Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,262 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Laptops Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Samsung Galaxy Xcover Pro was very competitively priced and quick delivery. Would certainly buy from Laptops Direct again.”

Helpful Report

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

“Spot on service as usual”

Helpful Report

Posted 5 years ago

“The product came packaged well no damage, only problem was that the site for tracking was not updated it was lucky at home at all day”

Helpful Report

Posted 5 years ago

“Great laptop exactly as described and arrived next day - a day earlier than the email said”

Helpful Report

Posted 5 years ago

“Extremely good. Extremely punctual and the delivery marvellous. Well done’”

Helpful Report

Posted 5 years ago

“My fifth purchase with Laptops direct! Great prices. Quick delivery AND even customer services works when things don't. Fully recommended.”

Helpful Report

Posted 5 years ago

“Arrived really quickly and it is perfect for what I need”

Helpful Report

Posted 5 years ago

“Excellent service. The laptop was delivered next day, and every step of the way, I was informed of the progress. And I love my laptop!”

Helpful Report

Posted 5 years ago

“Abecedarians, Bamboozling, Misrepresenting, Third Class customer accommodation, time wasters, don't keep a record of customer I followed their injunctive authorization for returns made me call Samsung to get code then they commenced acting doggy failed to accumulate return item as exhorted then piteously send me a message saying your case is closed history Companies in third world country are doing better”

Helpful Report

Posted 5 years ago

“Ordered late in the afternoon, arrived the following day, couldn’t ask for any better.”

Helpful Report

Posted 5 years ago

“I received an excellent product (Lenovo Tab M8) for a very competitive price and it was delivered super speedily. Help was on hand to help make a choice. Good all round, would highly recommend.”

Helpful Report

Posted 5 years ago

“An excellent service throughout. Great price and fast delivery. Thank you.”

Helpful Report

Posted 5 years ago

“Order process was quick and easy. The item was delivered quicker than anticipated which is great. The product itself is as described and works great. I'd definitely use again since it's cheaper than competitors and ships much more quickly.”

Helpful Report

Posted 5 years ago

“Great price, fast delivery and superb value product.”

Helpful Report

Posted 5 years ago

“Easy to order on their site, items arrive on time and was boxed well. All the items listed was in the boxes. The quality of the items was well worth the money paid. I am very pleased with every aspect of my order & would highly recommend them.”

Helpful Report

Posted 5 years ago

“Good communication polite efficient v happy”

Helpful Report

Posted 5 years ago

“Ordered Sunday evening. Arrived Monday morning. Amazing.”

Helpful Report

Posted 5 years ago

“Great range of laptops. Found what I wanted. Delivery was on time and the laptop was exactly as described.”

Helpful Report

Posted 5 years ago

“YOU BUY & PAY - NOTHING IS DELIVERED FOR MONTHS YOU BUY YOU PAY - NOTHING IS DELIVERED FOR MONTHS. - I have purchased a laptop for a Ł1000 from this company on 1 January. I was promised a 3-4 day delivery time. The delivery date came and went. The delivery date was changed and changed again and again and again, a total of four times!!! When I started to complain one month later, they promised another computer with similar but much less specs for the same money. I refused and selected a very similar item. Again I was promised a delivery time, but this time I was told that I have to wait a full month, so I waited. On the date of the delivery, they emailed me again, the 5th time, that the item will not be delivered. Yet again, they offered much worse computers for the same money. This company is a morally totally compromised con artist gang. They are literally selling goods that they do not have, they do not have any prospects to get in stock. Once you are disappointed with the delivery issues, they offer you worse quality goods / computers for the same money. I guess that is how they are selling their less sellable products. - They take your money - they make you wait weeks or months - and once you are fed-up enough, they either offer a refund or you must accept a worse item. Save your money, your time and sanity and go somewhere else. With this mentality, this company should be out of business and it would be better for all of us.”

Helpful Report

Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,262 reviews