Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,263 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“You could have made it clear that office wasn't loaded. Would have saved me some time and stress.”

Helpful Report

Posted 8 years ago

“No presents for my children because of sharp practices. This company don't deserve to be in business. Ordered 2 high end PC's with monitors in a bundle, they didn't honour delivery date and I emailed and rang 3 times to ensure delivery would be made, all fine according to their staff. Then I get an email telling me there was a problem (3 days after promised delivery date) telling me there's an issue, their supplier has a problem. Absolute rubbish, I pointed out they were still selling it on their website - at £150/bundle more. My kids are now without main Christmas presents due to this company's sharp practices.”

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Posted 8 years ago

“great service. got a moto mod battery for £19.99, rrp £59.99. it arrived within a few days and doubled the battery life of my phone.”

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Posted 8 years ago

“Fast delivery and great product at a great price”

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Posted 8 years ago

“Good informative website made ordering easy. Prompt delivery. A very straightforward transaction”

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Posted 8 years ago

“item I was looking for was in stock checkout was easy delivery was rapid could not wish for more”

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Posted 8 years ago

“Mixed experience with Laptops direct. Positives: - Good price - Good choice Negatives: - My order of five items arrived in five separate packages; not very efficient. One of the items arrived a day late and needed a phone call to chase up, despite having paid for delivery on a specific date. - Order was split into multiple invoices despite my requests for this not to be the case though I was able to ring up and get a single invoice emailed to me. - Account portal (used to check order status) was very slow or did not work at all. - Chat support was slow to respond. - Support telephone number not available at times specified on the website (not open until after 9am).”

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Posted 8 years ago

“Excellent service in every way.”

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Posted 8 years ago

“Fast delivery. Great price.”

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Posted 8 years ago

“Great price. Fast delivery. Super laptop”

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Posted 8 years ago

“Beautiful new laptop. It took a while for it to be fetched from warehouse (over 15 mins) but your computers had gone down so I understand.”

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Posted 8 years ago

“Price and delivery”

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Posted 8 years ago

“Got an excellent deal on an entry level server. Can't fault them.”

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Posted 8 years ago

“Good fast service”

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Posted 8 years ago

“Good communication, competitive prices and quick delivery.”

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Posted 8 years ago

“Quick and friendly customer service. Would happily use again.”

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Posted 8 years ago

“good price /delivered on tuesday after a sunday order /phone help good after bank problem and was with an polite english speaker not Mumbai English emails a bit slow but it was black friday weekend delivery company used was also good so recommended”

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Posted 8 years ago

“Good price and service”

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Posted 8 years ago

“The shop assistant was pleasant and dealt with my purchase efficiently”

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Posted 8 years ago

“Laptop Direct were spot on really good service Let down by the delivery company DPD who seem to mess up the delivery They got there in the end”

Helpful Report

Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,263 reviews