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Lexham Insurance Reviews

4.3 Rating 5,047 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
KELLY NORRINGTON
Verified Buyer
“Customer service personnel have always been very informative and friendly. I've never had to claim so I'm not sure how Lexham would fare under that situation - hopefully will never have to find out. The only reason I didn't give 5 stars is because when it came to renewal, it was over a £100 more expensive than going in as a new customer! But I did renew with them again as they are the best:-)”
Helpful Report
Posted 7 years ago
Joseph Bolton
Verified Buyer
“The lady I spoke to on the phone was very helpful and explained everything very clearly. She answered all my queries and was very professional.”
Helpful Report
Posted 7 years ago
Jason Pearce
Verified Buyer
“Dealt with me quickly and professionally”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Everything was dealt with swiftly and I didn't have a long wait for my call to be answered, and my questions were answered.”
Helpful Report
Posted 7 years ago
Jamie Blocksidge
Verified Buyer
“I decided to use Lexham for a 2nd year, i was quoted a cheaper price this year than most comparison websites!!! Who are a pain and won't leave you alone!! My renewal saved me a further £10.. with a prompt quote, easy to renew policy and a friendly telephone service. What more could you ask for!! Thank you Lexham.”
Helpful Report
Posted 7 years ago
Callum Whiting
Verified Buyer
“Was happy with the service I received last year after my bike was hit and wrote off and able to buy it back again. Unfortunately as I could not insure the bike straight away after my policy had ended was 2 months after I have now no discount on my pay monthly payment as i am classed as a new customer I am disapoined about this as I am a returning customer after all.”
Helpful Report
Posted 7 years ago
Elias Da Costa Carvalho
Verified Buyer
“I can work”
Helpful Report
Posted 7 years ago
Thomas Hemming-Guy
Verified Buyer
“They made it quick and easy really good to talk to and easy to understand their feed back”
Helpful Report
Posted 7 years ago
Lesley Hobbs
Verified Buyer
“Cycle recovery gives peace of mind when out riding”
Helpful Report
Posted 7 years ago
Erik Yordanov
Unverified Reviewer
“The good thing is that if u call them, they will answer very quickly. I'm a new driver (biker) and they were the cheapest option (135pm) for 125cc (I'm 17). However the price is radicicolous, in the normal countries would be 300 per year, so I don't get why the price is up to the ceiling, but still it's not too bad.”
Helpful Report
Posted 7 years ago
Simon Parker
Verified Buyer
“Helpful and friendly staff, explained everything i asked and generally found them easy to deal with.”
Helpful Report
Posted 7 years ago
Daniel Salmon
Verified Buyer
“Really Good Customer service. And was cheap as well”
Helpful Report
Posted 7 years ago
Robert Kidd
Verified Buyer
“very helpful when moving my insurance over from my moped to a larger motorbike”
Helpful Report
Posted 7 years ago
Joanne Heath
Verified Buyer
“Customer service tried successfully to get me a reasonable quote within my budget and with no pressure.”
Helpful Report
Posted 7 years ago
Mark Lowrie
Verified Buyer
“quick and easy ,straight forward”
Helpful Report
Posted 7 years ago
Linda Heaps
Verified Buyer
“Girls on phone very helpful.made it easy to renew insurance for my bike”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very good service but not the most competitive - you get what you pay for and Lexham is quite expensive.”
Helpful Report
Posted 7 years ago
Andrei Loginov
Verified Buyer
“Cheapest price, relatively easy to setup all data on their website. The only downside was with my accounts - for some reason they allow multiple accounts for same email, so you might endup with one account which you used to buy insurance and another which you used for quotes - and at some point you will not be able to login to the one which holds bought insurance. So that required manual intervention from their staff.”
Helpful Report
Posted 7 years ago
Joao Figueiredo
Verified Buyer
“Lexham Insurance presents the information clearly, is cost-effective and most importantly: responds quickly to requests.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Although the person who i called the first time did not send out the email for the portal they had very good customer skills and explained everything i needed to know. When i then re-called about the portal log in the person who helped me was very kind and talked me through the proccess of using it. This to me is great customer skills.”
Helpful Report
Posted 7 years ago
Lexham Insurance is rated 4.3 based on 5,047 reviews
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