Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,225 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Write Your review

Tell us how Laptops Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It came on time and one of the changing leads does not work”

Helpful Report

Posted 8 years ago

“Very good price”

Helpful Report

Posted 8 years ago

“Easy to order. Delivery info concise and helpful. Item received safely and in good condition.”

Helpful Report

Posted 8 years ago

“Product arrived before time in perfect condition”

Helpful Report

Posted 8 years ago

“Great deal very quick delivery no problem highly recommended”

Helpful Report

Posted 8 years ago

“Excellent fast delivery and great price.”

Helpful Report

Posted 8 years ago

“Service was brilliant. Only problem was I was never notified of when the delivery may be. So I missed the drop 3 times. No correspondence whatsoever about delivery at any point!!”

Helpful Report

Posted 8 years ago

“The service for ordering was good but let down by the courier who went to the wrong address.”

Helpful Report

Posted 8 years ago

“Keep you posted, product description and information are genuine and delivery as promised”

Helpful Report

Posted 8 years ago

“Very good communication, keep you posted and does what you say.”

Helpful Report

Posted 8 years ago

“I paid a premium for 24 hour delivery. Delivery took 7 days. Dispatch was rapid but the delivery company emailed at the end of day 1 to say they could not deliver. I emailed Laptops Direct to ask for a refund of my delivery premium. 2 days later I got an email to say that my email had been received and thye would get to me in working hours. Next day I got an email saying that my emails had been lost from their system and could I go to their website to report it again. So far 4 days later I have received no answer from Laptops Direct.”

Helpful Report

Posted 8 years ago

“I paid a premium of £9.99 for overnight delivery. Delivery took 7 days. i sent 2 emails asking for a refund of my£9.99 since the product had not delivered in 24 hours. Laptops Direct's system then took 48 hours to say it had lost my emails. It asked me to state the problem on your website which I did - and 5 days on I have had no reply. This is poor service.”

Helpful Report

Posted 8 years ago

“Bought this monitor as a Christmas present for my son. So not yet tried and tested. Delivery was within the time scale stated and packaging was good.”

Helpful Report

Posted 8 years ago

“Excellent service. My laptop arrived the next day. Highly recommend”

Helpful Report

Posted 8 years ago

“Delivered on time, refurbished laptop as good as new and not a problem with the service/product supplied. Thank you!”

Helpful Report

Posted 8 years ago

“Speedy service and great price”

Helpful Report

Posted 8 years ago

“Ordered a monitor with next day delivery. turned up 2 days later. Sent a query about why when I had paid for next day. 3 Days later wrote to me saying they had "lost" my query. Raised again and still no response. Really bad customer service!”

Helpful Report

Posted 8 years ago

“I've ordered the PSU on a Saturday afternoon and it's been delivered Tuesday at noon. Not too bad for a free standard delivery! Overall it was cheaper than Amazon”

Helpful Report

Posted 8 years ago

“Have used before, recommended to friends and family, excellent service will use again.”

Helpful Report

Posted 8 years ago

“The promptness of delivery”

Helpful Report

Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,225 reviews