LOZURI Inc Reviews

Name: LOZURI Inc
Address: 55 Enterprise Dr, Windham, 55 Enterprise Dr, Windham, New Hampshire
Rating: 4.71

4.7 Rating 621 Reviews

93 %

of reviewers recommend LOZURI Inc

4.7

Based on 621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About LOZURI Inc:

Shop top designer fashion from Fendi, Saint Laurent, Valentino, Gucci and more. Unparalleled selection and hundreds of rare finds. 7-day returns, Complimentary express shipping on all orders, and AMAZING client services!

Visit Website

Phone:

8889299969

Email:

clientservices@lozuri.com

Location:

55 Enterprise Dr, Windham,
55 Enterprise Dr, Windham
New Hampshire
03087

Write Your review

Tell us how LOZURI Inc made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LOZURI Inc 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love my Valentino bag. I was expecting it to be in a Valentino Box but it was just packaged inside a dust bag. That was kind of disappointing. It came with all of the tags.”

Helpful Report

Posted 1 year ago

“I absolutely love my bag! Lozuri was a smooth process though I was slightly skeptical at first (not sure why). I look forward to buying another bag here!!”

LOZURI Inc 5 star review on 24th February 2024

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful review! We're thrilled to hear that you love your new bag and had a smooth experience with Lozuri. Your trust means the world to us, especially as we understand the leap of faith it sometimes takes when trying something new. We can't wait to see you again and are excited for you to explore our collections. Love, LOZURI

Posted 1 year ago

“Lozuri has wonderful pieces, many of which are quite competitively priced internationally! My constructive feedback is that packaging was not great. My box containing a very nice handbag arrived a bit crushed and with internal wrapping minimal and nit well secured. Shipping also took quite a long time via DHL from Europe, more so than I usually encounter. Email communication was great, though..”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for sharing your thoughts and acknowledging the quality and competitive pricing of our pieces. We're genuinely sorry to hear about the issues with packaging and shipping. Ensuring the impeccable condition of our products upon arrival is a priority, and it seems we fell short this time. We'd greatly appreciate the opportunity to rectify this for you and aim for those 5 stars. Please reach out to our client services, and let's make this right. Your satisfaction is our top concern, really! With love, LOZURI

Posted 1 year ago

“Lozuri supplied me a YSL ladies purse for my wifes anniversary. They made clear it's authenticity during the purchase and it was. Customer service stays in touch with you during your purchase and is a welcomed thing. Pricing was good and delivery was fast. All purchase and tracking information was provided. This was a very happy purchase and the customer service was very much appreciated. I will be back !”

Helpful Report

Posted 1 year ago

Hello, We're overjoyed to hear about your positive experience and how the YSL purse added to your wife's anniversary celebration. Stories like yours truly highlight our #1 goal: making people happy. This is the heart of why we're in business. Knowing that we've contributed to your happiness and satisfaction is what makes us proud and drives us to continue. We eagerly await your return and the opportunity to spread more joy. Thank you for choosing Lozuri and for sharing your experience!

Posted 1 year ago

“I purchased the purse for my girlfriend, and she was very happy with it! As a contractor, I was impressed with the craftsmanship.”

Helpful Report

Posted 1 year ago

Hi Zachary, Hearing that your girlfriend loved the purse and your appreciation for its craftsmanship truly warms our hearts. Making people happy with quality items is what we're all about. Your feedback is a wonderful affirmation of our efforts. Thank you for choosing us to make a special moment even more memorable! We hope to see you again soon.

Posted 1 year ago

“Very good! Fast delivery:)”

Helpful Report

Posted 1 year ago

Hi Candy, We are thrilled to hear you enjoyed the fast delivery! Thank you for the great review. We hope to see you again soon!

Posted 1 year ago

“Great quality products and fantastic customer service!”

Helpful Report

Posted 1 year ago

We're delighted to hear about your satisfaction with our items and client services! Thank you for the wonderful feedback.

Posted 1 year ago

“Amazing quality and came with the authentication.”

Helpful Report

Posted 1 year ago

Hi Kortney, We're thrilled to hear you appreciated the quality and authenticity of your purchase. Thank you for your positive review!

Posted 1 year ago

“My Chloe bag arrived in perfect condition. It was $100 cheaper than the retail stores. I love it!”

Helpful Report

Posted 1 year ago

Hey Lori, We're so happy to hear your Chloe bag arrived in perfect condition and you were able to find it at a great price! There's plenty more where that came from ;) Enjoy your fabulous find and thank you for sharing your experience! See you soon, LOZURI

Posted 1 year ago

“Amazing service! Quick delivery ! Answered all my questions in one day. Would use it again”

Helpful Report

Posted 1 year ago

Hey Alina, We're thrilled to hear about your positive experience with our client services and speedy delivery! We're always here to help with any questions. Looking forward to serving you again.

Posted 1 year ago

“I had a great experience with Lozuri. My purse is definitely authentic and very pretty! Shipping was fast and customer service was great with fast response! Highly recommend it!”

Helpful Report

Posted 1 year ago

Hello, We're delighted to hear about your excellent experience with LOZURI and that you're happy with your authentic purse. Thank you for appreciating our fast shipping and responsive customer service. Your recommendation means a lot to us!

Posted 1 year ago

“So impressed! I purchased a Dolce & Gabana handbag and had the best experience with LOZURI! Excellent communication from start to finish, keeping me updated on delivery status. I was very happy with how quickly my handbag arrived. Packaging was perfect, and I can’t say enough about this company!!!”

Helpful Report

Posted 1 year ago

Hi Kris, We're absolutely thrilled to hear about your impressive experience with your Dolce & Gabbana handbag purchase from LOZURI! Your satisfaction with our communication, fast delivery, and perfect packaging truly makes our day. Thank you for your enthusiastic support! With love, LOZURI

Posted 1 year ago

“Positive experience! I ordered a light blue Chloe Marcie from this store and I am very happy with my purchase! The bag is current season, genuine and at less than half the price of what it sells for in department stores. Great customer service: I communicated with Annaly several times, and she was very sweet and always quick to respond. I had some concerns because my order took a bit to ship, but once it was shipped it arrived in just a couple of days. DHL even sent a text with a two hour delivery window, so I didn't have to sit around and wait all day. I will definitely order from Lozuri again.”

Helpful Report

Posted 1 year ago

Hi Snezana, We're thrilled to hear about your positive experience and satisfaction with your purchase! Annaly and our team are delighted to have been able to assist you and ensure a smooth process, even with the shipping concerns. We're looking forward to serving you again. Thank you for choosing LOZURI and for your kind words!

Posted 1 year ago

“Hello, would like to thank the seller for the easy and smooth transaction. Great service. Product as described with no issues at all. Recommend!”

Helpful Report

Posted 1 year ago

Hello Ilona, We're so glad to hear about your smooth transaction and satisfaction with our service and product. Thank you for recommending us!

Posted 1 year ago

“I am giving 5 stars because of the amazing customer service this company has! They actually respond to customer inquiries in a timely manner and strives to only deliver the best. Great experience overall.”

Helpful Report

Posted 1 year ago

Hi Tigre, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations due to the condition in which you received your bag. It's concerning to hear about the faint white marks you've mentioned, as we pride ourselves on the quality and presentation of our products. We understand your disappointment, especially since it seems we weren't given the opportunity to address this issue directly before leaving a review. Our team is committed to providing exceptional client services, and it's unfortunate that we missed the chance to demonstrate this to you. Regarding the condition of the bag, while we ensure that all items we send out are brand new, we recognize that, in rare instances, inspections by customs or other unforeseen circumstances during shipping can affect our deliveries. However, this is not the standard we aim for, and we strive to ensure our bags reach our clients in perfect condition. We would appreciate the opportunity to rectify this situation and provide you with the 5-star experience we strive to offer all our clients. If you're willing, please reach out to us directly at clientservices@lozuri.com so we can address your concerns and discuss how we can make this right for you. Thank you for bringing this to our attention, and we hope to hear from you soon.

Posted 1 year ago

“I was looking for a certain designer bag and when I googled it, LOZURI had the best price. However, I had never heard of it before and had been scammed before by blindly going after the best price. I googled LOZURI, and it seemed legit so I went ahead and ordered the bag. I am now the proud owner of a beautiful bag at an excellent price!”

Helpful Report

Posted 1 year ago

Hi Jane, Thank you so much for your wonderful 5-star review and for trusting LOZURI with your purchase! We understand the concerns that come with finding the best deals online, especially given your past experiences. It's fantastic to hear that your research led you to us and that you are now enjoying your new bag. We strive to provide not only the best prices but also a shopping experience that leaves our customers feeling confident and satisfied with their purchases. Welcome to the LOZURI family, and we look forward to serving you again in the future!

Posted 1 year ago

“I like the product. First I really not sure about this website but after I had conversations for a couple time on phone. Make me had a confidence to order it. Plus it was ship from the same store as another trustworthy website. That make me quite sure this is authentic bag. Only one complained is the store was pack my bag wasn't professional. How do I know it ship from the same store? Because another website it show me where its ship from... thanks again”

Helpful Report

Posted 1 year ago

Hi Natcha, Thank you for taking the time to leave us a 4-star review. We're glad to hear that after speaking with our team, you felt confident in placing your order and were reassured of the authenticity of the bag, especially knowing it shipped from a store you recognized from another trustworthy website. To provide our customers with a wide range of authentic products at competitive prices, we occasionally source items from similar reputable boutiques, ensuring the quality and authenticity of every item we sell. We apologize for any disappointment caused by the packaging of your bag. Providing a professional and secure packaging experience is important to us, and we will take your feedback into consideration to improve our services. Thank you for choosing us for your purchase, and we hope to exceed your expectations in all aspects in the future.

Posted 1 year ago

“The shoes I ordered arrived very quickly and they were exactly what I expected. Smooth transaction. Will order from them again.”

Helpful Report

Posted 1 year ago

“Great buying experience, my item came in exactly as expected. My only complaint would be that it took longer than expected for the item to ship however the wait was worth it for the deal I got.”

Helpful Report

Posted 1 year ago

“Great products and offerings and value!”

Helpful Report

Posted 1 year ago

LOZURI Inc is rated 4.7 based on 621 reviews