Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,241 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,241 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Email, Telephone

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived promptly and good deal from the company”

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Posted 8 years ago

“Delivery was very prompt thank you and package very well packed. I haven't opened it yet as it is a Christmas present.”

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Posted 8 years ago

“The best speaker bargain on the Internet right now!! Tempted to buy another at this price for an amazing bargain!!”

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Posted 8 years ago

“Placed an order Saturday received Monday morning. Over the moon with the whole process. Would oder from you again. Thanks.”

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Posted 8 years ago

“Delivery within 2 days”

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Posted 8 years ago

“Amazing value for money. I purchased a grade A refurb and the laptop was spotless exactly like new.”

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Posted 8 years ago

“Ok you did well. Desktop able to handle household duties as well as games. The i5 is fast.”

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Posted 8 years ago

“Customer service poor, delivery not when expected, contacted customer services who said it was to be delivered that day - Still waiting!”

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Posted 8 years ago

“HP desktop ordered and delivered all as per the website delivery arrangements. Email communication of order and delivery progress excellent. Will buy from them again.”

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Posted 8 years ago

“Prompt service and everything in working order”

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Posted 8 years ago

“Purchased a Macbook Pro and when received the keyboard and touch board were disconnected / not working. I contacted Apple directly to see if they had any advice for trouble shooting and after running through all with them the issue still remained and they recommended it be sent back. After sending the laptop back and receiving the new one it had the same problem. The customer service for Laptop Directs is very unhelpful and with this issue happening twice it shows the bad quality control in place by Laptops Direct before sending products out!!! Highly reccomend shopping elsewhere and I won't be purchasing again from them!”

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Posted 8 years ago

“Great service as usual from start to finish.”

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Posted 8 years ago

“Excellent quality and prompt friendly service”

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Posted 8 years ago

“This is the second time I've used Laptops Direct. Quick delivery of goods as ordered.”

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Posted 8 years ago

“Easy to deal with, my product arrived quickly and works just fine.”

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Posted 8 years ago

“Bought a laptop. It arrived on time. It was well packaged. It was the one it was supposed to be. Nothing went wrong. That's about it really. Nothing bad to say,everything worked as it should have done.”

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Posted 8 years ago

“They sent what I asked for. The quality of the computer was acceptable. Would have been 5 star but the standard delivery was up to 10 days, so had to pay for faster.”

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Posted 8 years ago

“Laptop sent was as expected. This was a refurbished unit. It was good as described and is operating well so far, only 1 week old.”

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Posted 8 years ago

“You could have made it clear that office wasn't loaded. Would have saved me some time and stress.”

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Posted 8 years ago

“No presents for my children because of sharp practices. This company don't deserve to be in business. Ordered 2 high end PC's with monitors in a bundle, they didn't honour delivery date and I emailed and rang 3 times to ensure delivery would be made, all fine according to their staff. Then I get an email telling me there was a problem (3 days after promised delivery date) telling me there's an issue, their supplier has a problem. Absolute rubbish, I pointed out they were still selling it on their website - at £150/bundle more. My kids are now without main Christmas presents due to this company's sharp practices.”

Helpful Report

Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,241 reviews