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Lexham Insurance Reviews

4.3 Rating 5,098 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,098 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Aaren
Verified Buyer
“Not really sure what to think. Online quote 514 ends up 720. Ah well gotta have it”
Helpful Report
Posted 11 years ago
David
Verified Buyer
“Only my second year with Lexham. However their service so far has been good. The documentation has arrived promtly and is well laid out. I have not made any claims, so cannot comment on the service in this respect.”
Helpful Report
Posted 11 years ago
Christopher
Verified Buyer
“Helpful on the phone, knew the product he was selling & was able to answer my questions! Would recommend to friends and family.”
Helpful Report
Posted 11 years ago
Darren
Verified Buyer
“Hello Service was good.i have one criticism,that is that on the phone the lady had to go through the policy before I paid,although this is thorough you could not take in all the information .The reason for this being,she had to read it out so fast. May I suggest that when you complete online,that once you get forwarded to the site that all this information is there for you to read at your own pace .”
Helpful Report
Posted 11 years ago
Mervyn
Verified Buyer
“Helpful and very efficient. Renewed over phone paperwork received next day.”
Helpful Report
Posted 11 years ago
George
Verified Buyer
“I think that the insurance that I am getting is pretty good, but I have to say who ever I spoke to on the phone the other day was ludicrously rude.”
Helpful Report
Posted 11 years ago
Lucy
Verified Buyer
“The web site is the worst I have ever used! It was so user unfriendly and I almost gave up and went else where. One on pages it would show errors which allowed you to correct. The next page would show no errors and not allow you to move to the next page. When it did eventually allows us to leave the page it would erase all the details we had just entered. This happened at least 3 times! I had to call the next day to give my email address and check the details I entered were correct as it kept deleting my details. I didn't get the documents emailed to me that evening, which is why I had to call. I did report this to the person that answered the phone but don't think he was very interested”
Helpful Report
Posted 11 years ago
Niall
Verified Buyer
“They were very helpful We spoke over the telephone and my quotation was adjusted quickly and competitively.”
Helpful Report
Posted 11 years ago
Niall
Verified Buyer
“They were very helpful We spoke over the telephone and my quotation was adjusted quickly and competitively.”
Helpful Report
Posted 11 years ago
David
Verified Buyer
“Helpful and timely advise, able to do most of the activities by email.”
Helpful Report
Posted 11 years ago
Anthony
Verified Buyer
“Dealt with my enquiry promptly and gave me a very good quote Will be happy to use them again”
Helpful Report
Posted 11 years ago
Ian
Verified Buyer
“Quick and easy over the phone after getting quote on comparison site. Insurance docs by e-mail in 30 mins.”
Helpful Report
Posted 11 years ago
Robert
Verified Buyer
“Excellent price and easy to follow website but policy needs to be checked carefully as some entires put online don't automatically appear on the policy schedule.”
Helpful Report
Posted 11 years ago
Joe
Verified Buyer
“Excellent friendly service with competitive rates”
Helpful Report
Posted 11 years ago
Rhys
Verified Buyer
“Great communications, easy to deal with, a nice friendly "face " on the phone...:-) The best price as well....”
Helpful Report
Posted 11 years ago
Lucas
Verified Buyer
“Excellent service The lady l spoke to on the phone was very informative and efficient”
Helpful Report
Posted 11 years ago
Nathan
Verified Buyer
“quick response very easy to use site”
Helpful Report
Posted 11 years ago
Simon
Verified Buyer
“Excellent customer service on renewal of my policy. Great company for a classic scooter.”
Helpful Report
Posted 11 years ago
Shane
Verified Buyer
“The telephone service , though a trifle exhaustive in the detail, was warmly and reassuringly delivered. It was also impressive that the girl who answered the phone initially intended to connect me with someone whose task was to handle my renewal, and when no one answered the phone, she did it hereself, rather than pass me on.”
Helpful Report
Posted 11 years ago
Mark
Verified Buyer
“I found the staff very helpful and friendly they sorted out everything I wanted. Pity the IT they were using wasn't as good as the staff, but that's out of the control of the frontline staff. Overall very good service”
Helpful Report
Posted 11 years ago
Lexham Insurance is rated 4.3 based on 5,098 reviews
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