Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,223 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Good choice of product at a reasonable price. Prompt delivery. Good customer service on a minor issue.”

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Posted 5 years ago

“It was a fast and easy transaction. The ASUs laptop that was purchased was as described and arrived on time.”

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Posted 5 years ago

“Easy to order, fast delivery, appropriately sized packaging, happy customer. It was a smartphone, I appreciate that there may be stock or distrubition problems with some other items.”

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Posted 5 years ago

“Very good, personable service. Very speedy, well packaged delivery.”

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Posted 5 years ago

“Delivered when it said it would be. Given an hour slot so didn't have to wait around all day. Laptop just what I wanted and great price”

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Posted 5 years ago

“Faultless service. There is nothing else to say. Highly recommended. A++”

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Posted 5 years ago

“Delivered sooner than expected, laptop exactly what I was looking for and very reasonably priced.”

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Posted 5 years ago

“Hmm, received a Review Request 7 days after ordering (on next day delivery btw), fair enough; except that the item still hasn't arrived! Laptops Direct should really not send out review requests until customers have received their order, cannot possibly be a positive review otherwise.”

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Posted 5 years ago

“Excellent service. Superb product at a brilliant price. Exceptional fast efficient delivery. Would thoroughly recommend for product choice, price and delivery.”

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Posted 5 years ago

“Next day delivery. Kept informed on progress of order. Product was exactly what I was looking for. Overall, happy experience with Laptops Direct. Recommended to anyone looking for new tech.”

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Posted 5 years ago

“Have used this company several times. Pricing is competitive & delivery swift & reliable (you pay for what you get!) Customer service is excellent & on the occasions when return or warranty issue has been required they have been extremely efficient. Would definitely recommend.”

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Posted 5 years ago

“Customer service, price and delivery was fantastic.No issues at all.I would highly recommend”

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Posted 5 years ago

“best price for tablet let down a bit for cost of postage for a £250.00 item sales person knowledge and help excellent have used this company before and would use again”

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Posted 5 years ago

“Large selection, rapid delivery, packaging good, competitive price.”

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Posted 5 years ago

“My printer arrived on time in good condition. I would ude Laptops Direct again.”

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Posted 5 years ago

“Speedy delivery and a very good price. I have used laptops direct before and will continue to do so.”

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Posted 5 years ago

“Fast service and very pleased with note Pad.”

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Posted 5 years ago

“Thank you for the quick delivery. Printer is as described. i have always purchased HP products so this is a first. i purchased it mainly because it did not use cartridges and i print loads of B&W documents. Printer does make a slight noise when printing, nothing terrible, i had a printer lead as one was not included which fits perfect. The print is not as dark as i had expected, am testing it out for now see how many prints per ink bottle as stated 5/6000. It's lightweight and easy to install. i would recommend to other.”

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Posted 5 years ago

“Super-quick delivery and (although it has not been opened yet as it's a present) it looks spot on. Friendly communication and an overall great experience.”

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Posted 5 years ago

“Delivery was 48 hours and product as described. All round very impressive service”

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Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,223 reviews