Matalan Reviews

Name: Matalan
Rating: 3.59

3.6 Rating 1,877 Reviews

65 %

of reviewers recommend Matalan

3.6

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would certainly recommend you to others. The service and delivery, packing,etc was A1!”

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Posted 8 years ago

“they delivered my order very quickly”

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Posted 8 years ago

“Good quality product”

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Posted 8 years ago

“Had a problem with one set of curtains and they sorted the problem out without any fuss”

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Posted 8 years ago

“Easy ordering. Kept up to date on progress. The courier used (Panther?) was excellent. Would definitely order from Matalan Direct again.”

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Posted 8 years ago

“Had seen item in store so I knew the quality was good. Ordering online was easy and I was kept up to date throughout the purchase and delivery process. I was able to choose a delivery date to suit me and the item was delivered within that time frame.”

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Posted 8 years ago

“Pleased with the item and delivered perfectly”

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Posted 8 years ago

“From ordering online to delivery - all perfect - really happy with table and chairs, price & quality, perfect size for kitchen and looks modern & stylish, just what i wanted”

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Posted 8 years ago

“*Although have not yet had the taps fitted * ! they look and feel brilliant I was very reticent to place this order as it seemed too good to be true . the purchase ,the e-mail contact & delivery were great”

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Posted 8 years ago

“Lovely chair and quick delivery.”

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Posted 8 years ago

“Sadly the product I've ordered had to go back as colour was not as expected, but the service was top class. Will be happy to deal with matalan direct again.”

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Posted 8 years ago

“Ordered a bedroom chair, absolutely delighted with service quality and price”

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Posted 8 years ago

“Speed of delivery was excellent goods were as advertised and of good quality very happy will definitely shop with matalan again”

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Posted 8 years ago

“Delivery was very prompt and the product was as advertised.Good value”

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Posted 8 years ago

“Prompt delivery, good communication.”

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Posted 8 years ago

“The table was delivered quickly and in perfect order, very happy.”

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Posted 8 years ago

“Great service online shopping”

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Posted 8 years ago

“Very good reliable service.”

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Posted 8 years ago

“Service was quick, easy and stress free”

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Posted 8 years ago

“Great service and great Chair would definitely purchase again!”

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Posted 8 years ago

Matalan is rated 3.6 based on 1,877 reviews