Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,171 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,171 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Excellent monitor for an excellent price.”

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Posted 4 years ago

“Great price, great laptop”

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Posted 4 years ago

“Excellent service 😊 great laptop, arrived very quickly, would definitely recommend to others and would use this company again.”

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Posted 4 years ago

“Less than 24hrs and the Laptop had arrived. Excellent communication and good prices. Would recommend to anyone requiring a new laptop.”

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Posted 4 years ago

“Really speedy dispatch - way earlier than predicted - just a pity the delivery driver decided to leave it at another flat in our block rather than walking up the steps to the main door. Had to rearrange for the next day, and got an apology.”

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Posted 4 years ago

“Headset - Low quality, arrived broken due to poor packaging- had to fix”

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Posted 4 years ago

“Cheapest I could find by £50, quick delivery, would not hesitate to use again.”

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Posted 4 years ago

“PC monitor delivered on time and I was kept informed throughout. Happy with the monitor. Difficult to know what benefit I received by paying £20 up front for the monitor to come set up and to be checked etc. Anyway I am happy with the product and service received.”

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Posted 4 years ago

“Fantastic quick service and great website”

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Posted 4 years ago

“Very quick and efficient service , kept you well informed on delivery status”

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Posted 4 years ago

“Great service - very quick and efficient”

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Posted 4 years ago

“Nothing to fault, great service.”

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Posted 4 years ago

“Top Company product in stock and arrived on time during the brexit transition period to ireland from GB”

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Posted 4 years ago

“Good choice, efficient ordering and very quick delivery. Can't fault it.”

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Posted 4 years ago

“Really fast delivery, well packaged and a great laptop.”

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Posted 4 years ago

“Pleased with product and delivery 🚚 🙏.”

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Posted 4 years ago

“Brilliant! Ordered at 8.30pm and it was with me at 1 o'clock the next afternoon amazingly quick service will be using again”

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Posted 4 years ago

“Quick and easy to order and delivered in 2 days and my grandchild lves the gaming screen”

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Posted 4 years ago

“Laptop arrived next day as promised. Really good price and very happy with my purchase.”

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Posted 4 years ago

“Ordered a laptop in the evening, delivery about 13hrs later. Well packaged and affordable.”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,171 reviews