Marks And Spencer Reviews

Name: Marks And Spencer
Address: Waterside House, 35 North Wharf Rd, London
Rating: 2.84

2.8 Rating 2,154 Reviews

44 %

of reviewers recommend Marks And Spencer

2.8

Based on 2,154 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

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Marks And Spencer 5 star review on 3rd March 2024

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with nightwear for my Father in law”

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Posted 6 years ago

“The garment I was looking for was true to form”

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Posted 6 years ago

“Reliable delivery date. Clear and reliable instructions on how to cancel and change an order if I make a mistake when ordering.”

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Posted 6 years ago

“Good and valuable”

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Posted 6 years ago

“Great selection of Christmas gifts for children this year, especially girls.”

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Posted 6 years ago

“Quality food always , m&s food makes me happy and love to share”

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Posted 6 years ago

“Interesting things for sale as well as food.”

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Posted 6 years ago

“Fast delivery. Good quality cushions. No delivery charge.”

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Posted 6 years ago

“customer service”

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Posted 6 years ago

“Good quality goods”

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Posted 6 years ago

“With a very well laid out website, M&S make it easy to find items and they provide nice clear pictures with a good zoom feature.”

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Posted 6 years ago

“good quality items”

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Posted 6 years ago

“Having recently shopped at one of their retail outlets, I can only say that it was quite reasonable to find things and the staff were most helpful and pleasant.”

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Posted 6 years ago

“Good range of products at competitive prices.”

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Posted 6 years ago

“Good quality products, fairly priced with sparks discount”

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Posted 6 years ago

“I purchased black trousers from M&S recently and I'm amazed with the quality I received for only £25. Although quality of the product was satisfying, customer service not so much.”

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Posted 6 years ago

“I picked up a beautiful blouse”

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Posted 6 years ago

“Super trench coat and boots”

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Posted 6 years ago

“I was fortunate enough to win some vouchers to spend with M & S. I forgot that I had these vouchers until recently when I used a different bag and found them. I purchased some reduced price trousers and a top and only had to spend 55p. 50p for the goods and 5p for bag purchase. I was still treated with respect and although the voucher looked like it had seen better days for being in my bag it was still in date and was accepted with a smile and my goods were put in the bag. I came away with a big smile on my face as I cannot afford much being unemployed at present to this was a great treat.”

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Posted 6 years ago

“Sell Good food”

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Posted 6 years ago

Marks And Spencer is rated 2.8 based on 2,154 reviews