Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 4,888 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,888 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 2 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 months ago

“Very Good thanks”

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Posted 2 months ago

That's great to hear, thanks for the review!

Posted 2 months ago

“great company, best support and safety for the driver”

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Posted 2 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 months ago

“Very good”

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Posted 2 months ago

Thanks for leaving us a review!

Posted 2 months ago

“Only just started with this insurance company but the price is amazing”

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Posted 2 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 months ago

“Good company never had any issues, call staff are always friendly. Only issue is when i call up any form of staff for a quote or renewal im unable to select a number (i.e "press 1") to talk to someone i usually have to call once, out the phone down and then call again for the feature to work. But besides that 10/10”

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Posted 2 months ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 2 months ago

“Very good”

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Posted 2 months ago

That's great to hear, thanks for the review!

Posted 2 months ago

“The Renewal price was excellent but an additional £70 admin charge when other companies charge £20 is nothing more than robbery!!”

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Posted 2 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 months ago

“Friendly service great insurance”

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Posted 2 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 months ago

“GOOD SERVICE”

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Posted 2 months ago

That's great to hear, thanks for the review!

Posted 2 months ago

“Best insurance for bikers, good price and service”

Lexham Insurance 5 star review on 11th March 2025

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Posted 2 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 months ago

“very kind people to speak to and a very good company”

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Posted 2 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 months ago

“Well because of me not being able to prove my address as I lived on a caravan park I had my insurance cancelled and Lexham where one off the only insurance people who would sent off my stuff and got insured for a reasonable price”

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Posted 2 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 months ago

“After seeing reviews of lexham insurance , I thought I would use their services to insure my motorcycle. So I went online and filled in their form with ease and in a matter of around 20 mins I was fully insured . What a breath of fresh air , so easy to do and easy to navigate . I would recommend Lexham Insurance to anyone who is looking to insure their motorcycle or scooter as there rates are extremely competitive .”

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Posted 2 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 months ago

“Very bad.and expensive”

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Posted 2 months ago

“Easy to follow and set up insurance for my bike”

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Posted 2 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 months ago

“It took a while to get on the phone with someone. The lady who helped me was probably quite new. I have to say she didn't put much effort into speaking in an understanding way. I asked many times if she could pronounce words more clearly as it sounded like she was covering her mouth all the time and very important things she was saying was quite hard to understand and sounded somewhat fed up. Maybe the Saturday shift is more boring I get it...”

Helpful Report

Posted 2 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 2 months ago

“Could not belive how simple it was get insured from quote to complete satisfaction in under 20 mins”

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Posted 2 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 months ago

“Excellent work”

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Posted 2 months ago

Thanks for leaving us a review!

Posted 2 months ago

“Amazing very helpfully”

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Posted 2 months ago

Thanks for leaving us such a great review!

Posted 2 months ago

Lexham Insurance is rated 4.3 based on 4,888 reviews