“Great product, excellent price, speedy delivery especially as I ordered around Christmas time. If I ever need anything else for the home I know where to go”
“Buying a dinner suit for my son was proving very difficult as sizes we're difficult to find at my nearest store in Chesterfield. A member of the checkout staff -Sophia rang every local branch to locate the correct sizes finally pinning them down at Mansfield branch. Sophia was very patient, commited to customer satisfaction and should be commended for her effort. Thankyou.”
“Brilliant service. Had to return the item as had ordered wrong size. Replacement received 2 days later. Well done. BUT, still waiting for full refund on returned item 2 weeks ago. Not so good.”
“The product was exactly as described ordering was easy and was delivered when they said it would be the delivery men rang to say they were on their way and how long they would be overall very happy with the service”
“Bought a kitchen tap, found online for a third of the retail price, quick delivery by dpd who actually advise even which driver is delivering your parcel. All round brilliant service. I don't have the ability or patience to shop in stores so to find this was a real bonus for me. Thank you :)”
“I ordered 2 bedside cabinets from Matalan Direct, when they arrived one of them was very damaged and the drawers wouldn't close. It is a very sturdy product so must have been dropped quite heavily to be damaged this badly. Customer Services were very helpful and arranged for a replacement product to be sent and told us to dispose of the damaged unit. Very happy with the product, delivery times could be a bit quicker though. Would definitely use again.”
“the delivery was excellent because I had to change the date and all went well. Am very pleased with the light I purchased and easy to put together the only thing didn't like was the the item was reduced a week later by 20% if I'd only waited!!.”
