Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,263 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Fantastic performance from this company. Extremely fast delivery, comprehensive communication, best prices. I will definitely use them again!”

Helpful Report

Posted 8 years ago

“Good product at reasonable price and available quickly. However the next day delivery failed; it arrived the following day so Laptops Direct refunded the extra coat for next day delivery.”

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Posted 8 years ago

“Great laptop delivered quickly and fantastic price.”

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Posted 8 years ago

“excellent speedy service. this is the second laptop our family have bought. good price and excellent condition”

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Posted 8 years ago

“excellent service, and the best price online! I had been let down by another company just before Christmas (cancelled my order!) so after a little searching, laptops direct came up trumps - substantially cheaper, and super fast delivery too. very impressed, I'll be shopping here again :-)”

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Posted 8 years ago

“Very quick delivery”

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Posted 8 years ago

“Great service very fast delivery would highly recommend.”

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Posted 8 years ago

“excellent purchase for window 7 laptop, price and delivery great. would definitely recommend them for selection of goods at affordable prices.”

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Posted 8 years ago

“delivered late then needed a repair 11 months after purchase. I Could get no progress reports at all then it appeared to go missing ! it was either in Huddersfield or Elland but no-one knew. I drove 40 miles to pick it up on reviving a confirmation it was ready- it wasn't ! now gone for 5 weeks and no sign of resolution. the customer service line takes an age to get through to.”

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Posted 8 years ago

“Pros: Laptop arrived very quickly and on time. It is lightweight. Cons: It is much slower than other laptops and often lags if you are running multiple tabs or processes rendering it unusable until it calms down. Comes pre installed with anti virus software that prevents you from changing your default browser so you have to uninstall it to be able to change it. There are two USB ports only one of Them is conveniently located. When lagging it usually freezes and takes a while to work again usually stopping you from using task manager. Conclusion: Save your money and buy a higher spec laptop, having downgraded from a desktop I knew it would be slower but this is ridiculous, I should still be able to run simple processes such as Firefox without this much lag”

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Posted 8 years ago

“Excellent service and product”

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Posted 8 years ago

“Sorted out a new desktop and screen”

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Posted 8 years ago

“Highly delighted with the purchase we made met all expectations.”

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Posted 8 years ago

“Product arrived as promised, it was well packaged and great value.”

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Posted 8 years ago

“Very efficient service. Communicated well and delivered when they said they would.”

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Posted 8 years ago

“Great price”

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Posted 8 years ago

“Good service and arrived on time”

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Posted 8 years ago

“Great deal”

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Posted 8 years ago

“Samsung edge 7, arrived before xmas and the wife was very pleased with her present. Thank you”

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Posted 8 years ago

“Fast, reliable service with regular updates and good customer service.”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,263 reviews