Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and excellent customer service, kept informed of delivery, arrived next day. Would use again.”

Helpful Report

Posted 5 years ago

“The website was very easy to use and excellent. Got my laptop next day as promised. Price was £100 cheaper than PC World. Absolutely delighted.”

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Posted 5 years ago

“Good all round service. Well priced products and delivered within the expected time frame.”

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Posted 5 years ago

“Best price, options for next day delivery. All good.”

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Posted 5 years ago

“Laptop direct have had my laptop since November on the laptop second repair. Laptop direct have had my laptop which was not fit for purpose longer than me. They do not respond to you anywhich way. Laptop direct I want to know what is happening with my laptop?”

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Posted 5 years ago

“Smooth and efficient. I chose one day delivery and they did it although it was 2nd of Jan. thanks again”

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Posted 5 years ago

“This is the second time I have used this company and am very impressed with product range, availability, pricing and delivery. Will be using them again and can recommend them.”

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Posted 5 years ago

“Arrived on time and as described. No issues thus far, would use again”

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Posted 5 years ago

“Excellent product delivered extremely quickly. Couldn't have asked for better!”

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Posted 5 years ago

“There was a slight inconvenience when my original ordered suddenly got delayed. But customer service helped me swiftly and professionaly even though it were busy times.”

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Posted 5 years ago

“My printer arrived quickly and in perfect condition. Works well, no complaints.”

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Posted 5 years ago

“Arrived quickly and on time. A+”

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Posted 5 years ago

“Easy transaction, great price. Straight forward click and collect”

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Posted 5 years ago

“Prompt delivery ,extremely easy to use and no communications issues.”

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Posted 5 years ago

“All good on time happy days great monitor tracked and updated all the way.”

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Posted 5 years ago

“Good price, well packaged, it works, I'm happy .”

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Posted 5 years ago

“Excellent service, would definitely use again, A1”

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Posted 5 years ago

“Quick delivery and the screen is great.”

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Posted 5 years ago

“Great service, great value and excellent delivery time.”

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Posted 5 years ago

“after order I received a note telling me the warehouse had an issue with despatching on time, (11pm) but the item was delivered at 0830 the next day before i had time to call to dee what the issue was. I would have given 5 stars if I had not gone to bed worrying about the order.”

Helpful Report

Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews