“Items, a sink and tap, arrived less than 48 hours after ordering, extremely safely packed and both absolutely surpassed our expectations in quality and finish. Also had useful technical feedback from their customer service team prior to ordering. Only went to Matalan after a dismal experience with one of their rivals - not saying who but think "plumb" and "world" - and very frustrated that we didn't come across them earlier.”
“I recently purchased a white heated towel rail from Matalan Direct and I have to say it was beyond my expectations. It is beautifully finished in a high gloss white which was what I wanted to blend in with my new wet room. I saw this online at Matalan Direct web site, the cost was very reasonable considering the quality of the product, and then to cap it all, it arrived via courier less than thirty six hours after placing the order. I wish all companies were son easy to deal with!”
“Matalan direct supplied a hard to find good quality item at a reasonable price. Delivery was quick and I was kept notified of progress. I would not hesitate to recommend and will certainly use again myself.”
“The mirror cabinet I ordered was exactly what I was looking for. It arrived very quickly in less time than stated & was packaged extremely well. I don't believe I have ever received an item so well packed. Telephone staff were very helpful & I found the site very easy to use”
“WE HAVE COMPLETELY REFURBISHED OUR BUNGALOW AND MATALAN DIRECT ARE THE BEST PEOPLE THAT WE HAVE DEALT WITH. I HIGHLY RECOMMEND THEM AND WOULD HAVE NO HESITATION USING THEM AGAIN ,I HAVE AND WILL CONTINUE TO RECOMMEND MATALAN DIRECT TO ALL OUR FRIENDS AND RELATIONS. I HAVE GIVEN THEM 5 STARS OUT OF 5. BUT THAT IS NOT ENOUGH. YOU HEAR THE SAYING ABOUT GIVING 110% WELL THATS MATALAN DIRECT. THANK YOU ALL KEEP UP THE GOOD WORK.
WE WILL DEAL WITH THEM AGAIN. NO PROBLEM.”
“Fantastic customer service! Though an item was missing from the delivery, Matalan Direct immediately arranged fro next-day shipment. And great pricing too. So I will certainly buy again from Matalan Direct.”
