loveholidays.com Reviews

Name: loveholidays.com
Rating: 4.39

4.4 Rating 25,785 Reviews

87 %

of reviewers recommend loveholidays.com

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4.4

Based on 25,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

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loveholidays.com 5 star review on 1st September 2026

Wiktoria

loveholidays.com 5 star review on 23rd August 2026

Lisa W

Anonymous

loveholidays.com 4 star review on 23rd August 2026

Anonymous

732

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have booked with LH Multiple times and have never had any major issues or problems 😊”

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Posted 2 months ago

“Isla Mallorca Urban Hotel & Spa - a really lovely hotel, great staff, great view from balcony, ideal for couples who want a peaceful chilled break”

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Posted 2 months ago

“I’ve used them for last 3 years and everything has run smoothly. Despite delays at airport etc, transfers and hotel have been fine. Will keep using them in the future - they just work”

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Posted 2 months ago

“First time to Barcelona and was everything we dreamt of. Hotel and area we stayed was perfect. Using the app for loveholidays was easy to navigate and everything was all in one place.”

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Posted 2 months ago

“First time to Sorrento, Italy. Flights, transfers and hotel were excellent. So much to see and do, Amalfi Coast, Isle of Capri, Sorrento Town, Vesuvius and Pompeii. Brilliant.”

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Posted 2 months ago

“Fabulous holiday Thank you”

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Posted 2 months ago

“It was easy to book and efficient”

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Posted 2 months ago

“First time booking with love holiday was a great experience from start to finish nadia who was our tour rep she was fantastic very helpful and we went on excursions and booked a couple trips great experience in thailand phuket would definitely recommend them and rebook somewhere else next time thank love holidays team”

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Posted 2 months ago

“Very happy with it, staff was so sweet, transfers and bus to the beach was very useful and fun, the hotel was soooo nice and peaceful”

loveholidays.com 5 star review on 28th August 2026

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Posted 2 months ago

“loveholidays made the whole holiday experience straightforward and enjoyable. The booking process was easy, the information provided was clear, and everything went smoothly from booking through to our stay in Portugal. We had a lovely holiday and were very happy with the overall experience.”

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Posted 2 months ago

“So much choice and brilliant service. Easy to use app and the holiday lived up to and surpassed some expectations!”

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Posted 2 months ago

“We’ve just had our third trip to our third country with LoveHolidays.com. Each trip we’ve had has met all expectations and have been without issue. The reluctance I had to book with them has been thoroughly diminished. What I’d say to others who are considering booking with LoveHolidays.com is to remember that although a package has been put together - it still requires you to make clear decisions that you might otherwise take for granted when booking with a high street travel agent. Make sure to update your luggage allowance accordingly, choose the right transfer options for you and book the other comforts that aren’t included in the price you first see to have the best experiences. Loveholidays.com are not a travel agency- they are more of a broker, to find the best deal for you. You may arrive at your destination and have invites to meet the actual agency your stay is booked with. If you have any issues- it’s them you’re gonna reach out to, not loveholidays.com. We have never had an issue and we have had only good experiences with the reps we’ve met. I would recommend LoveHolidays.com to anyone who has the attention and foresight to book everything they need to have the perfect trip.”

Helpful Report

Posted 2 months ago

“Great package holiday - flights, transfers and resort all went smoothly.”

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Posted 2 months ago

“Extremely happy with holidays, everything was perfect and easy, definitely gonna order next holidays on this page ❤️”

Helpful Report

Posted 2 months ago

“Everything he was easy and smooth all the process really easy and accessible the price he was fair no hidden fee all on the site love it five stars”

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Posted 2 months ago

“Great value for money”

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Posted 2 months ago

“Hotel was amazing. Small and friendly but provided everything. Was my first time booking with Love holidays but had a fantastic experience.”

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Posted 2 months ago

“Easy, always a successful holiday with Love.”

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Posted 2 months ago

“A relaxing and easy experience from start to finish. The choice of the hotel (which was so relaxing) and transport all worked very well - will definitely use them again 😊”

Helpful Report

Posted 2 months ago

“Overall, our holiday was very disappointing, mainly because of the standard of the hotel. Unfortunately, the hotel did not meet the expectations we had when booking our holiday. The cleanliness was very poor. Our room was not properly clean, the hotel generally did not feel well maintained, and on some occasions the towels provided were dirty. This was particularly disappointing and made us question the overall hygiene standards of the hotel. The weather was extremely hot, and although the rooms had air conditioning, there was no air conditioning in the reception area. This made waiting in reception or trying to speak to staff very uncomfortable. The Wi-Fi was available but extremely poor and unreliable, making it difficult to use properly. The food was very repetitive, with limited variety during our stay. We were also disappointed by the lack of communication from the hotel regarding the à la carte restaurants and menus. In fact, communication from the hotel was almost non-existent. Guests were not given clear information about arrangements and often had to find things out for themselves. I would like to make clear that our experience with Loveholidays itself was much better. The communication and updates we received from Loveholidays were good, and I was happy with the support provided by your team. The main problems were with the hotel and its standard of service. The airport transfer was quick and efficient, and I would like to acknowledge that Jade and the transfer staff were helpful and pleasant. The buses were air-conditioned, and the pick-up and drop-off times were good. However, we had specifically paid extra for a private transfer, but we were picked up by a shared bus instead. Although the bus service itself was good, we did not receive the private transfer that we had paid for. Overall, this holiday was a major disappointment. The poor cleanliness, dirty towels, repetitive food, lack of air conditioning in reception, unreliable Wi-Fi and extremely poor communication from the hotel significantly affected our experience. We paid for a holiday expecting a comfortable, clean and enjoyable stay, but unfortunately the hotel fell well below the standard we expected. I would not recommend this hotel and would strongly advise Loveholidays to review the standard of this property. I also believe we should receive appropriate compensation for the poor hotel experience and a refund of the additional amount paid for the private transfer that was not provided.”

Helpful Report

Posted 2 months ago

loveholidays.com is rated 4.4 based on 25,785 reviews