Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,170 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Large selection, rapid delivery, packaging good, competitive price.”

Helpful Report

Posted 4 years ago

“My printer arrived on time in good condition. I would ude Laptops Direct again.”

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Posted 4 years ago

“Speedy delivery and a very good price. I have used laptops direct before and will continue to do so.”

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Posted 4 years ago

“Fast service and very pleased with note Pad.”

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Posted 4 years ago

“Thank you for the quick delivery. Printer is as described. i have always purchased HP products so this is a first. i purchased it mainly because it did not use cartridges and i print loads of B&W documents. Printer does make a slight noise when printing, nothing terrible, i had a printer lead as one was not included which fits perfect. The print is not as dark as i had expected, am testing it out for now see how many prints per ink bottle as stated 5/6000. It's lightweight and easy to install. i would recommend to other.”

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Posted 4 years ago

“Super-quick delivery and (although it has not been opened yet as it's a present) it looks spot on. Friendly communication and an overall great experience.”

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Posted 4 years ago

“Delivery was 48 hours and product as described. All round very impressive service”

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Posted 4 years ago

“Great product super fast delivery will buy from them again.”

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Posted 4 years ago

“Very happy with my large monitor. Exactly as described. Best value I could find. And very quick service - thank you :-)”

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Posted 4 years ago

“The laptop arrived on time ,it was as the advert showed”

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Posted 4 years ago

“Great choice of products at excellent prices. Brilliant delivery, well ahead of the predicted time. Top class service in all aspects. Will definitely use again. Thank you.”

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Posted 4 years ago

“Lenovo ideapad 3 perfect for our needs just the basics great looking great price quick delivery very happy will definitely use again”

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Posted 4 years ago

“Great service and also telephone assistance with payment for a sizeable order. Everything very smooth and they use a really reliable courier too. Definitely my first port of call for future purchases.”

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Posted 4 years ago

“I love that the item I purchased was very cheap compared to other sites and the delivery was very fast, amazing website I love it!”

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Posted 4 years ago

“No complaints, ordered a laptop, received within 24 hours al as it should be.”

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Posted 4 years ago

“Best price for the phone and brilliant service. Ordered 9pm Sunday night and it was delivered by tracked delivery 1.15pm the next day. Thoroughly recommended.”

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Posted 4 years ago

“Excellent service. Ordered on Sunday evening around 8.30pm and with us by 11am Monday.”

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Posted 4 years ago

“First class service will buy from them in the future”

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Posted 4 years ago

“Can't fault them at all, ordered printer on Sunday and arrived before 1pm on the Monday as requested.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,170 reviews