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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Kyle Wright
Verified Buyer
“Great coustmer service, great deal, great company, thank you lexhem.”
Helpful Report
Posted 10 years ago
Matthew Lamb
Verified Buyer
“Lexham were very helpful helping get my insurance sorted out. It only took a few minutes and it was done. A great job, thanks.”
Helpful Report
Posted 10 years ago
Nicholas Green
Verified Buyer
“Sorted out my moped insurance on the website with no problems. That evening got a call from Louise who explained all the details very clearly and helped us to cut the cost down considerably. Thank you Louise and would recommend your insurance company to anybody.”
Helpful Report
Posted 10 years ago
Gustav Pedersen
Verified Buyer
“Everybody has been nice. Got things on time. Only bad thing is all the information, that for some reason must be given, and I find it hard to understand it all, it is a kind of "THEN WE HAVE SAID IT" even nobody understand. Hope the good things will contiue.”
Helpful Report
Posted 10 years ago
Chris RH Hill
Verified Buyer
“You would have got very good but............... ............this policy is for my son to go with a motorcycle he is getting as a present. I specifically asked that the documentation, which I need to get the new vehicle taxed, was sent to my email address and not posted to him as named policyholder. Despite this I have not received the documents by email but by post addressed to him. Fortunately he hadn't noticed the letter among the pile of other stuff for me so I was able to intercept. This could have spoiled a surprise in which case you would have got a "very poor". This cannot be that unusual a request.”
Helpful Report
Posted 10 years ago
Gary Lee
Verified Buyer
“Passed my A1 test a few months ago and just renewed my insurance (hoping it would come down) only to be told that as i can only ride a 125cc i do not get a discount? (waste of £600 that was?). I also asked about why i did not get a years no claims discount and was told that they do not do this on a classic policy? Nothing mentioned about this beforehand so i will look around a bit more next year to see if there is a better policy..... :/”
Helpful Report
Posted 10 years ago
Luke Driscoll
Verified Buyer
“Extremely impressed .... fast friendly and efficient service. I received a telephone call confirming details after completing the online application which was dealt with professionally and then my policy documents arrived within 3 working days. Obviously not had to claim so can't comment on that side of the business but from a new policy perspective I couldn't have asked for anything more.”
Helpful Report
Posted 10 years ago
Gavin Cosby
Verified Buyer
“lady who dealt with policy was very friendly and helpful, a pleasure doing business”
Helpful Report
Posted 10 years ago
Billy Hibbert
Verified Buyer
“Spoke to a lady called Madeline, really knew her job, very friendly and efficient- checked all details thoroughly and we received a really good service from her. Brilliant member of your team”
Helpful Report
Posted 10 years ago
Kyran Dean
Verified Buyer
“The service i had from your staff was superb both of them gave me 100% of there time. It would be nice if you could find out who these persons were and give them a reconmendation from a very much satisfied customer,”
Helpful Report
Posted 10 years ago
Graham Thorpe
Verified Buyer
“Good service over the phone, Quick efficient and I received the documents very quickly.”
Helpful Report
Posted 10 years ago
Adam Kephalas
Verified Buyer
“your company provided a fantastic quote fully comprehensive, as a result it saved me lots of money that i can put to better protective equipment for my bike & me.”
Helpful Report
Posted 10 years ago
Adrian Turner
Verified Buyer
“Very helpful and professional a pleasure to deal with”
Helpful Report
Posted 10 years ago
Frank Johnson
Verified Buyer
“Very efficient and friendly service. Will definitely recommend”
Helpful Report
Posted 10 years ago
Stephen Horton
Verified Buyer
“Seamless insurance provision for my Classic Scoot. Great to deal with. All aspects covered.”
Helpful Report
Posted 10 years ago
Matthew Gray
Verified Buyer
“The reason I have put poor is because I have requested that my documents are sent to this email address and I am still waiting for them , the request was sent on SUnday and I was beginning to wonder if you had received the request and would have been chasing this up . hOwever as you have sent this review to this email address it is clear you have received my request but not yet acted upon it . I would appreciate it if my documents relating to this insurance are sent out as soon as possible please tHank”
Helpful Report
Posted 10 years ago
Colin Herring
Verified Buyer
“A very competitively priced broker with a highly professional service. Excellent communications with polite and helpful staff 5*****.”
Helpful Report
Posted 10 years ago
Jade Reece
Verified Buyer
“Very helpful, chased my.no claims bonus for me and called me after taking out an online policy to check documents received and details correct. Fantastic first impression, well done.”
Helpful Report
Posted 10 years ago
Tayyab Gulzar
Verified Buyer
“Very very good service I'm very happy”
Helpful Report
Posted 10 years ago
Kezia Bibby
Verified Buyer
“Friendly knowledgeable staff. Made purchase of insurance quick and easy.”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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