Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,160 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Laptops Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick service and used a reliable courier.”

Helpful Report

Posted 4 years ago

“Laptop dispatched on time. All good.”

Helpful Report

Posted 4 years ago

“My Keyboard was delivered next day pre 1pm as promised it's pretty awesome too”

Helpful Report

Posted 4 years ago

“Fast, friendly and efficient service.”

Helpful Report

Posted 4 years ago

“Really pleased ordered early evening and got it the very next day, very good laptop and at a very reasonable price. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Orders quite late in the evening and the laptop still arrived next day. Great laptop and a very good price.”

Helpful Report

Posted 4 years ago

“Easy to navigate website, great price with 365 included and speedy delivery the next day. Exactly what we needed.”

Helpful Report

Posted 4 years ago

“Quick next day delivery.”

Helpful Report

Posted 4 years ago

“After a long time deciding for a replacement laptop I chose an Erazer and also chose the setup option. It was delivered on the date advised and so far I am very happy with my purchase. The price was very competitive and I was kept up to date with the progress of the order. The delivery did take a while longer as I ordered over the Christmas holiday.”

Helpful Report

Posted 4 years ago

“Excellent monitor for an excellent price.”

Helpful Report

Posted 4 years ago

“Great price, great laptop”

Helpful Report

Posted 4 years ago

“Excellent service 😊 great laptop, arrived very quickly, would definitely recommend to others and would use this company again.”

Helpful Report

Posted 4 years ago

“Less than 24hrs and the Laptop had arrived. Excellent communication and good prices. Would recommend to anyone requiring a new laptop.”

Helpful Report

Posted 4 years ago

“Really speedy dispatch - way earlier than predicted - just a pity the delivery driver decided to leave it at another flat in our block rather than walking up the steps to the main door. Had to rearrange for the next day, and got an apology.”

Helpful Report

Posted 4 years ago

“Headset - Low quality, arrived broken due to poor packaging- had to fix”

Helpful Report

Posted 4 years ago

“Cheapest I could find by £50, quick delivery, would not hesitate to use again.”

Helpful Report

Posted 4 years ago

“PC monitor delivered on time and I was kept informed throughout. Happy with the monitor. Difficult to know what benefit I received by paying £20 up front for the monitor to come set up and to be checked etc. Anyway I am happy with the product and service received.”

Helpful Report

Posted 4 years ago

“Fantastic quick service and great website”

Helpful Report

Posted 4 years ago

“Very quick and efficient service , kept you well informed on delivery status”

Helpful Report

Posted 4 years ago

“Great service - very quick and efficient”

Helpful Report

Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,160 reviews