Matalan Reviews

Name: Matalan
Rating: 3.59

3.6 Rating 1,877 Reviews

65 %

of reviewers recommend Matalan

3.6

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with are unit it is a good Finnish it took a little bit of time to fit but all is well”

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Posted 9 years ago

“Great service arrived safe and sound thanks fits in lovely”

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Posted 9 years ago

“I bought an Electric-Only Heated Towel Rail - 700 x 500 (online from their web page) from Matalan Direct. I was told when to expect the item which was delivered on time. Pleased with the price, the packing, the look and operation of the item. Easy to DIY fit just requiring four holes and plugs in the wall. The plastic mounts look ok. Just wonder how they respond to heat over time.”

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Posted 9 years ago

“Great product from a huge range. Seems well made, easy to fit and works well. Quick delivery and all arrived intact. Very happy.”

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Posted 9 years ago

“I have order all my bathroom ware for our three bathrooms. Quick deliver time and time via email. Returns really really brilliant customer care. very helpful and effective. Exchange no issues I would recommend this company as I am very fussy and also like a bargain.”

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Posted 9 years ago

“The shower screen is excellent! Looks very expensive, looking and very easy to fit!”

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Posted 9 years ago

“I order samples of blinds. I received them within a few days.”

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Posted 9 years ago

“blinds - very good quality ;-)”

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Posted 9 years ago

“Good service from start to finish”

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Posted 9 years ago

“I ordered taps very good quality extremely happy with the price and also it was delivered quickly.”

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Posted 9 years ago

“The quality and design of the products is excellent. Although the cabinet is extremely heavy. I would like to see what else I can buy from this bathroom range. It all arrived on time and in tact.”

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Posted 9 years ago

“Good quality items. Arrived well packaged. Would cetainly purchase again”

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Posted 9 years ago

“EVERYTHING THAT I WANTED AND EXPECTED FROM MATALAN I GOT AND WOULD RECOMMEND THEM TO ANYONE.”

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Posted 9 years ago

“I found the site easy to navigate and order from. The quality of the goods and service were excellent, thank you very much hope to use you again shortly.”

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Posted 9 years ago

“sharon woods very professional, helpful and would recommend matalan to all my friends , family”

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Posted 9 years ago

“Bed delivered on time at an incredible price! All the pieces were there and the instructions on how to build were clear and precise!”

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Posted 9 years ago

“The bathroom toilet and washbasin built in units were of a very high standard, the gloss finish was excellent. Ready assembled cupboards were an added bonus.Top products!”

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Posted 9 years ago

“Good service arrived when requested, have not fitted shower mixer yet, but it looks good”

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Posted 9 years ago

“everything was excellent from start to finish. Cannot fault the service provided and the communication was superb. Highly recommended. How a business should be run - seems to be getting more and more unusual these days.”

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Posted 9 years ago

“Ordered a Disabled Toilet pack from this company it arrived as promised in first class order and would fully recommend this company to anybody”

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Posted 9 years ago

Matalan is rated 3.6 based on 1,877 reviews