Login
Start Free Trial Are you a business? Click Here

Marks And Spencer Reviews

2.8 Rating 2,318 Reviews
43 %
of reviewers recommend Marks And Spencer
2.8
Based on 2,318 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 43%
Accurate And Undamaged Orders
Greater than 69%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Marks And Spencer Reviews

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

Write Your review

Anonymous
Anonymous  // 01/01/2019
Terrible customer service from M & S Direct.
Helpful Report
Posted 12 years ago
M & S online customer service has deteriorated to an embarrassing degree.
Helpful Report
Posted 12 years ago
Absolutely ridiculous service from mares and spencers. Spent half an hour on the phone with customer service just to put the bloody thing on hold!
Helpful Report
Posted 12 years ago
Marks And Spencer is rated 2.8 based on 2,318 reviews