LOZURI Inc Reviews

Name: LOZURI Inc
Address: 55 Enterprise Dr, Windham, 55 Enterprise Dr, Windham, New Hampshire
Rating: 4.71

4.7 Rating 621 Reviews

93 %

of reviewers recommend LOZURI Inc

4.7

Based on 621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About LOZURI Inc:

Shop top designer fashion from Fendi, Saint Laurent, Valentino, Gucci and more. Unparalleled selection and hundreds of rare finds. 7-day returns, Complimentary express shipping on all orders, and AMAZING client services!

Visit Website

Phone:

8889299969

Email:

clientservices@lozuri.com

Location:

55 Enterprise Dr, Windham,
55 Enterprise Dr, Windham
New Hampshire
03087

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LOZURI Inc 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Deliver was faster than expected. The item was a Chloe MEDIUM WOODY TOTE BAG, item on Chloe's website is: CHC22AS383I2690U. The bag I bought on lozuri was packed nicely and legit.”

LOZURI Inc 5 star review on 14th February 2024

Helpful Report

Posted 1 year ago

Hi Sergio, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your delivery arrived faster than expected and that you're pleased with the beautiful Chloe Medium Woody Tote Bag. It's great to know that the packaging met your expectations and that you found everything to be authentic and to your satisfaction. We take pride in offering a selection of high-quality items and ensuring that they reach our customers in perfect condition. Enjoy the elegance and versatility of your new tote, and we look forward to serving you again at LOZURI!

Posted 1 year ago

“Great communication. Highly recommend”

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Posted 1 year ago

“Love the items not as expensive as other site great customer service love love this site!”

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Posted 1 year ago

“Great quality fast shipping”

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Posted 1 year ago

“Fulfillment takes about 5 business days but delivery is next business day which is slow and fast at the same time. The item in particular appears to be authentic-and it's a new season item currently for sale on official website with a 35% markup meaning i got it for less than I would directly on Celine.com. Overall a positive experience.”

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Posted 1 year ago

“I was sceptical when I was ordering the chloe tote from LOZURI since I had never heard of it before but I was pleasantly surprised with my experience. The bag arrived in time and was legit. Happy with my experience and decision to order from Lozuri.”

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Posted 1 year ago

“Delivered on time to Chicago . Came with its original tags . Bag looks beautiful not damaged . I will possibly order again from Lozuri.”

LOZURI Inc 5 star review on 4th February 2024

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Posted 1 year ago

“Quality , ease of doing business , prompt deliveries are but a few of the compliments this co deserves”

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Posted 1 year ago

“Very good service !”

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Posted 1 year ago

“Product was perfect and service was great!”

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Posted 1 year ago

“First time trying this website. Order was cancel due to “color not available “ even there were two available when I placed the order. Was offer to order alternative and was given a link, but the link doesn’t work at all! Felt unreliable and not being serious doing business.”

Helpful Report

Posted 1 year ago

Hello, We sincerely apologize for the disappointing experience you had with your first order on our website. We understand how frustrating it must have been to find out the color you wanted was not available after placing your order, despite it appearing in stock at the time. We strive to maintain accurate inventory levels on our site, but occasionally, we encounter hiccups that can lead to inaccuracies. We're continuously working on improving our systems to prevent such issues as we grow. Additionally, we regret the inconvenience caused by the broken link provided for an alternative option. This was an unfortunate oversight on our part, and we have since implemented new processes to ensure that all communication and links sent to our customers are fully functional and reliable. We truly value your business and would appreciate the opportunity to regain your trust. Please reach out to our client services team for personal assistance with your order or any other concerns you might have. We're committed to providing you with the quality service and reliability you deserve.

Posted 1 year ago

“Fantastic, no-nonsense ordering and fast delivery. Happy to do business with these folks.”

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Posted 1 year ago

“At first, I was skeptical about this company and the authencity of the product, Versace medusa biggie belt; but I went ahead anyway to make the purchase. I am very pleased with the belt and the whole experience with Lozuri was seamlessly great.”

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Posted 1 year ago

“Great service. Fast shipping and great package.”

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Posted 1 year ago

Hello Yevhen, Thank you for the fantastic 5-star review and for sharing your unboxing video! We're thrilled to hear that you were pleased with our service, from the fast shipping to the quality of the packaging. It's always exciting for us to see our customers enjoying their new purchases and sharing those moments. We appreciate your support and look forward to serving you again in the future! Love, LOZURI

Posted 1 year ago

“Love my Valentino handbag! Price was good, service was great! Received my package right on time!”

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Posted 1 year ago

“I bought a bag on this site for the first time, and it turned out that the photo was incorrect. They offered me the option to either cancel or choose another bag. The only thing was that the other bag was a bit more expensive, but they agreed to exchange it without extra charges. Honestly, I was surprised and appreciated the gesture. I can't wait to receive my bag! They really lived up to my expectations.”

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Posted 1 year ago

“efficient and proper service”

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Posted 1 year ago

“Delivery was fast even in bad weather. I looked at a variety of great products at discounted prices and had a pleasant shopping experience.”

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Posted 1 year ago

“My Loewe bag is stunning. It was in perfect condition and delivery was very fast despite the bad weather.”

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Posted 1 year ago

“Very good price, tariffs and taxes were included. But I didn't get the original box. I thought it's because a box would be only included with an official website purchase, but my order of the same brand from another buyer website came with a good one. Product seemed tried on many times before, a bit tired and all protective films were removed.”

Helpful Report

Posted 1 year ago

Hello Meilan, Thank you for taking the time to leave us a 3-star review. We're glad to hear that you found our pricing competitive and appreciated the inclusion of tariffs and taxes in your purchase (we can no longer do this). However, we're sorry to learn about your disappointment regarding the original box and the condition of the product. We want to assure you that we only sell brand new items, and it's concerning to hear your product seemed as though it had been tried on multiple times. This is certainly not the standard we aim for, and we're looking into this matter to ensure it doesn't happen again. I'm unable to find any client services tickets regarding this issue, however, and we would have loved the opportunity to make it right and figure out what may have gone wrong. Regarding the original box, sometimes we are unable to include them with orders as we do not always receive them from our suppliers. We understand how important the complete unboxing experience can be and are working towards improving this aspect of our service. We value your feedback and would like to make things right. Please reach out to our client service team so we can address your concerns directly and discuss how we can better meet your expectations in the future.

Posted 1 year ago

LOZURI Inc is rated 4.7 based on 621 reviews