Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.56

4.6 Rating 2,763 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and excellent service, I recommend 100%”

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Posted 8 years ago

Thank you so much for your review, Ivan.

Posted 8 years ago

“Picked up quickly and delivered promptly”

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Posted 8 years ago

Thank you very much for your review, John. We really appreciate it.

Posted 8 years ago

“Had to return a cooker hood to UK, next day pick up and delivery to the UK in a few days as promised. Will use Irish Parcels again”

Helpful Report

Posted 8 years ago

Thank you so much for your review, we really appreciate it.

Posted 8 years ago

“Efficient & collected on time”

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Posted 8 years ago

Thank you so much for your review, it is greatly appreciated.

Posted 8 years ago

“Arrange collection of one parcel and then another, but the 2nd was going to be collected the next day so I called to see if they could both be collected the same day, it was suggested I phone carrier - what am I paying IrishParcels for? Collection of first parcel was at 10 to 6, so whole day wasted with no indication of collection time and driver would not take 2nd parcel although he said it would be him collecting the next day, also he could not narrow down between 9am and 6pm when he would collect. Very unlikely to use service again.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, Daragh. We are very sorry you feel let down by the service. With regards to the collection time-frame, we do advise within our Terms and Conditions that all of our collections and deliveries take place between 9am-6pm. We may be able to narrow down this time-frame on the day however, we are unable to guarantee this as these times are set upon by our courier partners. Your first collection took place within the advised time-frame. With regards to your second collection, our customer support would have advised to contact the courier directly to enquire whether this could be collect a day in advance as this would be at the courier's discretion. Typically, collecting items ahead of when they are actually booked can cause complications with the shipment, potentially causing delays; which is why the driver ultimately refused to do this. With regards to Irish Parcels' role; we are the booking agent for your shipment. We offer courier services at a significantly discounted rate in comparison to booking these directly. Again, we apologise for any inconvenience caused in this case.

Posted 8 years ago

“Very quick and efficient. Competitive price”

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Posted 8 years ago

Thank you so much for your review, Alex. We really appreciate it.

Posted 8 years ago

“Good service, will never use anpost again. I gave 4 stars instead of 5 because they couldn't give a more accurate time of collection other than from 9 to 6”

Helpful Report

Posted 8 years ago

Thank you for your review, Sadie. We really appreciate it. Unfortunately, we are unable to provide specific time-slots for collections/deliveries ahead of booking as these times are set upon by our courier. However, if you give us a call on the morning of your collection/delivery, we should be able to help you get a more precise time from the courier directly. We hope that this helps for next time.

Posted 8 years ago

“Great service, I paid 65 EUR for 60Kg with GLS, exactly what I was looking for. delivery has been done in 4 days, door to door. I totally recommend!”

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Posted 8 years ago

Thank you so much for your review, we really appreciate it.

Posted 8 years ago

“Our parcel was promptly picked up, the guy picking up was very efficient with the paperwork of customs papers etc. The parcel was quickly dispatched to its destination with no delay and easily tracked online. Very reliable courier and will certainly use again. Thank you Irish Parcels.”

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Posted 8 years ago

Thank you very much for your review, Breda. We really appreciate it.

Posted 8 years ago

“I have been waiting for a week for my package to be collected! I called GLS and spoke to an extremely rude and disinterested member of staff also. I am requesting a full refund for the lack of service I have received.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, Sara. We are very sorry for the issues you have experienced with your collection. As our courier partner are a third party company, we cannot comment on their behalf, we can only apologise on behalf of how you feel you were treated. We do ask that, if a collection fails, to contact us directly so that we may rearrange this for you. I can see that the collection has been attempted during the hours of 8am-7pm as advised in our Terms and Conditions however no contact was available for this; as our courier partner sets the time-frame for collections, we may only request more specific time-frames however, these are not always guaranteed. Again, we sincerely apologise for any inconvenience caused. If you have any further questions about your shipment, please contact us directly and we will be more than happy to help.

Posted 8 years ago

“Drive collected parcel on day requested. Parcel arrived on time. No problems at all”

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Posted 8 years ago

Thank you so much for your review, Sara. It is greatly appreciated.

Posted 8 years ago

“We have used Irish Parcels on several occasions and always find them very efficient and provide a useful and reasonable price service.”

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Posted 8 years ago

Thank you for your review, Marie. We really appreciate it.

Posted 8 years ago

“Very efficient on the phone and collected parcel early next day by driver who made contact by phone for collection, and e mail was sent to both the sender and recipient informing of the due date of arrival! Very good service and will certainly use Irish Parcels going into the future”

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Posted 8 years ago

Thank you so much for your review, Pat. We really appreciate it!

Posted 8 years ago

“Brilliant Service. Collected on time and delivered the day before expected :)”

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Posted 8 years ago

Thank you very much for your review. We really appreciate it!

Posted 8 years ago

“Great service”

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Posted 8 years ago

Thank you so much for your review.

Posted 8 years ago

“Very reliable company...”

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Posted 8 years ago

Thank you very much for your review.

Posted 8 years ago

Thank you very much for your review, it is greatly appreciated.

Posted 8 years ago

“Parcel still not delivered your tracking system showing in transit . At the time of booing it's showing 2 to 3 days it was urgent document Found Very bad service need our money back now it's useless for us .”

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Posted 8 years ago

Thank you for your feedback, Riaz. We are very sorry that your item has not arrived. It is advised during booking, 'Please note that TNT is experiencing some delays due to an IT update. Please allow an additional day than normal for collection and delivery.' We do understand that this is now outside of the time-frame; unfortunately this issue is entirely out of our control and we can only profusely apologise for this on our courier's behalf. I can see that you have been in correspondence with a member of our customer support team with regards to this who has advised that the tracking information should begin to update shortly. Again, please accept our sincerest apologise for the inconvenience caused. If you have any further questions about your shipment, please contact us directly and we will be more than happy to help.

Posted 8 years ago

“Good support - e-mails/mailing labels sent quickly, support available when needed. Clear instructions on the webpage.”

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Posted 8 years ago

Thank you so much for your review. We're delighted that Irish Parcels could help!

Posted 8 years ago

Thank you so much for your review, it is greatly appreciated.

Posted 8 years ago

Thank you so much for your review.

Posted 8 years ago

“Irish Parcels find us competitive prices at the click of a button and are very reliable with the couriers they use.”

Helpful Report

Posted 8 years ago

Thank you very much for your review, it is greatly appreciated.

Posted 8 years ago

Thank you very much for your review, we really appreciate it.

Posted 8 years ago

Thank you very much for your review, we really appreciate it.

Posted 8 years ago

“I found the service excellent and fast for large delivery (boxed bicycle) to the uk. The website was temperamental though and I found it difficult to access reliably. Otherwise I would be 5 Stars.”

Helpful Report

Posted 8 years ago

Thank you very much for your review. We are very sorry for any issues you experienced with our website, we will certainly take this feedback on board and aim to resolve this. If you have any issues bookings with us in the future, you are always more than welcome to give us a call and we can assist you over the telephone. We hope that this helps for next time.

Posted 8 years ago

Irish Parcels is rated 4.6 based on 2,763 reviews