Login
Start Free Trial Are you a business? Click Here

Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Matthew Hunter
Verified Buyer
“Great customer service and great price! I save nearly 50% on my insurance :)”
Helpful Report
Posted 10 years ago
Stephen Love
Verified Buyer
“Easy and straightforward service offering great value for money!”
Helpful Report
Posted 10 years ago
John Lewis
Verified Buyer
“Nice to get free breakdown cover included in my insurance”
Helpful Report
Posted 10 years ago
Tarso Beretta
Verified Buyer
“very easy to deal with, quick and straight forwards”
Helpful Report
Posted 10 years ago
Dylan Edwards
Verified Buyer
“I found everyone that I spoke to, pleasant, helpful and easy to understand. I asked to be called back at a particular time, and I was. Staff at Lexham appear to be better trained than at other companies.”
Helpful Report
Posted 10 years ago
John Lee
Verified Buyer
“I feel that your administration charges are a bit too expensive. I have just renewed my motor insurance and the admin fee was only £10.”
Helpful Report
Posted 10 years ago
Anthony Mitcham
Verified Buyer
“I'm very happy with the dealing and the handling I have had with sorting out and taking out my insurance with you and the staff on the phone I found very helpful .”
Helpful Report
Posted 10 years ago
JOSEPH MCDOWALL
Verified Buyer
“Quick and easy and saved me money well chuffed. :)”
Helpful Report
Posted 10 years ago
Andrew Zerkee
Verified Buyer
“quick easy process to renew my policy and was given what I think is a good price. however the amount of legal information that had to be read to me over the phone was a bit much, and to be honest I don't remember half of what was read to me.”
Helpful Report
Posted 10 years ago
Danny Nasr
Verified Buyer
“Your agents need to be better trained and your customer services need to learn how to keep the customer updated about the events. As much as I finally got what I asked for, a lot of hassle was created due to lack of training of your agents and the fact that your customer services said they will call me back and update me soon yet 24 hours later, it was for me to call to and ask what is the latest in order to find out if my insurance went through fine.”
Helpful Report
Posted 10 years ago
Joshua Willis
Verified Buyer
“haven't got my cover note yet”
Helpful Report
Posted 10 years ago
Anthony Vine-Lott
Verified Buyer
“Very responsive”
Helpful Report
Posted 10 years ago
Raymond Butters
Verified Buyer
“The lady I spoke to was absolutely charming & couldn't be more helpful. Kind regards, Ray Butters MBE”
Helpful Report
Posted 10 years ago
Adam Powell
Verified Buyer
“Very efficient, very quick service with excellent customer service.”
Helpful Report
Posted 10 years ago
Philip Tidswell
Verified Buyer
“I have used Lexham for 6 years now, and the renewal process seems as staightforward as possible, although involving a lot of paper. I have some confidence that I am getting the right cover at the best price, and useful options, such as breakdown cover (cheaper than standard RAC membership).”
Helpful Report
Posted 10 years ago
Christopher Binfield
Verified Buyer
“Very helpfull and easy to deal with . Well done .”
Helpful Report
Posted 10 years ago
Geoffrey Sparrow
Verified Buyer
“Everything went like clockwork.”
Helpful Report
Posted 10 years ago
Matthew Sawyer
Verified Buyer
“Excellent service! Quick - responsive and professional. Other companies (Like Just Motorbike Insurance left me on the line for 20 minutes when trying to quote) Lexham answered immediately and I was all insured in 15 - 20 minutes AND they were the cheapest quote with the best excess AND a well known underwriter. Cant rate these guys more highly. I will definitely be coming back with them next year.”
Helpful Report
Posted 10 years ago
TRC R
Verified Buyer
“I cannot complain with the price I was quoted and have accepted from Lexham. Ultimately, that is why I have decided to stay with them. However I had a grievance which I have had to suck up. They first quoted me for a 125cc bike but when the papers came through, it stated that it was for a 50cc bike. So of course when I phoned to correct it, the premium goes up. I disputed how they could have got this wrong since I only ever stated that the bike was 125cc, but they claim that neither myself or the advisor stated the cc on the bike during the call when I purchased the policy, so by my stating that it was air-cooled they "assumed" it was 50cc. How can they insure a bike and not make absolutely sure of the details?? i.e. ask clearly "WHAT IS THE ENGINE CAPACITY OF THE VEHICLE"?? rather than assume everything from what I entered in the online quote process. I therefore felt this was a deliberate exploitation of a new rider who was then left with no choice but to pay the higher premium than I was originally quoted. Only the terrible reviews and less competitive quotes of other companies led me to stay with Lexham.”
Helpful Report
Posted 10 years ago
John Mcseveney
Verified Buyer
“Great friendly staff :)”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request