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Laptops Direct Reviews

4.3 Rating 2,263 Reviews
84 %
of reviewers recommend Laptops Direct
4.3
Based on 2,263 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone

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Laptops Direct 1 star review on 9th October 2023
Mette
Laptops Direct 5 star review on 27th May 2023
Stef Walcott
Laptops Direct 5 star review on 27th May 2023
Stef Walcott
Laptops Direct 5 star review on 27th May 2023
Stef Walcott
Laptops Direct 5 star review on 24th May 2022
Mal Dee
Laptops Direct 2 star review on 16th April 2022
Kieran
Laptops Direct 5 star review on 31st March 2022
Ali
19
Anonymous
Anonymous  // 01/01/2019
“Brought for a Christmas present sure he's going to love it”
Helpful Report
Posted 8 years ago
“Great choice Online and quick delivery with good packaging. Lap top is super it's a HP i3 4GB. Would definitely use again have bought from them 3 times now”
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Posted 8 years ago
“Pleased with the purchase . Best place to buy from”
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Posted 8 years ago
“Great service..ordered my item at 12.05 am black friday received it saturday 3.oo pm”
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Posted 8 years ago
“Great service with regular updates on the speaker delivery”
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Posted 8 years ago
“Fast service and very well packaged upon arrival.”
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Posted 8 years ago
“Great customer service experience and prompt delivery.”
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Posted 8 years ago
“Very fast and efficient service. So far, so good.”
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Posted 8 years ago
“Fast service”
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Posted 8 years ago
“Checked the spec and review of the item I purchased. Then really fast delivery to where I needed with no issues. Thank you so much!”
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Posted 8 years ago
“Easy payment and delivery options, very nice phone for a competitive price. Will hopefully use laptops direct again.”
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Posted 8 years ago
“The online process was simple and the laptop arrived on the day that I requested. Laptop was well packaged. Not much else to say...I've used before and would use again.”
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Posted 8 years ago
“Ordered a £600 computer during black friday. Day after I ordered the page had been re-written as a worse computer worth £500. I was sent this worse computer despite ordering the more expensive, better version, and was still charged £600. Upon bringing this to the seller's attention I was giving rude customer service, told the mistake was my fault, and offered either £50 off (less than the difference) or told to return it myself for a refund. TL:DR - Ordered a computer, got the wrong computer, got called stupid by customer services. Save yourself the bother”
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Posted 8 years ago
“Recently purchased a new computer case from them. They were able to provide the case at the lowest cost around with reasonable shipping costs. Dispatch and delivery were very fast. They also provide a very wide range of tech and computer related products and will be buying from them again.”
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Posted 8 years ago
“I am disappointed, the delivery should be made the next day, but your employee mistook the address instead of 24/3 typed 243. Therefore, I had to wait for the item ordered until Monday”
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Posted 8 years ago
“Next day delivery - excellent service - great price under £500 Samsung MU6400 49"”
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Posted 8 years ago
“Very fast delivery”
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Posted 8 years ago
“Speedy delivery. Good tracking notifications. Good price.”
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Posted 8 years ago
“Simple straight forward service! Prompt delivery. All good!”
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Posted 8 years ago
“excellent delivery time. They resolved a problem with the computer in a no nonsense fashion to my complete satisfaction”
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Posted 8 years ago
Laptops Direct is rated 4.3 based on 2,263 reviews