Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,171 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,171 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price. Prompt delivery. Personal follow up by the company.”

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Posted 4 years ago

“Great website, great service, great prices, great products.”

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Posted 4 years ago

“Both orders over the last 2 months, very easy process, very quick delivery and all safely received. Thank you.”

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Posted 4 years ago

“great price and quick delivery”

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Posted 4 years ago

“Easy to order and highly efficient and rapid delivery!”

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Posted 4 years ago

“Delighted with printer, it was a good price, arrived sooner than expected, was well packaged and relatively straightforward to set up.”

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Posted 4 years ago

“Very prompt delivery, device exactly as described.”

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Posted 4 years ago

“best prices with free delivery .”

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Posted 4 years ago

“Easy to order and delivered well before estimated date”

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Posted 4 years ago

“Fast dispatch, plenty of reasonably priced delivery options. What’s not to like?”

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Posted 4 years ago

“This is the second time in the past few months I have placed an order for an electriQ-branded monitor from Laptops Direct. On both occasions, the monitors were delivered very quickly (within two business days) and have proven to be of excellent quality. I would not hesitate to recommend Laptops Direct to friends or colleagues”

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Posted 4 years ago

“Website easy to use monitor is a great price nice size delivery was quick”

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Posted 4 years ago

“Great price great service”

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Posted 4 years ago

“They did what it says on the tin... a good product at a good price delivered in good order, on the date stated, within the one hour delivery window indicated by DPD, who also deserve a special mention as well.”

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Posted 4 years ago

“Ordered a laptop on Sunday evening; paid for next day delivery and it was delivered the following morning.”

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Posted 4 years ago

“Great price, excellent communication and service. Very quick delivery. Thanks very much 😀”

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Posted 4 years ago

“Product delivered on time. Worked out of the box. I was a bit concerned about the spec, and size of screen but, apart from being slow downloading the inevitable initial set of updates it's been an ideal size for my 7-year old son to work on for remote school and has survived his ministrations so far.”

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Posted 4 years ago

“Great service. Love both new laptops. Reviewed on trust pilot 😁👍”

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Posted 4 years ago

“Fast delivery and best price thankyou”

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Posted 4 years ago

“efficient calm service”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,171 reviews