Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,172 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“35" monitor delivered as promised next working day after Christmas and on time. Good price and enjoying my monitor now.”

Helpful Report

Posted 4 years ago

“A hassle free purchase. We paid for a fast delivery and received it 3 days after placing the order and you know what? We were happy with that...after all there is a world pandemic in action at the moment, so that’s good in my opinion. So thank you to everyone at laptops direct who dealt with our order and to DPD Ireland who delivered it from England to Derry City, Northern Ireland with a smile. Well done to all.”

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Posted 4 years ago

“very good and very fast service.. many thanks”

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Posted 4 years ago

“Monitor arrived very quickly. Quality exceeded my expectations for such a cheap monitor (4k for under GBP200!)”

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Posted 4 years ago

“Delivery was fast and the goods as described. Very pleased with my purchase both on price and quality.”

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Posted 4 years ago

“Price and delivery were excellent. The new battery saved me from having to throw the laptop away as the same battery from other sources was priced above the value of the laptop.”

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Posted 4 years ago

“Even though lockdown and Christmas break laptop arrived on time and so far very happy with purchase”

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Posted 4 years ago

“Good value - prompt service - textbook transaction - another satisfied customer”

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Posted 4 years ago

“Absoutley speedy delivery my son really made up with his christmas present”

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Posted 4 years ago

“Fast delivery, great laptop”

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Posted 4 years ago

“The mobile was not as described (A1) in fact it was in worse condition than the one it was supposed to replace. Hence it was returned.”

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Posted 4 years ago

“Easy to deal with ,very fast delivery, would recommend them.”

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Posted 4 years ago

“All came on time I was even able to amend delivery date very easy. Would highly recommend product as described and cheaper than competition.”

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Posted 4 years ago

“Next day delivery was offered and paid for. The item was not delivered the next day. A refund for the postage was recieved but its not the point. This service shouldn't be offered if it can't be achieved.”

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Posted 4 years ago

“I received the laptop on the correct date and laptop was delivered in immaculate condition. Happy customer.”

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Posted 4 years ago

“Very efficient and speedy service”

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Posted 4 years ago

“Absolutely brillant company very quick delivery kept me informed on everything my order was doing and where it was going 100% will use this website again”

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Posted 4 years ago

“Fantastic service and good value for money”

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Posted 4 years ago

“Very impressed especially by rapid delivery”

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Posted 4 years ago

“Price was amazing, delivery was next day, as promised, Christmas Eve!! Not the first time I have ordered from Laptops Direct and it won't be the last!!”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,172 reviews