MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,094 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 26th August 2025

Sherriff

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have had the unit for over three years and have used it about a dozen times. It has been very good and responsive to our needs. Most of our needs have been falls. We live in a senior community where the local fire department has a crew of guys that do nothing but help those of us who fall. They are wonderful young men and a pleasure to deal with. All in all, I would say that we feel very protected and it is something that anyone over 50 should look into. We had one for my mother and it was used many times. Keep up the good work!!!!”

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Posted 8 years ago

“Not very useful. I would cancel soon”

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Posted 8 years ago

“Answered all my questions.”

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Posted 8 years ago

“My mother has the Mobile Help system and it is wonderful!!! She has the necklace alarm for when she is working outside or around the house as well as the GPS monitoring system. The company responds quickly to alarms. Just a couple months ago, she accidentally set the alarm off while working in the garden and was pleasantly surprised to have 2 visitors from the company arrive at her home (when she failed to answer her cell phone). It is quite a blessing to have this bc it gives her the confidence to live and explore and do what she wants to do without being fearful of an accident. God Bless you all!!”

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Posted 8 years ago

“Already have 2 events that Mobile Help have been of great service! Although, not medical in nature. Helping me to locate a friend in an emergency and also locating my mobile device when missing. Thanks again for your helpful service staff !!”

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Posted 8 years ago

“I have been using Mobile Help for sometime now. I have never had to use their service but I feel fortunate to have their service because if I would need them they would come. I just turned 82 and in the next few years I'll be in need of their service. I choose Mobile Help because at the time they were the only ones who had service outside the home, past the mailbox. Lora Saltsman”

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Posted 8 years ago

“communication is great and have not had any problems”

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Posted 8 years ago

“My MobileHelp was there at 5:a.m when I needed help. I p ressedthe button. I could not answer the dispatcher but they arrived in short order and I I was on my way to the hhospital where I was diagnosed whith a heart attack. Saved my life”

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Posted 8 years ago

“We are very pleased with the services provided. Peace of mind is a good thing!”

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Posted 8 years ago

“It is such a good feeling to feel safe!”

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Posted 8 years ago

“I have had excellent service for several years. Quick replacements, & answers to questions. More importantly, rapid response when an emergency happened. About a half hr. later I received a call from them asking if I had received the help of the paramedics. I have and will continue to tell others what an excellent compNy Mobil Help is.”

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Posted 8 years ago

“Mobile Help gives me peace of mind. I can count on help if I need it, especially when I am not in my home. Thank goodness I have not needed to use it but I know it's there if I do.”

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Posted 8 years ago

“I was very satisfied with your service. The Rep was very courteous and professional. Thank you”

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Posted 8 years ago

“Great product, great customer service!”

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Posted 8 years ago

“SINCE I PURCHASED MOBILE HELP I HAVE FELT SAFE WHETHER I AM IN MY HOME OR TRAVELING AROUND THE AREA OR COUNTRY.IT IS A GREAT SERVICE FOR ANYONE LIVING ALONE. I AM VERY GRATEFUL AND MY FAMILY INCLUDED. MARGIE HODSON”

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Posted 8 years ago

“I have my mobile help as a preventative measure. I wear it all the time because of health issues. I know someone can assist me if I have an accident because I live alone. The Mobile Help monitors the equipment, too.”

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Posted 8 years ago

“I don't know how to rate this product. I found having all those pieces to it was like someone watching me untiI I fall. Would not be using it except that my children insisted. I do use the one in the shower. I don't like having the lock box, people ask if my house is for sale. I am sure it does the job but it makes me feel like a feeble old woman.”

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Posted 8 years ago

“Thankfully I have not had to use this device other than testing, but each time I called Mobil Help with questions, I have had courteous customer service personnel. So far, I am quite pleased with entire set up. The base acts as a night light for my kitchen and I especially like the fact that I am able to take a small device with me when I leave the house, thus enabling me to speak directly with a person should the need arise. I would recommend Mobile Help to anyone looking for a terrific home alert system, and truthfully I already have.”

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Posted 8 years ago

“Needed something to monitor my independent but 87 year old father in his home and elsewhere. This has helped us locate him when we cant reach him, and more importantly, he used the pendant when he fell out of bed and needed 911 ambulance/hospital at 3 AM. It isn't cheap but it's worth it. May get one for myself..I live alone and am 63 and have bad knees...”

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Posted 8 years ago

“I am glad i selected mobile help, they have been there for me, when I needed them.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,094 reviews