Matalan Reviews

Name: Matalan
Rating: 3.57

3.6 Rating 1,900 Reviews

64 %

of reviewers recommend Matalan

3.6

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied, good price, Delivered on time and good technical help”

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Posted 10 years ago

“Speedy delivery. Great quality for the price.”

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Posted 11 years ago

“Received my beautiful sink unit which is stunning & mirror bathroom not finished yet, but plumber placed it in position to see how it would look, and we are absolutely delighted and can't wait for it to be finished as bathroom will be beautiful but the sink is certainly the centre piece. So so happy. Will definitely recommend to family & Friends . Thank you”

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Posted 11 years ago

“Lovely mirror at a very good price and speedy delivery. Many thanks, I shall be shopping with you again.”

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Posted 11 years ago

“THE SHOWER TRAY THAT I ORDERED WAS SO GOOD THAT I ORDERED ANOTHER ONE GREAT THANKS.”

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Posted 11 years ago

“Matalan Direct service and staff were excellent, however they were badly let down by poor service from their carriers who at best were poor.”

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Posted 11 years ago

“We are extremely pleased with our new bathroom tall boy which was delivered on time and on a pallet so there was little chance of damage in transit, just popped it off the pallet and popped it in the bathroom......simples ! Well built unit with a quality finish.”

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Posted 11 years ago

“All flowed llike water from a tap.”

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Posted 11 years ago

“I received the towel rack promptly, it was placed in the safe place I had requested, and the item was as described/expected. It is exactly what I wanted and looks good on the bathroom wall. Thanks”

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Posted 11 years ago

“This is the second thing I've ordered. Both items were exceptionally well packaged and delivered within the timescale stated. Very pleased with the quality of the items which were as described and price was very competitive.”

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Posted 11 years ago

“good service”

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Posted 11 years ago

“Fast delivery and good value products”

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Posted 11 years ago

“Product as described and delivery prompt and efficient”

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Posted 11 years ago

“Product as described and delivery prompt and efficient”

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Posted 11 years ago

“Great items, fast delivery and good customer service - will use them again (and again).”

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Posted 11 years ago

“Customer service is second to none, jake and Gavin have been brilliant.. I will be back , thanks guys”

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Posted 11 years ago

“The staff are friendly, helpful and thoroughly professional. If they couldn't give you the answer there and then, they said so and went off to find out. All replies were well within the site's specified time limits and often surprising quick. No hesitation in recommending you to friends and family.”

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Posted 11 years ago

“still waiting for a broken replacement weeks down the line, looks like they just forgot all about me and my customer thinks I'm bullshitting”

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Posted 11 years ago

Hi John, Thank you for your review. We are sorry to hear that your recent order was received with a damaged cistern lid. We have experienced a few technical issues when a IT system was upgraded, . A replacement was re-ordered on Monday 8th June. This has been confirmed as being packed by our suppliers and due for delivery from Thursday 11th June onwards. I will ensure that the tracking information is forwarded onto you. I am extremely sorry for the inconvenience that this has caused you and your customer. This is not the level of service we want our customers to receive. Please do not hesitate to contact us at Matalan Direct to discuss further. Kind regards, David

Posted 11 years ago

“The corner shower caddy is exactly as described, good quality at a very reasonable price. Delivery was quick and I am one very satisfied customer.”

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Posted 11 years ago

“I found exactly what I needed with Matalan Direct, I thought the price was very good and the delivery service was excellent.”

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Posted 11 years ago

Matalan is rated 3.6 based on 1,900 reviews