you next time I have a parcel to send”

Helpful Report

Posted 9 years ago

Thank you very much for your review, Nigel. We're delighted that Irish Parcels could help.

Posted 9 years ago

“Very simpke easy to use website. Just booked parcel paid printed label and iy was collected at my door. Very reasonable rates. Had to use customer service and they were amazing”

Helpful Report

Posted 9 years ago

Thank you very much for your review, we really appreciate it.

Posted 9 years ago

“Not completely satisfied due to numerous excuses given to parcel collections. Also had an issue with one on my parcels being returned to the seller for packaging purchases where the driver did not comply with company policy's and regulations..”

Helpful Report

Posted 9 years ago

Thank you for your feedback. We are very sorry for the issues you experienced with your shipment. Although the vast majority of our collections and deliveries take place on the expected date, we recognise that unforeseen issues may cause delays. I can see that Aaron from our customer support team followed this up to ensure that this was collected. We're also very sorry that your item was returned to sender - unfortunately, if the courier deems the packaging of an item to be unsuitable or unsafe, this can mean that they will return this to the sender. I can see that Aaron re-booked this under a new tracking number, and the collection is due to go ahead today. Again, we sincerely apologise for any inconvenience caused. If you have any further questions about your shipment, please do let us know and we will be more than happy to help.

Posted 9 years ago

“Excellent website, easy to use and the device was excellent and good rates.”

Helpful Report

Posted 9 years ago

Thank you very much for your review, Kenneth. We really appreciate it.

Posted 9 years ago

“Excellent and prompt service.”

Helpful Report

Posted 9 years ago

Thank you very much for your review, we're delighted that Irish Parcels could help.

Posted 9 years ago

“Service very efficient...fast...tracking number provided and reasonable price :P”

Helpful Report

Posted 9 years ago

Thank you very much for your review, Valentina. We really appreciate it.

Posted 9 years ago

“This was my first time to use Irish Parcels as a private customer and I am happy with the service I received. Bonus for me was the collection from my door on the requested day , and the pleasant attitude of the staff I dealt with. They could have highlighted better that you had to print off two copies of the address label: I printed one off to stick on the parcel, but was under the impression they were going to email me a copy of that to hand to the collection driver. However he sorted that out.”

Helpful Report

Posted 9 years ago

Thank you very much for your review. We're very sorry that you feel this was not made clear, we appreciate this feedback and will certainly take this on board.

Posted 9 years ago

“Very good service, quick and fair price. Only one bad thing need to be mentioned, I was waiting for a pickup all day and nobody show up, I haven't been adviced about any delay, so I had to call to enquiry during late evening and they rescheduled the collection for me the day after.”

Helpful Report

Posted 9 years ago

Thank you very much for your review. We're very sorry about the issues you experienced with your collection - although the vast majority of our collections and deliveries take place on the expected date, we recognise that unforeseen issues may cause delays. I can see that Aaron from our customer support team worked to get this issue resolved for you. Again, we sincerely apologise for any inconvenience caused. If you have any further questions, please do let us know and we will be more than happy to help.

Posted 9 years ago

“With Error at Courier my parcel was 1.5 days late being picked up”

Helpful Report

Posted 9 years ago

Thank you for your feedback. We are very sorry for the issues you experienced with your shipment. Although the vast majority of our collections and deliveries take place on the expected date, we recognise that unforeseen issues may cause delays. I can see that, unfortunately, due to a technical error with the courier, the driver was not correctly sent the pick-up information. This is something that is extremely rare, and we are very sorry that this happened in your case. I can see that Caitriona from our customer support team worked to resolve this issue, and the parcel is currently in transit to the destination. Again, we sincerely apologise for the inconvenience caused. If you have any further questions about your shipment, please contact us and we will be more than happy to help.

Posted 9 years ago

“Parcel was open at delivery”

Helpful Report

Posted 9 years ago

Thank you for your feedback, Stephanie. We are very sorry if any items sent with Irish Parcels have been damaged. Damage is extremely rare on any of our services and so we regret that this happened in your case. Please email us at info@irishparcels.ie with photos and details of the damage and we will investigate this further. Again, we sincerely apologise for any inconvenience caused. If you have any further questions about your shipment, please do let us know and we will be more than happy to help.

Posted 9 years ago

“Website is really easy to navigate and the price list is clear. Good prices too.”

Helpful Report

Posted 9 years ago

Irish Parcels is rated 4.6 based on 2,858 reviews