“We are extremely pleased with our new bathroom tall boy which was delivered on time and on a pallet so there was little chance of damage in transit, just popped it off the pallet and popped it in the bathroom......simples !
Well built unit with a quality finish.”
“This is the second thing I've ordered. Both items were exceptionally well packaged and delivered within the timescale stated. Very pleased with the quality of the items which were as described and price was very competitive.”
“The staff are friendly, helpful and thoroughly professional. If they couldn't give you the answer there and then, they said so and went off to find out. All replies were well within the site's specified time limits and often surprising quick. No hesitation in recommending you to friends and family.”
“The customer service was excellent and everything was delivered on time in very good order. The driver even obliged by helping me up the stairs with one large item.
I will definitely buy from Matalan again because they offer excellent value for money and a great service.”
“The bathroom cupboard I ordered was just what I wanted and I was very pleased with it initially. However there was a slight problem with one of the doors. The customer service department decided a replacement was the best option as it was to a rather remote part of Scotland. I was kept in in the loop of the replacement process at all times, and I am impressed with the attentiveness of the staff, David Starr in particular, and would not hesitate to recommend the products and customer care.
Margaret Dawkins, Sutherland.”
“Pleasantly surprised.
After doing a lot of online research Matalan Direct seemed to have a good range at very reasonable prices.
I was a bit skeptical when ordering our shower as I would normally go for a well known brand, but the shower from Matalan Direct is just as good and for a fraction of the price.
Our delivery was unfortunately split in to two - but the customer service agent was very helpful when I rang and in the second half of the order was delivered the following day, so it wasn't too much of an issue.
Good quality products and great prices - I would definitely recommend and wouldn't hesitate to use Matalan again.”
