Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,225 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sent what I asked for. The quality of the computer was acceptable. Would have been 5 star but the standard delivery was up to 10 days, so had to pay for faster.”

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Posted 8 years ago

“Laptop sent was as expected. This was a refurbished unit. It was good as described and is operating well so far, only 1 week old.”

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Posted 8 years ago

“You could have made it clear that office wasn't loaded. Would have saved me some time and stress.”

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Posted 8 years ago

“No presents for my children because of sharp practices. This company don't deserve to be in business. Ordered 2 high end PC's with monitors in a bundle, they didn't honour delivery date and I emailed and rang 3 times to ensure delivery would be made, all fine according to their staff. Then I get an email telling me there was a problem (3 days after promised delivery date) telling me there's an issue, their supplier has a problem. Absolute rubbish, I pointed out they were still selling it on their website - at £150/bundle more. My kids are now without main Christmas presents due to this company's sharp practices.”

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Posted 8 years ago

“great service. got a moto mod battery for £19.99, rrp £59.99. it arrived within a few days and doubled the battery life of my phone.”

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Posted 8 years ago

“Fast delivery and great product at a great price”

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Posted 8 years ago

“Good informative website made ordering easy. Prompt delivery. A very straightforward transaction”

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Posted 8 years ago

“item I was looking for was in stock checkout was easy delivery was rapid could not wish for more”

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Posted 8 years ago

“Mixed experience with Laptops direct. Positives: - Good price - Good choice Negatives: - My order of five items arrived in five separate packages; not very efficient. One of the items arrived a day late and needed a phone call to chase up, despite having paid for delivery on a specific date. - Order was split into multiple invoices despite my requests for this not to be the case though I was able to ring up and get a single invoice emailed to me. - Account portal (used to check order status) was very slow or did not work at all. - Chat support was slow to respond. - Support telephone number not available at times specified on the website (not open until after 9am).”

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Posted 8 years ago

“Excellent service in every way.”

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Posted 8 years ago

“Fast delivery. Great price.”

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Posted 8 years ago

“Great price. Fast delivery. Super laptop”

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Posted 8 years ago

“Beautiful new laptop. It took a while for it to be fetched from warehouse (over 15 mins) but your computers had gone down so I understand.”

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Posted 8 years ago

“Price and delivery”

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Posted 8 years ago

“Got an excellent deal on an entry level server. Can't fault them.”

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Posted 8 years ago

“Good fast service”

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Posted 8 years ago

“Good communication, competitive prices and quick delivery.”

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Posted 8 years ago

“Quick and friendly customer service. Would happily use again.”

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Posted 8 years ago

“good price /delivered on tuesday after a sunday order /phone help good after bank problem and was with an polite english speaker not Mumbai English emails a bit slow but it was black friday weekend delivery company used was also good so recommended”

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Posted 8 years ago

“Good price and service”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,225 reviews