Matalan Reviews

Name: Matalan
Rating: 3.59

3.6 Rating 1,877 Reviews

65 %

of reviewers recommend Matalan

3.6

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering. Kept me up to date for delivery date and time. Friendly delivery men. Table and chairs are excellent quality and price.”

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Posted 8 years ago

“Very pleased all round good servise at store as well”

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Posted 8 years ago

“Ordered Table & 4 Chairs although flat packed very easy to put together as I,m in my 60's & did it on my own. Driver very good put packages in room of choice.”

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Posted 8 years ago

“Great quality furniture at great prices”

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Posted 8 years ago

“good drive. good product.”

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Posted 8 years ago

“Great light fittings, bought two as a bargain!!”

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Posted 8 years ago

“The ridiculous surveys ... When leaving one of the stores with newly purchased goods - I'M NOT ASKED TO TAKE A SURVEY ... ???”

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Posted 8 years ago

“My order was well packaged so no damage, was excellent quality and exactly as described on the website. I was given a date and a text for a one hour time slot and it arrived right on time. I would have no hesitation in ordering from them again”

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Posted 8 years ago

“The mattress that came is really good. I've been looking for a good mattress for a few months. I've got back ache and was told by my dream to change my mattress, this mattress really helped my back.”

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Posted 8 years ago

“Bought the table and two chairs in cream faux leather for sons new flat , very pleasantly surprised at excellent quality of table and the chairs are comfy to sit on . Easy to construct by one woman (!) and very tempted to keep it for my self ! Excellent value for money and fab quality .”

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Posted 8 years ago

“Lovely chair it was originally for the Bedroom , but looked lovely in the lounge . I may have to buy another ....”

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Posted 8 years ago

“ordered 2 storm lanterns lamps, they arrived very quickly and are lovely.”

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Posted 8 years ago

“Lovely, on trend light. Bought for decorating teenage room as a finishing touch to a monochrome palette, perfect.”

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Posted 8 years ago

“I ordered a Grace Chair in beige , for a corner of the bedroom.It was very easy to order and delivery was 15 - 17 days. It arrived in 7, delivered by a very helpful delivery man.The legs were stored under the seat, and can be fitted easily. Chair is very comfortable and fits corner beautifully.Very pleased with both chair and service I received.”

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Posted 8 years ago

“Very pleased with the chair. Just big enough for my needs and comfy to sit on! The colour and quality of the materials used in the making of the chair seem to be of good quality. As regards the delivery of the goods - everything went to plan and arrived when stated and dead on time.”

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Posted 8 years ago

“Brilliant price and very nice !”

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Posted 8 years ago

“The shelving unit I ordered was nice but it was hard to tell from the description if the veneer was real wood or just laminate and turned out to be laminate as it was described as wood. but it's still very nice.”

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Posted 8 years ago

“A large variety of products at great value prices.”

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Posted 8 years ago

“I ordered a number of item: leggings; t-shirts; faux leather jacket and boots. Each item was quality and excellent value for money. Each article of clothing was true to size and did not shrink after a couple of washes.”

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Posted 8 years ago

“Very pleased with the lantern/lamp. On offer for £20. Delivery very prompt. Would definitely order from Matalan again.”

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Posted 8 years ago

Matalan is rated 3.6 based on 1,877 reviews