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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Emma Heffernan
Verified Buyer
“The service I recieved was very helpful and effeicent. They made the renewal very easy to complete and did not bombared me with unnecessary information. They also made me aware of a policy which I did not have and that I subsequently took out and am very happy with. Finally, I found the person who I spoke to very cheerful and friendly aswell as easy to talk to.”
Helpful Report
Posted 10 years ago
Jordan Mcloughlin
Verified Buyer
“First impressions are good. Seem to provide a good service as this is my first insurance company to deal with. Overall very good.”
Helpful Report
Posted 10 years ago
Kev. Gregory
Verified Buyer
“Peugeot UK had to get in touch with you as at first you did not have my bike listed but you came back to me with an acceptable quote. The service was very good and your operator very polite and helpful.”
Helpful Report
Posted 10 years ago
Chris Weigold
Verified Buyer
“So simple! I came across Lexham through one of the price comparison sites. Whilst other sites showed lower prices, when you clicked on the link to buy, the prices inexplicably changed to a higher rate. Not so, with Lexham. The whole process was clear and consistent and within minutes I was insured. There is so much that others could learn from Lexham's approach which was spot on.”
Helpful Report
Posted 10 years ago
Zak Herbert Young
Verified Buyer
“was quick and easy online with easy to understand questions, also when i did need to speak to someone they were very friendly and helpful”
Helpful Report
Posted 10 years ago
Nicholas Pearce
Verified Buyer
“Polite, clear customer service, competitive quote and efficient service. Would not hesitate to recomend them to others. Thank you”
Helpful Report
Posted 10 years ago
Amir Hossein Shirafkan
Verified Buyer
“good, never had to deal with them other than getting my bank card out to pay for another year. I Wished I got some loyalty discount specific to me, all the staff behind the telephone are useless at this.”
Helpful Report
Posted 10 years ago
Joseph Hoadley
Verified Buyer
“Fast. Honest. Helpful. No hidden costs. Easy to get into contact with. Fast turnaround on paperwork/correspondance. A pleasure to deal with instead of a chore. 10/10”
Helpful Report
Posted 10 years ago
Andrew Luckie
Verified Buyer
“The people I spoke with on the phone were very helpful, clear and made it easy for me to complete the process. This is what you want when you are going through purchasing insurance. They provided me with the best quote and I got some free bits too, which is standard with all of your bike insurance but it's good nonetheless. Excellent”
Helpful Report
Posted 10 years ago
Richard Marshall
Verified Buyer
“could not find bike I wanted to insure, did not email policy as promised, email to bike company not me”
Helpful Report
Posted 10 years ago
Sheila Catlin
Unverified Reviewer
“After writing a scathing report on a problem that I felt I had not been dealt with reasonably, I apologise publicly for losing my patience, the wonderful Tracy, pulled all the stops out to rectify the problem, well done Tracy, dealt with it in a prompt and professional manner, thanksX”
Helpful Report
Posted 10 years ago
Terence Kelly
Verified Buyer
“Excellent helpful knowledgeable staff a pleasure to deal with”
Helpful Report
Posted 10 years ago
Richard Fourie
Verified Buyer
“Very good service! I would highly recommend Lexham Insurance (Scooters & Bikes online I believe). I'm a new motorcycle rider (aged 21) and they seem to accommodate young riders well - the premium was far less (half as much) compared to quotes from other companies!! Also as a broker they are very accommodating when it comes to aftermarket modifications to your bike!”
Helpful Report
Posted 10 years ago
James Douglass
Verified Buyer
“The lady Sam who I dealt with was amazing ,friendly ,polite ,helpful . On two other occasion I had to ring both ladies were equally as good. Excellent customer service very pleased.”
Helpful Report
Posted 10 years ago
James Davies-Brewin
Verified Buyer
“Excellent services for the Renewals Team and competative prices”
Helpful Report
Posted 10 years ago
Moritz
Verified Buyer
“Had my motorbike stolen from outside my house on a Sunday afternoon. Lexham dealt with everything very swiftly and professionally and had me on a brand new bike just 5 days later! Absolutely amazing given the horror stories you hear from other people about trying to deal with insurance companies. Would recommend them to anyone and will definitely remain a loyal customer. Thank you Lexham!”
Helpful Report
Posted 10 years ago
Michael Mclaughlin
Verified Buyer
“Everyone I spoke to was more than helpful.Explaining everything and answering any queries I had.”
Helpful Report
Posted 10 years ago
Carol Donovan
Verified Buyer
“They rang me, but I was unable to talk because I was at work, so they called be me back later. Very good service :-)”
Helpful Report
Posted 10 years ago
Alara Pyper
Verified Buyer
“Love knowing that I'm covered and safe. Feels better that it makes me feel safer on the road”
Helpful Report
Posted 10 years ago
Daniel Harbuz
Verified Buyer
“Certainly the cheapest by far for my situation, even with adding on the extras.”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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