Marks And Spencer Reviews

Name: Marks And Spencer
Address: Waterside House, 35 North Wharf Rd, London
Rating: 2.78

2.8 Rating 2,335 Reviews

43 %

of reviewers recommend Marks And Spencer

2.8

Based on 2,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

Write Your review

Tell us how Marks And Spencer made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Marks And Spencer 1 star review on 12th July 2025

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“M&S Brought set of plates. Excellent value, Well boxed. Great Quality as you would expect from M&S”

Helpful Report

Posted 8 years ago

“Did not charge for click and collect.”

Helpful Report

Posted 8 years ago

“I don't have any -tive experience”

Helpful Report

Posted 8 years ago

“Their choice of Christmas gifts is vast and of such good value! I managed to get everything under one roof in the comfort of my living room when everyone else was asleep!”

Helpful Report

Posted 8 years ago

“Good quality at a fair price.”

Helpful Report

Posted 8 years ago

“Very smart, Fabulous. Kind. Patient, understanding young man on the dressing rooms at Marks and Spencer's at Long well Green, Bristol W”

Helpful Report

Posted 8 years ago

“I have always admired M&S and shop there every time I visit the UK from my home in Switzerland. I was there just last week and had to return two bras as they were the wrong size (my fault). Even though I no longer had the receipt the lady in Customer Service reimbursed me which I greatly appreciated. All M&S clothes are of great quality and the food superb. I have nothing but praise for the staff at the Kensington High Street branch. Almost makes me want to move back to the UK!”

Helpful Report

Posted 8 years ago

“I get what I want and expect everytime.”

Helpful Report

Posted 8 years ago

“Found a fantastic winter Per Una parka in their outlet store in Newton Abbot. What a place. Crammed with M&S quality and a Food Hall also. What more could you ask for!”

Helpful Report

Posted 8 years ago

“Easy to use website, filters that make finding things quick and easy, and it stores my contact details so it's easy for checkout.”

Helpful Report

Posted 8 years ago

“I bought a gift with lovely wrapping, it looked like and was a gift worth giving and reasonably priced. Self-service was easy to use and an assistant authorised my purchase promptly. I like shopping in M&S for something special.”

Helpful Report

Posted 8 years ago

“Love these online shops”

Helpful Report

Posted 8 years ago

“Bought a pair of elasticated waist trousers. Excellent customer service, trousers fit perfectly and very comfortable during a 13 hour shift on a ward.”

Helpful Report

Posted 8 years ago

“Quick delivery into store, so can collect when I like. Good quality and good service”

Helpful Report

Posted 8 years ago

“Good quality food at affordable prices”

Helpful Report

Posted 8 years ago

“Always reliable; always a pleasure!”

Helpful Report

Posted 8 years ago

“Very impressed with the help from Jenny at Holmbursh shoreham. She went out of her way to find what we wanted. Also to tell us of offers available on our sparks card which saved us money.”

Helpful Report

Posted 8 years ago

“Items always received promptly. Always in perfect condition. This company goes that extra mile for customers who are disabled and cannot get to a store. Photographs and descriptions are always impeccable, making choices very easy, almost like real shopping. LOL”

Helpful Report

Posted 8 years ago

“M&S excel in customer service! I feel valued when I shop there and the staff are always on hand to help with their impeccable knowledge of their products!”

Helpful Report

Posted 8 years ago

“Amazingly quick delivery to store for click and collect on things we need at the last minute like school uniform bits, tights and socks. Great service and web navigation.”

Helpful Report

Posted 8 years ago

Marks And Spencer is rated 2.8 based on 2,335 reviews