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Lexham Insurance Reviews

4.3 Rating 5,098 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,098 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Jake
Verified Buyer
“Very helpful polite knowledgeable well lnformed6”
Helpful Report
Posted 11 years ago
Fraser
Verified Buyer
“The price quoted was very competitive for like for like insurance and the staff were friendly and informative. I also liked the fact that there is a 24hr claims line which is u.k based. I would strongly reccomend using Lexham Insurance.”
Helpful Report
Posted 11 years ago
Simon
Verified Buyer
“Easy company to deal with both on line and by telephone.”
Helpful Report
Posted 11 years ago
Benjimin
Verified Buyer
“Very friendly and helpful. Professional efficient manner.”
Helpful Report
Posted 11 years ago
John
Verified Buyer
“I have used Lexham Insurance for my motorcycle insurance for the past three years and have found them to be very helpful. For example, when one of the major insurers couldn't give me a quote on my bike as it 'wasn't listed on their system', I turned to Lexham who sorted cover immediately. Recently, I purchased an additional machine and the company that I was insured with wouldn't quote for a multibike policy. Lexham arranged a new policy for me within half an hour, ringing me back as promised and providing a competitive package. I consider this level of no nonsense service to be excellent.”
Helpful Report
Posted 11 years ago
Bryony
Verified Buyer
“They are extremely friendly and helpful but still professional. No silly little question is a problem. Having bought insurance from Lexham and unfortunately having to make a claim, I have found their service throughout to be without fault. They really made it as easy as possible to deal with my motorbike being written off, the settlement was quick and very fair. I would totally recommend them and am very happy to continue to use them.”
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Posted 11 years ago
Joshua
Verified Buyer
“Good service and good value from a UK based insurer. Thanks, Joshua”
Helpful Report
Posted 11 years ago
Ray
Verified Buyer
“on time with renewal good price quick to repond”
Helpful Report
Posted 11 years ago
Jan
Verified Buyer
“profesjonal”
Helpful Report
Posted 11 years ago
Royston
Verified Buyer
“excellent”
Helpful Report
Posted 11 years ago
Mary-Anne
Verified Buyer
“The staff on the phone were very helpful. I'd had a quote through my existing broking site for a policy from an insurer and the quote you gave, apparently from the same insurer, was a third of the cost. And you were very good at not hard-selling extras. The only spoiler was that you expected ME to give you evidence of NCB - I've never, in 25 years of insuring vehicles, had to do this before when switching insurer or broker. And you sent me a letter asking for it rather than mentioning during the phone call to set up the new policy. With all the databases available, even to the Post Office counter staff, you should have been able to look that up yourself.”
Helpful Report
Posted 11 years ago
Dylan
Verified Buyer
“Took out an insurance policy which, unfortunately had to cancel within the fourteen days cooling off period. No hassle at all cancelling policy, no heavy persuasion to keep it going, very friendly, easy to talk to staff. When I'm in a position to look again for insurance, will definitely look at Lexham again.”
Helpful Report
Posted 11 years ago
Adam
Verified Buyer
“I have found the customer service that I have received to be excellent. When I recently moved house and found out that my insurance didn't cover me at the new address, and that my current insurers wanted more money for me to remain insured at my new address, I became quite cross! The staff member that I was talking to immediately explained the situation to me and talked me through my options in a calm and sensible way. She helped me to switch to a different insurance provider without having to pay the £75 that I would have needed to pay to remain with my previous one. I was very impressed by her knowledge, her professionalis, her patience, and her general manner which made me feel respected as a person and as a customer, even though my own manner was quite angry initially.”
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Posted 11 years ago
Antonia
Verified Buyer
“Rescue mechanic areived very quickly and was efficient and helpful at resolving the problem speedily. Was very impressed by the service.”
Helpful Report
Posted 11 years ago
William
Verified Buyer
“Friendly and helpful but the deals are massively overpirced and the admin fees out of this world. Make sure you search around and compare first. I will be doing this in the future”
Helpful Report
Posted 11 years ago
Lionel
Verified Buyer
“As most people do I shopped around when time came to renew insurance on my Scooter, on the face of it there were a couple of cheaper quotes, but on deeper investigation Lexham came out by far the best, as emergency breakdown and European recovery was included in my "classic " insurance policy. Unfortunately I have had to call upon the recovery service and found it to be excellent, simple and hassle free. Will not waste time looking around when next up for renewal, very happy with Lexham.!”
Helpful Report
Posted 11 years ago
Tamsin
Verified Buyer
“Very helpful customer service team and sent all documents very quickly.”
Helpful Report
Posted 11 years ago
Molly
Verified Buyer
“Initial arrangements were straightforward, but I did need to phone to correct a 'forced field' from the online system. The price quoted on the search engine was increased by the time I had finished the application, which was disappointing. By the time I had gone through the full application I wasn't willing to start again elsewhere and paid the extra...”
Helpful Report
Posted 11 years ago
Molly
Verified Buyer
“Initial arrangements were straightforward, but I did need to phone to correct a 'forced field' from the online system.”
Helpful Report
Posted 11 years ago
Mark
Verified Buyer
“I was given a quote by an employee but when I phoned a day or so later to pay for the policy the quote had gone up. I thought the company was supposed to uphold a quote for 30 days. Apparently the first employee I spoke to did not save my quote so I spent another 20 mins on the phone re-entering all my details not the kinda service i was hoping for”
Helpful Report
Posted 11 years ago
Lexham Insurance is rated 4.3 based on 5,098 reviews
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