Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,047 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th May 2025

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Lexham Insurance 5 star review on 11th March 2025

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Lexham Insurance 5 star review on 17th February 2025

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Lexham Insurance 5 star review on 9th December 2024

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Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have Always got Very quick and easy service apart from waiting on call for customer service agent. That's horrific horrible whatever you name. Apart from that the main things are prices which is fair and claims, which I haven't done yet and hope not to..safe..so I can get NCB. I use lexham and also recommend my staff,,,up till now, I've referred more than 20people who has taken the policy”

Helpful Report

Posted 2 years ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 years ago

“The advice and understanding of a very complexed policy was second to none. Easy straight forward”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“Very pleasant staff.”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“Only using them for the first time. Seem very efficient.”

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Posted 2 years ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 years ago

“Thanks for your service but i have not get any reply about of the cancellation the policy. Please contact with me via email. My email address kadircaliskaning@gmail.com”

Helpful Report

Posted 2 years ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 years ago

“I can’t get in Touch”

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Posted 2 years ago

“the person I spoke with was very helpful and patient”

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Posted 2 years ago

Thank you for leaving us a review!

Posted 2 years ago

“I had alot of hassle with my previous insurer, so i switched to Lexham for less money”

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Posted 2 years ago

Thanks for leaving us such a great review!

Posted 2 years ago

“I have seen your motor cycles & like”

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Posted 2 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 years ago

“I like to do my insurance with you guys”

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Posted 2 years ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 2 years ago

“The service is good and the people are helpful and get what you need in a nice helpful manner. However I can only give 4 stars as both times I called I was on hold for 30 min before I got through to someone”

Helpful Report

Posted 2 years ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 2 years ago

“Very quick response, easy to handle, not the cheapest but without any issues in process. I recommend.”

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Posted 2 years ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 years ago

“It’s a good insurance company if you pay annually and they aren’t annoying like the rest”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“The insurance price is competitive but still for the value and service it offers is expensive. I did not even receive the documents by post, I was given a link where I could download them all, so this saving by Lexham should translate into lower prices for it's customers. Other than that, I don't have more feedback, I have not made any claims but I have heard is difficult to do so as Lexham sometimes make things impossible for customers. Finally, the excess figures are quite high which is not very attractive but the overall quote was still slightly lower than others”

Helpful Report

Posted 2 years ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I have found Lexham to be very helpful. They are one of the more affordable insurance providers for electric vehicles. I have had two years of insurance for my NIU electric moped with Lexham now. My premiums have also been going down rather than up. Often as you gain no-claims the base cost goes up so you don't feel like you're getting anywhere. Lexham does seem to reward no-claims well.”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Very easy to access and great prices”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“the best insurer”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“The broker I spoke to was friendly,helpfully and explained any questions I had clearly..I would recommend my fellow campervan mates to lexham”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Great insurance!”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

Lexham Insurance is rated 4.3 based on 5,047 reviews