loveholidays.com Reviews

Name: loveholidays.com
Rating: 1.18

1.2 Rating 2,508 Reviews

4 %

of reviewers recommend loveholidays.com

Company Reviews

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Metrics

1.2

Based on 2,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

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loveholidays.com 1 star review on 30th October 2025

Joseph M. Murphy

loveholidays.com 1 star review on 12th September 2025

Tracy

253

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The last person who put the last review A co worker from loveconholidays . What is the need putting a silly review go on trustpilot like your other work collaegues do putting fake reviews disgusting behaviour yet again form this disgusting company”

Helpful Report

Posted 4 years ago

“Shocking service, with unhelpful and incompetent staff. Who are just reading from a script. Now 2 months and no refund and like blaming the airlines. Won't use again.”

Helpful Report

Posted 4 years ago

“They hang in to your money, don’t give refunds inside of 14 days. No longer with ABTA as still advertised. Chat line can’t help, reply’s scripted. Shamble of a company. Don’t use or trust!”

Helpful Report

Posted 4 years ago

“Absolute shower of shiite. Booked our holiday last year to one hotel only to realise that THEY had booked us into a different hotel and not told us!! Customer service is non existent !!! PLEASE AVOID AVOID AVOID !!!!!”

Helpful Report

Posted 4 years ago

“Please save your money!!! They are a cheating, lying disgrace. No refund since last August. Now started court proceedings. Save the stress and your hard earned money book else where, or put it down the nearest drain at least it won’t line their pockets”

Helpful Report

Posted 4 years ago

“This company is a bad, foul untrustworthy, no credibility whatsoever. AVOID”

Helpful Report

Posted 4 years ago

“LOV 173117OU Holiday booked 31-08-20 Hotel closed. Refused to move holiday to next year and refund still not received. The holiday was not ABTA protected as I thought as unbeknown to me the hotel and flights were not a package deal so not protected even though I had the certificate Do not use this company”

Helpful Report

Posted 4 years ago

“Even staff members are at on here putting fake reviews carrie 75 get a grip disgusting behaviour from a co worker from loveconholidays . Do give this disgusting out fit your hard earned money they will steal it and rob you. They staff on line chat tell you lies and cut you off ,if anyone books with it's your loss avoid avoid avoid avoid avoid”

Helpful Report

Posted 4 years ago

“Terrible can’t get in touch,then don’t refund suddenly on date meant to refund by they pay a small amount back saying you made alternative arrangements when u haven’t so it looks like they have made payment so they don’t get taken to court DO NOT USE holiday was meant to be last year still no refund”

Helpful Report

Posted 4 years ago

“Bad service, overall mixed messages with emails saying no additional covid fees. Ended up cancelling and paying extra to do so”

Helpful Report

Posted 4 years ago

“Appalling company! I’ll never book with them again!!! Dreadful experience with them!!”

Helpful Report

Posted 4 years ago

“No one answers your queries or gets back to you . Hopeless company with no customer servuce”

Helpful Report

Posted 4 years ago

“Got to be the most unprofessional company I have even dealt with. Canceled my booking without informing me. I requested to change dates but they ignored questions asked. Very rude on chat. Closed chats on me. No way to contact them by phone. Don’t call you back. The list goes on... I will be taking legal action as my money has not be returned or holiday amended as I had requested. Avoid at all costs!”

Helpful Report

Posted 4 years ago

“i wouldnt ever book with this company ever again. Still trying to get almost £900 back from flights that were cancelled in June 20. No response to emails what so ever and ive written about 30 . Cannot get to speak to a human always chat with a bot ! giving out false information just to try and keep you sweet. Disgusting treatment from this company. Please stay clear of them as they are an absolute night mare. I hope that the company folds as they seriously deserve to. DO NOT BOOK WITH THIS COMPANY”

Helpful Report

Posted 4 years ago

“Absolutely appalling. Cant get out money back on our holiday due to covid we moved the dates once they wont let us move it again. Only for the flights being now cnacelled we may have hope from the bank now stepping in. The customer service is dreadful and dont respond to our request for an ADR form. AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID,”

Helpful Report

Posted 4 years ago

“Booked a package holiday pre-covid. Gave me the option to cancel during covid. I exercised the option to cancel. The company refunded the hotel accommodation but have since refused to refund the flights, stating that they’re non-refundable and the flight was never cancelled, all after sending numerous emails since August 2020 stating that they would pass on a refund for flights once received from the airline. No doubt these people changed their Tc’s & C’s and removed themselves from ATOL since. I've made complaints to Trading Standards and the CMA. Avoid this company at all costs.”

Helpful Report

Posted 4 years ago

“Do a chargeback and get money back within 30 minutes its quick and easy”

Helpful Report

Posted 4 years ago

“Booked a package holiday but cant go because of pandemic they say we have to contact airline to get flight refunds 2 airlines!! Easyjet there Ryanair coming back, we have to fill a form in attach photo copies of passports, proof of address ect , they ( love holidays) should do this not us!! We have spent 5 hrs trying to sort it still not there yet!! Absolutely disgusting...they was quick enough to take our money and booked the whole package so why not refund in one go?? My daughter who has also booked with them has no idea how to go about it's her 1st time, she has no access to printers or scanner to proceed with this so she is stuck!!! Just an absolute scandalous way to treat customers! Never ever again that's a fact!!!!!!!”

Helpful Report

Posted 4 years ago

“Can't talk to no one tring to con us out of 900 pounds Discusting DO NOT BOOK WITH THEM !!!!!!!!”

Helpful Report

Posted 4 years ago

“Disgraceful company, will NEVER book with them again , hope they go bust. How is it legal that they have refused to refund so many customers for the full package holiday process? Just terrible.”

Helpful Report

Posted 4 years ago

loveholidays.com is rated 1.2 based on 2,508 reviews