Matalan Reviews

Name: Matalan
Rating: 3.59

3.6 Rating 1,877 Reviews

65 %

of reviewers recommend Matalan

3.6

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Matalan made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and arrived quickly”

Helpful Report

Posted 10 years ago

“Nice product, great delivery, good price who needs to say more.”

Helpful Report

Posted 10 years ago

“Good products and efficient service. I would use the website again.”

Helpful Report

Posted 10 years ago

“Matalan Direct gave me the best service ever from any online company I have had dealings with. Truly. The product was exactly as advertised and we were delighted with the service - it arrived the following morning, by overnight transport. I definitely recommend this company, and will certainly use them again. Well done!”

Helpful Report

Posted 10 years ago

“Item was very good and matched the pictorial description. My question about it was answered quickly and was an accurate answer, matching the product. The item arrived in perfect condition , and very promptly. Everything was a perfect service and product. Thankyou all .”

Helpful Report

Posted 10 years ago

“Nice website, easy to order & arrived quickly.”

Helpful Report

Posted 10 years ago

“Excellent prompt service and good quality products at reasonable prices, as described. What more could one ask for?”

Helpful Report

Posted 10 years ago

“I ordered a hinged bath / shower screen. The screen was delivered within a couple of days, I was really pleased with the quality of the product at an exceptional price. I will definitely use Matalan again next time I need something for my bathroom”

Helpful Report

Posted 10 years ago

“Called the customer services before placing my order, and they promptly and clearly answered a couple of questions. My heated towel rail was delivered in just a couple of days, well packaged and undamaged. It was easy to fit, with clear instructions and looks absolutely beautiful in my bathroom. Thank you Matalan Direct L Dunn”

Helpful Report

Posted 10 years ago

“My ski and tap arrived very quickly it was well wrapped I opened it and was well pleased excellent we sink it fitted perfect thank you Matalan direct also it was half the price”

Helpful Report

Posted 10 years ago

“I'm delighted with my new Ultra Shower Panel. The price, product and service have all been first-rate.”

Helpful Report

Posted 10 years ago

“Very good service. Will use again.”

Helpful Report

Posted 10 years ago

“Great service, ordered and had my product within 2 days and got prompt responses from the company and regular updates about the delivery. Overall, an impeccable service at a great price. If only other companies worked this way. Would definitely recommend them.”

Helpful Report

Posted 10 years ago

“Good service, excellent products at good prices. Will be using again”

Helpful Report

Posted 10 years ago

“Really good selection of quality products with fast delivery and good customer service”

Helpful Report

Posted 10 years ago

“Very good quality and very stylish, very pleased with my purchase and delivery was quick. No complaints.”

Helpful Report

Posted 10 years ago

“Fantastic product, great value for money and exactly what we were looking for. Quick delivery, strongly recommend.”

Helpful Report

Posted 10 years ago

“Was very impressed with the Professionalison from the Point of your quote to the Arrival of the items , Well Done ; M. FREEMAN”

Helpful Report

Posted 10 years ago

“This was exactly what I wanted so that I could clean the shower drain from the top rather than going underneath. It arrived on time and well packaged thank you first class service.”

Helpful Report

Posted 10 years ago

“Absolutlely brilliant service would defiantly recommend them quick delivery,packed very well excellent prices ,about to order again. Poole, dorset. Cazzy”

Helpful Report

Posted 10 years ago

Matalan is rated 3.6 based on 1,877 reviews