Marks And Spencer Reviews

Name: Marks And Spencer
Address: Waterside House, 35 North Wharf Rd, London
Rating: 2.78

2.8 Rating 2,335 Reviews

43 %

of reviewers recommend Marks And Spencer

2.8

Based on 2,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

Write Your review

Tell us how Marks And Spencer made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Marks And Spencer 1 star review on 12th July 2025

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased some items of clothing from M&S last week and the staff were very helpful and friendly. I found everything I was looking for in store and didn't have to wait long at the checkout.”

Helpful Report

Posted 8 years ago

“Their food is well above average. Maybe slightly more expensive but quality exceptional.”

Helpful Report

Posted 8 years ago

“Always helpful. Thorough and professional”

Helpful Report

Posted 8 years ago

“Love the food hall and SOME of the clothes”

Helpful Report

Posted 8 years ago

“Ordered delivered excellent quality quick easy ordering”

Helpful Report

Posted 8 years ago

“Ordered delivered excellent quality quick easy ordering”

Helpful Report

Posted 8 years ago

“Good website. Pictures of items are of good quality so you can be sure of thier standards. Easy to collect various items in shopping bag & keep track of what your buying. Items are neatly wrapped and delivered within the stated time. Also their return service is second to none. No complaints with Marks and Spencer on line shopping.”

Helpful Report

Posted 8 years ago

“Everything - very good service. good store and good location”

Helpful Report

Posted 8 years ago

“I aloways find the staff in the Leeds Moortown branch very helpful , friendly and cheerful. as a blind man they will always go out of their way to assist in finding things for me. I like the customer care you would expect form a family run general store which is really friendly and unusual to find in a supermarket.”

Helpful Report

Posted 8 years ago

“Had some lovely bargains so big smile on face!!”

Helpful Report

Posted 8 years ago

“I was able to order and pick up from store the next day”

Helpful Report

Posted 8 years ago

“Excellent service and fast delivery”

Helpful Report

Posted 8 years ago

“Very good quick service”

Helpful Report

Posted 8 years ago

“Very well organised website and excellent discount in their recent offer. Good quality products.”

Helpful Report

Posted 8 years ago

“Quality food, beautifully presented. Excellent friendly and helpful staff. Plus money off coupons!”

Helpful Report

Posted 8 years ago

“Everything came quickly and in 1 package. Excellent fit for all the times. Would definitely use their online service again”

Helpful Report

Posted 8 years ago

“I purchased online 2x items 1 item I returned Both were delivered to M& S Foodhall sturry for convenience. Very easy & flexible purchase & refund. Great customer services”

Helpful Report

Posted 8 years ago

“Fantastic service ordered for comfort of armchair one evening and picked up from Local M&S free of charge the next afternoon.”

Helpful Report

Posted 8 years ago

“Wedding shirt ~ perfect!”

Helpful Report

Posted 8 years ago

“I searched on line for an item that could not be ordered any more, I found a store 80 miles away that had the item, a friend of mine popped to the store and found the item along with help from a member of staff.”

Helpful Report

Posted 8 years ago

Marks And Spencer is rated 2.8 based on 2,335 reviews