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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Richard Ford
Verified Buyer
“Still not had documents through and they want to charge me £10 to email them again to me !!”
Helpful Report
Posted 9 years ago
Toby Colenso
Verified Buyer
“Very poor experience. It took several telephone calls to arrange a simple insurance worth #138. The operators obliged the caller to give details of existing policies before passing on to another operative who asked the same questions. In my case this happened several times. On one occasion I was left holding on for at least 10 minutes while the operator re-booted his computer. The operator tried to sell additional items despite being told I wanted only to re-new the insurance. At the end the operator read all the conditions of the policy at such a speed that it was not possible to absorb all the issues involved. Altogether a necessary but unpleasant experience.”
Helpful Report
Posted 9 years ago
Danni Stork
Verified Buyer
“Amazing service and really helpfull and pleasant staff amazing to deal with regards danni”
Helpful Report
Posted 9 years ago
James Thorne
Verified Buyer
“Very friendly and helpful. Sent a letter telling me that my insurance would end at the end of the month no automatic renewal and no hard sell”
Helpful Report
Posted 9 years ago
Sunnyside South Bed & Breakfast
Verified Buyer
“Personal and friendly service, excellent price.”
Helpful Report
Posted 9 years ago
Charlie Parkin
Verified Buyer
“very easy to use the site and navigate when making a quote. was able to get insurance within the hour which was needed. overall i believe this is a great company especially since they was the only company which would insure me on a ninja 300 since i am only 22.”
Helpful Report
Posted 9 years ago
Alin Balan
Verified Buyer
“Best insurance ever !!! Well done guys keep it up !!!”
Helpful Report
Posted 9 years ago
Lewis Christie
Verified Buyer
“I've got both my Italian scooters & my son's moped insured with Lexham. Always find them personable, helpful & very competitive. All these factors give me good confidence in their service. Based on that, it would be doubtful I would look elsewhere.”
Helpful Report
Posted 9 years ago
Miroslav Ivanov
Verified Buyer
“easy. quick. cheep.I'm ok”
Helpful Report
Posted 9 years ago
Mountain High Cycles
Verified Buyer
“it was easy and pleasant just like it should be”
Helpful Report
Posted 9 years ago
Damyon Midson
Verified Buyer
“This company and staff are extremely helpful. They listen to your needs and the prices are very competitive very happy”
Helpful Report
Posted 9 years ago
Nicholas Tardent
Verified Buyer
“Very good service, documents arrived quickly via e-mail and competitive prices.”
Helpful Report
Posted 9 years ago
Rowan Stansfield
Verified Buyer
“very helpful ,prompt service .thanks”
Helpful Report
Posted 9 years ago
Gianluca DAgostino
Verified Buyer
“I have received road assistance after breaking down on the ramp for the M25. The people on the phone have been helpfull. Just the recovery took a bit too long (4 hours waiting). Luckily there was a pub nearby! They could not fix the bike on the spot, it took 5 hours work in the garage the day after.”
Helpful Report
Posted 9 years ago
Shubham Arora
Verified Buyer
“Always get a friendly service from Lexham. Best of all, the phone always get answered within 30 seconds.”
Helpful Report
Posted 9 years ago
Robin Tapp
Verified Buyer
“Good service, reasonable insurance as a result. The process took a little longer than I would have liked, but I guess much of the talk is regulated and they have to say it. I got a follow up call, which was nice, but I got the distinct impression it was really designed to sell me something, which wasn't quite as nice.”
Helpful Report
Posted 9 years ago
Aaron Olokun
Verified Buyer
“No hastle no fuss customer service”
Helpful Report
Posted 9 years ago
Lois Brisley
Verified Buyer
“Very prompt to answer the phone and clear advice given.”
Helpful Report
Posted 9 years ago
Paul Marshall
Verified Buyer
“Excellent service”
Helpful Report
Posted 9 years ago
Frances Thacker
Verified Buyer
“The time taken to deal with my emergency was average. It would have been helpful not to have been put on hold whilst a carrier was organised to pick up my broken bike and myself. Also it wasn't clear that I could only be transported 25 miles, although that was explained to me in detail the following day, and I understand the rationale. Operators were polite, but " have a nice day" at the end of the conversation when I had been knocked off my bike was inappropriate!”
Helpful Report
Posted 9 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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