Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,171 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,171 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth and efficient. I chose one day delivery and they did it although it was 2nd of Jan. thanks again”

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Posted 4 years ago

“This is the second time I have used this company and am very impressed with product range, availability, pricing and delivery. Will be using them again and can recommend them.”

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Posted 4 years ago

“Arrived on time and as described. No issues thus far, would use again”

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Posted 4 years ago

“Excellent product delivered extremely quickly. Couldn't have asked for better!”

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Posted 4 years ago

“There was a slight inconvenience when my original ordered suddenly got delayed. But customer service helped me swiftly and professionaly even though it were busy times.”

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Posted 4 years ago

“My printer arrived quickly and in perfect condition. Works well, no complaints.”

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Posted 4 years ago

“Arrived quickly and on time. A+”

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Posted 4 years ago

“Easy transaction, great price. Straight forward click and collect”

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Posted 4 years ago

“Prompt delivery ,extremely easy to use and no communications issues.”

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Posted 4 years ago

“All good on time happy days great monitor tracked and updated all the way.”

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Posted 4 years ago

“Good price, well packaged, it works, I'm happy .”

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Posted 4 years ago

“Excellent service, would definitely use again, A1”

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Posted 4 years ago

“Quick delivery and the screen is great.”

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Posted 4 years ago

“Great service, great value and excellent delivery time.”

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Posted 4 years ago

“after order I received a note telling me the warehouse had an issue with despatching on time, (11pm) but the item was delivered at 0830 the next day before i had time to call to dee what the issue was. I would have given 5 stars if I had not gone to bed worrying about the order.”

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Posted 4 years ago

“Very satisfied with their service and the interactions I had with their staff”

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Posted 4 years ago

“Laptops Direct have great customer service and sorted a next day delivery for us with no fuss. We got a competitive price, advice on the livechat and we’ll definitely be using them for future purchases.”

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Posted 4 years ago

“Very prompt delivery, laptop received exactly as promised, in full working order.”

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Posted 4 years ago

“I was very pleased with your service I dont know why it has come up on the screen that I was not. I would not hesitate to use your service again. Thank You”

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Posted 4 years ago

“All round excellence! Great price and clear product details, and then very impressive delivery service - as good as Amazon 😁 I ordered late afternoon and booked next day delivery - it arrived before lunch the next day.”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,171 reviews