Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,225 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“It is a Christmas present so I have not opened it but great value for money”

Helpful Report

Posted 8 years ago

“Ordered 55" tv on 8/11/17,stock wouldnt be in untill 14/11/17.payed xtra for quick delivery.got abit concererned when stock was not showing up when i checked for a update.emessegeds a load of times and was fobbed off.no joy at all.phoned the dublin number yesturday to be told computers were down.that they would ring me back.they did but i was told someone would get back to me b4 3pm.had to ring back myself at 3.30 and was told stock order was in and after checking my order number i was told purchased item would be processed by weds and tv would be dispatched.great i thought.next morning i decided to emessage them and asked for comfirmation that stock was in and being processed.it wasnt showing up on order update. Got emeesage back stating that they knew i had spoken to someone on the phone and hoping i got answers to my query.that the stock would be in on 14/11/17 and another 4 days delivery. STAY AWAY FROM THESE COWBOYS AND THEIR AFFILATED COMOANYS.A DISGRACE.I NIGHTMARE.NEVER EVER BEEN THROUGH AN ORDEAL LIKE IT.STILL WAITING FOR TV.THEY HAVE ACCOUNTS ON ALL SOCIAL MEDIA SITES.ILL BE BUISY”

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Posted 8 years ago

“Excellent service - Arrived on time - Well packed - Machine was in excellent condition - Very pleased - Well done Laptops Direct”

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Posted 8 years ago

“Thank you for the sales support when Mrs A.Marks required a new pc and the help and information she received was first class thank you .”

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Posted 8 years ago

“Very good prices, and great customer service.”

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Posted 8 years ago

“Fast delivery, product in good condition and cheaper than on Amazon or eBay.”

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Posted 8 years ago

“Price was good and delivery did not take too many days and was on-time”

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Posted 8 years ago

“Excellent prices and excellent service.”

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Posted 8 years ago

“New laptop delivered quickly, well wrapped and just what was ordered. I will happily use this company again.”

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Posted 8 years ago

“Laptop delivered quickly, well wrapped and exactly what I ordered. Can't really be better than this can it? I'd definitely consider buying from them again when I need another machine.”

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Posted 8 years ago

“Website very clear and selection good. Prices good. Easy to access store for collection. Efficient pickup once staff available - can be a bit slow on the desk, but staff are friendly and helpful.”

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Posted 8 years ago

“Delivery spot on time. Good laptop. Does exactly what I wanted. All hassle free”

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Posted 8 years ago

“Easy to order and a very quick free and timed delivery”

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Posted 8 years ago

“I was monitoring the price of a laptop computer for 4 weeks prior to black Friday sales. Checked the website, price hasn't changed but red flash in the product description states " save %". Phoned the sales line, to enquire if the reduction would be applied to the price quoted. Sales team not interested, wouldn't pass the call onto customer services, said it was the IT team who updated the website. No reduction would be applied to the laptop and I was informed that laptops would never go in a sale. Sales rep only interested in the sale (I was actually going to buy 2 laptops for Christmas) not in the potential customer. Overall interaction with this company disappointing, will stick to trusted retailers in future.”

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Posted 8 years ago

“Good quality refurbished laptop at an acceptable price”

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Posted 8 years ago

“I have been ordering items from the web for over 15 years and with laptops direct I have never seen customer service as bad as this. My product was supposed to come with a free AAA game promoting but I did not recieve anything. I had to really press their customer service after being frequently ignored.”

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Posted 8 years ago

“First class service. Easy to navigate Web page which resulted in finding the tablet I was looking for.many thanks”

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Posted 8 years ago

“I was happy with the great price and speedy free delivery.”

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Posted 8 years ago

“Excellent service and quick delivery. Product seems good but its an xmas prezzie so not been used yet!”

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Posted 8 years ago

“Very pleased with my new laptop. Great next day delivery service with 1hr delivery slot confirmed well in advance. Happy chappy!”

Helpful Report

Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,225 reviews